Discussions
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AI-Powered capabilities in Hardware Asset Management in Jira Service Management
TLDR : We’re bringing native Rovo AI capabilities and dedicated AI skills to Hardware Asset Management (HAM) in Jira Service Management. Asset managers can now see proactive risks like expiring warranties and dormant devices, query inventory in plain English, and configure HAM rules in just a few clicks. Hello Community! 👋…
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Introducing automation rules to manage incidents via Jira Service Management ChatOps
TL;DR : Introducing advanced ChatOps features powered by automation, enabling you to handle incidents more efficiently and accelerate resolution times. We’re excited to announce the rollout of a powerful set of ChatOps features in Jira Service Management, powered by advanced automation capabilities—now available to Jira…
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Streamline Incident Management with Jira Service Management Slack ChatOps
TL;DR Resolve Incidents faster with JSM ChatOps Slack application Test your knowledge & earn a badge with bite sized learning! Hello Everyone, This post provides a quick walkthrough on how you can use Jira Service Management's ChatOps capabilities to triage incidents directly from Slack, along with AI-powered features to…
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Launching on call schedule notifications in Slack, powered by Jira Service Management ChatOps
TL;DR We have introduced the capability of getting on call schedule notifications in Slack via Jira Service Management ChatOps Test your knowledge & earn a badge with bite sized learning! Ever wondered "Who’s on call right now?" and then spent 5 minutes digging through schedules or pinging your entire team? We feel you.…
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Now Live: On-call schedule notifications for Jira Service Management ChatOps
We’re excited to announce the launch of on-call schedule notifications in the Jira Service Management ChatOps Slack app! Tired of asking, “Who’s on call right now?”Now, with real-time on-call schedule notifications in Slack—powered by Jira Service Management ChatOps—you’ll always know who’s on duty. You can connect your…
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Introducing Compass's ChatOps app for Slack for alert and on-call management
TL;DR We have launched Slack ChatOps in Compass Hi Everyone, Following our previous update on launching more Operations features in Compass, we are super pleased to announce that Slack ChatOps for Compass is now available to wider audience. Compass customers can now use the existing Compass Slack application to receive…
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Improve your operations efficiency with JSM Slack ChatOps
TL;DR Use JSM ChatOps Slack application to manage alerts and on-call Test your knowledge & earn a badge with bite sized learning! Hello Everyone, This post gives a quick walkthrough of how you can leverage Jira Service management ChatOps capabilities to receive notifications for the alerts and also take actions on them…
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Automation Rule for automating incident communications in Slack and Microsoft Teams
Hi, Community! Effective incident management is crucial for minimizing downtime and ensuring quick resolution. Automating incident communications in Slack and Microsoft Teams can significantly streamline your incident response process. We’re happy to announce you can now automate the creation of a Slack channel, or…
