Iryna Komarnitska_SaaSJet_ Community Champion

Around 2.65 billion people use Google Chrome. We don't know how many of them are QA engineers, just like we don't know the percentage of users who work in IT companies in other positions and use Chrome in their work on a daily basis. But we are almost sure that many do not know all its capabilities. And they don't know…

The retail store industry has long been digitalized. Sensors at the entrance measure attendance in offline stores, goods turnover is recorded in particular programs, etc. Offline and online sales are closely linked. At the moment, more than 45% of customers choose online shopping. And it doesn't matter whether it's…

A bug is a criminal. A bug report is a criminal case against a criminal. The skill of a QA engineer is the ability to identify the culprit and describe all its aspects. Where it was found, under what conditions, what the environment looked like, what the prerequisites are, and especially in what situations the attacker is…

Jira, as the tracker for teams planning and building great products, has a significant market share in the world. The types of companies that use Jira are diverse. From software development teams to supermarket chains. From small startups to enterprise companies. Users from the educational sector occupy a special place.…

The Research and Development (R&D) Process in Software Development involves systematic and iterative activities to create innovative solutions, enhance existing technologies, and explore new possibilities within the realm of software. This process typically encompasses idea generation, feasibility assessment, prototyping,…

Creating the correct bug reports is really an art. They are the main communication between QA and the developer. And their quality definitely affects both the speed of fixing a single bug and the correct functioning of the program. Let's discuss this "art" and understand how to create bug reports as Jira issues. Bug Report…

Searching for an improved method to handle tasks within your email? SaaSJet presents robust solutions for email task management, enabling your team to conveniently monitor, handle, and collaborate on email tasks directly within their Gmail platform. For a team manager, a typical workday often starts with logging into your…

Hello, everyone! My team is working on one of the apps that helps create informative bug reports. We also investigated most apps presented by the search query "bug report." And the deeper we go into this topic, the more questions arise about what exactly "hurts" testers engaged in manual testing. What is missing in Jira,…

The tech support team is like demigods with many hands. They must be multitasking, responsible, and always in a good mood. These heroes are the official face of your company to many customers. The support team works with almost all departments of the company. And, of course, their workflows need to be optimized. Recently,…

Expenses accompany all work processes of the company as a whole and individual projects. Starting from essential investments in equipment to small payments for the Internet, telephone, or licenses for the software you use. It is common to use the terminology CapEx and OpEx when dividing costs into two conventional groups.…

Yahoo! It's the vacation season. Vacations don't happen only in summer. You need to take them periodically to avoid burnout and be productive. Okay, we went on vacation. But our Gmail is still working non-stop. You get emails, and they all pile up. On your first day back, you log into your email and want to cry. There are…

What is a KPI? Well, everyone knows about it. So much has been written and told. We use metrics to evaluate many processes in our work. Marketing, development processes, project management... There is no team where the word KPI does not sound. In one of our previous articles, we explained how to track project costs (…

Do you use the Jira Product Discovery project? How many insights do you create per day/month? And are you satisfied with the quality of the ideas you create and describe? Your insights should be as informative as possible. An idea can be incredibly excellent and valuable, but if you present it in Product Discovery in a dry…

I don't think there's any need to explain what bug reports are here. This is the earnings and headache of all QAs. The second headache of QA is developers 😂. It's challenging to convey your opinion and get them to fix everything. The SaaSJet team has taken the plunge and created an extension for the Chrome browser that…

Hello Atlassian Community! We've already talked a lot about converting Gmail emails to Jira issues. Now, we decided to go further and share an exciting release with you 🙂. We've come up with a hypothesis that many people agree to organize meetings in email correspondence. More often than not, it's not just an online…

We've discussed calculating project costs using Cost Tracker for Jira Cloud. They also advised on tracking costs of epic, sprints, one single task, etc. (these use cases are described in the documentation - 💡Cost Tracker for Jira Cloud: Use Cases ). But what about visualizing data by cost and work scoping? Let's talk about…

Creating tasks is a routine that cannot be avoided. I hope that ChatGPT will evolve so much in the near future that it will understand us at the level of impulse and create tasks from just one of our thoughts 🙂. But until that future comes, let's think in more realistic terms. Let's discuss the problem of creating tasks in…

Hi, everyone! Are you ready for some revolutionary releases? So, earlier in one of our articles, we introduced you to the Issue Creator for Jira Cloud Chrome browser extension (Create tasks from Google Chrome in all Jira Projects). And now we are excited to present a new version of the TaskCompose extension 🎆. This is an…

Vacation is a sweet and lovely word. With vacations, productive work is possible. Sooner or later, an employee who does not have a good rest will face apathy, emotional burnout, and procrastination. And this will bring the company more losses than a team member's vacation cost. Business trips are another expense item. From…

If you have a sales/support team, you've undoubtedly experienced an avalanche of emails in your inbox. And you know the situation when you open your inbox in the morning and realize that you will be stuck there for at least an hour or two. Some emails need to be transformed into Jira tasks, which slows your work even more.…

Recently, my SaaSJet team announced the release of a powerful and functional Chrome extension TaskCompose for Jira Cloud, which we talked about in more detail in this article, Create tasks from Google Chrome in all Jira Projects. TaskCompose allows you to create informative tasks from any browser tab and in any Jira…

What is OKR? Are OKRs and KPIs the same thing? How to combine OKRs and the process of cost-tracking? Why is it so tricky, and how many unfamiliar words will I use in this article?😁 Okay. Let's break it down and try to make sense of it all. Let's go! What is OKR? OKR stands for Objectives and Key Results. It is a…

In Jira, everyone thinks and calculates costs differently: sprints, versions, projects, epics, and one single task. In our previous articles, we told you how to calculate the cost of each element (we'll leave you links to them at the end of the article). We want to show you how to determine how much epic costs using the…

Where do your organization’s time and resources go? Tempo tools excel at answering these questions. Timesheets by Tempo – Jira Time Tracking is a leading time-tracking app that provides users with customized reports and actionable insights into productivity. When combined with other solutions for resource planning, cost…

Cost tracking in project management refers to monitoring and recording the expenses associated with a project. It involves systematically collecting and analyzing data on project costs to ensure that the project stays within budget and to provide accurate financial information for decision-making. How are you doing it in…

Jira is a popular project management tool used by many organizations to track their projects and tasks. One important aspect of Jira is the ability to create and update statuses for issues, which can be used to track the Jira time progress and provide transparency to stakeholders. However, the timing between these statuses…

The discovery stage is an initial phase in an IT project where the project team works to understand the business problem or opportunity the project is meant to address. It typically involves research, analysis, and stakeholder collaboration to define the project scope, objectives, and requirements. During the discovery…