Discussions
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Atlassian is rolling out a new billing engine for cloud
Update June 14, 2024: the below information is out of date, click here to read the most up to date FAQ. We’ve officially started rolling out a brand new billing engine for Atlassian Cloud products that will eventually replace the system that handles your billing and invoicing needs today. A billing engine built entirely…
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How to apply app promo codes in the new billing engine
Recently Atlassian unlocked marketplace promotions on our new billing engine. This new capability is delivered through the application of ‘promo codes', which Atlassian customers can either apply directly or with the help of an Advocate when purchasing marketplace apps. Where do I apply the promo code myself? If a customer…
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Why we need updated addresses in the new billing platform
Recently an email has gone out to select customers who have invalid billing addresses on their Atlassian account. If you have received one of these emails, it means that your company’s billing address needs to be updated in our system. Why do we need updated billing addresses? At Atlassian, it’s critical we make sure our…
