Olga Cheban _TitanApps_ Atlassian Partner

Lately, our team at TitanApps has been experimenting with an AI-native SDLC in Jira. We wanted to go beyond using generative AI for individual tasks and see which parts of our process agents could run on their own. One of the first results is a workflow that takes care of the sprint and release routine for the team behind…

A large task in Jira rarely stays a single item on your to-do list. Sooner or later, it turns into a set of smaller steps, and you need to decide how to track them. Some teams split the work into subtasks, while others keep the steps in the checklist inside one work item. In this article, we compare both options and show…

Many tasks in Jira follow the same steps every time. A story has to meet the Definition of Done, and a pull request needs a code review. A new hire needs accounts and equipment before the first day. Writing these steps into each new work item by hand is slow, and it's easy to skip one along the way. Some teams turn every…

Every product team collects more ideas than it can build. They come from sales calls, support tickets, user interviews, and internal brainstorms, and most never receive a proper review. Collecting them is the easy part. The hard part is organizing them, deciding which ones deserve engineering time, and explaining that…

An AI assistant that can read your Jira tasks behaves differently from one that cannot. It stops asking you to paste context and starts working from your real sprint, your real backlog, and your real specs. The connection that makes this possible takes only a few minutes to set up. However, extracting tangible value can…

Cloning helps you reuse work in Jira without starting from scratch. You might need to duplicate a single work item, clone a group of tasks, or move cloned work across different projects. In some cases, you may also want to automate cloning based on a custom schedule. In this blog post, you’ll find step-by-step instructions…

Jira MCP turns your AI assistant into a working participant in your project management setup. Instead of switching tabs to copy ticket details into a chat window, you ask the assistant, and it pulls the data straight from Jira. You can also ask it to create work items, transition statuses, or update fields without leaving…

Sprint planning can feel overwhelming when you're just starting out. You've built your product backlog, groomed the stories, and now you're staring at a blank sprint wondering how to turn all that preparation into actual deliverable work. The good news? Sprint planning follows a clear process. Once you understand the…

You may have plenty of experience with Jira as a user, but working with it as an administrator is a whole different thing. Setting Jira up from scratch can still be tricky if you don’t know what to expect. In this guide, I’ll walk you through the entire setup process. You’ll get step-by-step instructions, plus everything…

Creating the same repeatable workflows over and over again? That’s a task for a template, not a human! In this guide, we’ll walk you through everything you need to know about issue templates in Jira. You’ll see what native options exist, how to work around Jira’s limitations, and when it makes sense to use external tools.…

Agile is easier to manage when one team owns one product area. The picture changes when several teams build connected parts of the same product, share releases, and depend on each other’s decisions. At that point, daily standups and sprint boards cannot solve every planning problem. Teams need a shared rhythm, visible…

Different people on your team look for different kinds of progress updates in Jira. A developer checks what to pick up next. A project manager monitors whether a release will ship on time. A stakeholder wants a summary they can read without digging into individual tickets. Jira issue tracking supports all of these…

HR professionals spend as much as 57% of their time on administrative tasks, such as keeping records up to date and managing employee data. Now picture an HR manager trying to answer a straightforward question like, “Who does this employee report to?” or "Which team has this skill?" They don't get an answer right away,…

Most service desk teams spend a surprising chunk of their day on repetitive tasks that shouldn’t require a human at all. Assigning incoming tickets. Updating statuses. Closing stale requests. These things happen dozens of times a day, taking up significant time. Jira Service Management automation takes that burden off your…

Managing projects in Jira often involves a flood of repetitive updates, status changes, and routine follow-ups. With automation, you can set up clear rules that handle them in the background. This helps you reduce errors and keep your projects running smoothly with minimum manual input. Once you prepare a set of…

Following the recent completion of SOC 2 certification, TitanApps is taking the next step toward greater transparency. We’ve launched a public Trust Center, where you can review how TitanApps products handle security, compliance, and data protection - all in one place. The Trust Center makes it easier to manage security…

Checklists are great for handling multi-step tasks, working with standard criteria (such the Definition of Done), and for many other use cases. They help you optimize time and easily standardize processes. In this article, I explain how to: Create basic checklists with Jira’s native functionality Prepare feature-rich…

Not all tasks are created equal. If everything feels urgent, nothing truly gets done. Knowing how to weigh value vs urgency helps you stay focused and move work forward even when things pile up. Jira prioritization helps teams tackle the most important and time-sensitive tasks first, making sure urgent issues don’t get…

From ordering laptops and monitors to upgrading server infrastructure, hardware procurement encompasses a wide range of tasks. Regardless of the scope, accuracy and timely delivery are crucial. Delays or overlooked details can disrupt workflows for entire teams. A structured procurement process enables you to move faster,…

Jira is widely recognized as an agile project management platform, not a test management tool - and that’s a valid observation. Out of the box, it lacks many features that QAs rely on. But here’s the reality: if your team already uses Jira for development, QA will likely end up there as well. And while Jira may initially…

Jira’s default work hierarchy includes three levels: epics, tasks, and sub-tasks. While that’s enough for many setups, this structure doesn’t support cross-team planning or alignment around strategic goals. Your organization may require extra levels, such as initiatives, milestones, or programs. Luckily, Advanced Roadmaps…

Epics, stories, and tasks are the core building blocks in Jira - but they’re not interchangeable. Each plays a different role in planning, organizing, and tracking work. When used correctly, they help your team prioritize efforts, break down big goals into actionable steps, and stay aligned. In this guide, we’ll discuss…

Knowing the theory behind Agile is one thing; putting it into practice is another. Many teams understand the Agile methodology in general but struggle to apply it consistently in their day-to-day work. In this article, we’ll show you how to implement Agile in Jira using its core features and supporting tools. Whether…

In the first part of this guide, we covered how to use Smart Templates and Smart Checklists to automate recurring HR tasks in Jira. We looked at how to structure typical processes like HR onboarding, set up templates with reusable components, and trigger automated task creation using built-in features. In part two, we’ll…

The more routine work you automate, the more time you can spend on the human side of HR -supporting people, not chasing processes. Automation not only saves time but also helps you build consistency, improve transparency, and deliver a smoother employee experience. In the long run, this can have a direct impact on…

This post is for everyone who needs to migrate from Elements Checklist to another tool. In particular, for those who upgraded to Jira 10 and noticed that Elements Checklist got disabled in this version. Unfortunately, such users can’t work with the add-on anymore. So the most reasonable thing to do is to pack up your…

While Jira isn’t a full-featured test case management tool, many agile teams use it for this purpose. Jira provides a straightforward way to document tests, track execution, and keep developers and QAs aligned. With a reusable test case template, you can bring more consistency to this process. Templates help standardize…

Getting a task to “Done” should mean more than just dragging it to the final column on your board. Without a clear Definition of Done (DoD), work can be marked as complete even if some important steps are missing. The result? Reopened tickets, missed details, and extra back-and-forth that slows your team down. A…

We all love it when our daily tasks can be completed faster and with less effort. Using checklist templates is a great way to achieve this. By implementing a handy email campaign template, you can easily speed up campaign preparation, significantly reducing the time it takes from start to finish. What’s better, this will…