Ayça Erdem_OBSS_ Atlassian Partner

Most Jira reports show a world of perfect button clicks. But for those of us managing delivery, we know the truth: the data often hides the real bottlenecks. Moreover, Jira’s SLA timers and reports cannot do this. Standard tracking is status-centric and it assumes work starts only when a ticket hits "In Progress." This…

Hello, Atlassian Community! We often see teams diligently tracking their time but still feeling like they don't have the full picture. You know the hours are being logged, but do you know where your projects are really losing momentum? Time tracking isn’t just about filling out timesheets; it’s about understanding your…

Hey, Atlassian Community! Many of us know the routine all too well. It’s Monday morning, and one of the first things on your to-do list is to run the same set of reports you ran last week. Cycle time, sprint progress, bottleneck analysis or Time in Status reports. Then, share all of them with your team and/or stakeholders.…

Introduction In Agile development, each sprint aims to deliver a specific set of tasks within a fixed time frame. However, issues jumping between sprints in Jira are a common problem, often caused by poor estimation or ineffective planning. As a result, teams waste valuable sprint time on tasks they can’t complete. This…

Introduction Tracking Reopen Counts is essential for teams looking to identify Jira workflow inefficiencies. If a work item keeps moving back and forth between the same statuses, it's usually a sign of miscommunication or unclear requirements. This kind of backtracking leads to extra work, slows things down, and makes it…

Hi, I recently published my second article, but it is currently in the 'In Moderation' status. so I’m wondering why this one is being reviewed. Could you please check if there’s an issue or let me know how I can expedite the process? Thanks!…

In Agile project management, finding workflow delays is crucial for maintaining sprint efficiency. When issues remain in a status longer than expected, they create bottlenecks that delay development, impact release schedules, and disrupt sprint progress. To discover the root cause and take corrective actions, first, you…

Timepiece - Time in Status for Jira can be used to get insights into key performance metrics such as Issue Age, Cycle Time, Lead Time, Response Time, Resolution Time, and more (see details). One of the most valuable features of Timepiece is the ability to create reports according to your business calendar and exclude…