Discussions
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Seeking an alternative status name for "Waiting for Support"
I’m designing a JSM service request workflow and really like the concept of using statuses like “Waiting for Support” and “Waiting for Customer” to clearly communicate ownership as tickets move back and forth between the agent and requester. The feedback I’ve received from our Service Desk manager (that I agree with) is…
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How can I find the dates that marketplace apps were installed on my site?
Is there a way to identify when a Marketplace app was installed on a site? We are doing an audit of all our Jira and Confluence apps and want to get a better understanding of how long an app has been in use. I looked through the Jira app audit log only goes back 90 days. I guess a manual way would be to look through…
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Boston in-person ACE event (June 26) - BBQ and DevEx with Appfire and GitKraken 🍖🔥
Hello Boston! It looks like summer weather is finally upon us. ☀️😎 Join us next week for our next in-person Atlassian Community event where we'll enjoy hot BBQ and cold drinks, great people, and fresh DevEx insights from experts at Appfire and GitKraken. Connect with fellow Atlassian users from the area who are interested…
