Discussions
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Tracking Reopened Issues
You're not alone if you’ve ever had a perfectly planned sprint thrown off track by reopened issues. These pesky problems can feel like déjà vu for teams—issues thought to be resolved popping back up and consuming precious time and resources. But what if you could see the full impact of reopened issues on your workflow?…
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The Art of Task Timing: Best Practices for Story Point Conversion
Ever felt the frustration of Agile estimation? You’re not alone. While excellent for gauging complexity, story points often leave teams and stakeholders asking, “But how long will it take?” Balancing the abstract nature of story points with the need for tangible timelines can feel like an impossible puzzle. The disconnect…
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Calculating Time in Status in Jira Custom Fields Excluding Non-Working Hours
We cannot control time; it is a dimension we live in. When we talk about time in the context of our work, it is the main metric on which any analytics of team productivity, individual productivity, etc., is based. It's not for nothing that a keyword search for "time tracking" on the Atlassian Marketplace shows such a large…
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🎄 Advent Calendar Day 22: Discover Khmelnytskyi's Rich Heritage & Boost Your Jira Productivity
Join Oksana Vaskivska, our inspiring CEO, as she introduces the enchanting Khmelnytskyi region, which is full of history, culture, and natural wonders! From UNESCO sites like Kamianets-Podilskyi Fortress to hidden gems like Burbun Waterfall, Oksana shares the beauty of her homeland. But that’s not all! Oksana also shares…
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Tracking Custom Time Metrics on the Jira Dashboard
In project management, software development, and customer support, time is one of the most crucial performance indicators. Custom time metrics allow teams to track specific time intervals essential to their unique workflows - resolving customer tickets, fixing bugs, or completing tasks. But why is tracking custom time…
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🎄 Advent Calendar Day 18: Mastering Jobs-to-be-Done and the Hidden Gems of Vinnytsia
On this festive Day 18, join me, Iryna Komarnitska, as I share insights into the transformative Jobs-to-be-Done framework, introduce you to the charm of Vinnytsia, and tempt your taste buds with a unique Ukrainian delicacy—fermented watermelon! 🎄🍉 Hello, everyone! I’m Irina Komarnitska, a product marketer at SaaSJet,…
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Top 5 Mistakes Teams Make When Using Time in Status Metrics
Time in Status metrics are powerful tools for understanding and improving team workflows, but they are only as effective as the way they are used. When used correctly, these metrics can identify bottlenecks, inefficiencies, and opportunities for improvement. However, common mistakes can turn this data into a source of…
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🎄 Advent Calendar Day 11: Discover the Issue Creator App, Explore Kirovohrad, and Savor Kruchenyky
Today, Jetty is excited to introduce you to an integral part of our QA team, Valeria! She’ll share her expert advice on crafting flawless bug reports with the Issue Creator app. Plus, we’ll take you on a virtual tour of the charming Kirovohrad region, where beauty and history meet. Stay tuned for insights from Valeria…
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🎄 Advent Calendar Day 8: Exploring Cossack Zaporizhzhia & Unraveling Market Research Mysteries
Jetty is back to take you on a journey to the legendary city of Cossack glory—Zaporizhzhia! 🇺🇦 Along the way, you’ll meet our R&D wizard, Kateryna, who will share her ultimate research checklist. Get ready for history, insights, and inspiration! Meet Katya: The Research Powerhouse Behind Our Success Nothing escapes…
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🎄 Advent Calendar Day 6: Historical Wonders of Transcarpathia (Zakarpattia)&Must-Have QA Dashboards
Our 24-day journey across Ukraine continues! While it’s impossible to know this incredible country in such a short time, honestly, it only takes a moment to fall in love with its charm. A day or two here, and Ukraine will steal your heart forever.Today, we’re diving into the westernmost region of Ukraine: Zakarpattia,…
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🎄 Advent Calendar Day 2: Unveiling the Magic of Kyiv and the Time in Status App!
So, the second day of our trip with Jetty will begin with an introduction to the incredible city of Kyiv, the Time in Status app, and its PM, Nazarii Tsymbrak. And you will also learn about one of the favorite dishes of all Ukrainians - Cake "Kyivskyi"😋 It's time for everyone to finally meet the Product manager of the…
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💙💛 🎄Advent of Jira & Ukraine: 24 Days of Expert Tips & Regional Facts with SaaSJet
🎅 Ho-Ho-Ho, everyone! Christmas is just around the corner! 🎄 That's right, folks! It's time to soak in the holiday season's warmth, joy, and coziness. We absolutely love the pre-holiday buzz – the gift hunting, wish lists, greetings, and all the prep! Here at SaaSJet, we thought, why not blend business with pleasure? So,…
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Power BI Jira Time in Status Dashboard: Workflow Insights
There comes a time in the life of every PM/Business Analyst/Manager of any level/Scrum Master (emphasis added or your version) when they get acquainted with the data analysis app. Sometimes life brings you to using Power BI, and then a lot of questions arise: how to export data, how to work with it, how to build a chart or…
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Mastering Time Management in Project Management
Did you know that according to a study by the Project Management Institute, poor time management is one of the leading causes of project failure, with nearly 40% of projects not meeting their original deadlines? Imagine the ripple effect this has on costs, resources, and overall project success. Effective time management…
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Customer Lead Time
Heads up! The path to "done" isn't just about charging ahead. It's about staying agile and ready to pivot. That's the essence of agile: being flexible, making continuous improvements, and acting decisively when tweaks are needed, big or small. It's not about crossing the finish line at any cost. Enter agile metrics – our…
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Scrum & Kanban Metrics in Jira
Agile methodologies have become the go-to for delivering top-notch products efficiently. Among these, Scrum and Kanban stand out as the most popular approaches. With its structured sprints and clear roles, Scrum is all about iterative development and regular feedback. Kanban, on the other hand, focuses on continuous…
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What is a Jira Workflow
🌟 Hello, Project Heroes! Are you tired of juggling tasks in a sea of chaos? Ready to wave goodbye to the headaches of disorganized projects and say hello to a smoother, more efficient workflow? Welcome to the world of Jira Workflows! 🚀 What is a Jira Workflow? A Jira workflow is like a GPS for your tasks, guiding them from…
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How to never miss a deadline in Jira Data Center
What is a deadline? For some, it's a secret line that should never be crossed but only quietly approached and quickly completed. For others, deadlines exist, but somewhere indirectly - if I have time to complete the task, I will. If I don't make it, nothing terrible will happen. However, when working on a particular…
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🍁🎬 Apptoberfest Special: Blue Pill or Red Pill? 🔵🔴
Have you ever wondered what it would be like to have full control over your team’s time tracking? To know exactly how long tasks are taking and identify where things are getting stuck? At this year’s Apptoberfest, we bring you a Matrix-inspired video to show you what it’s like to live with and without the power of Time…
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Customer Support vs Customer Service: What’s the Difference?
Customer support and customer service are frequently used interchangeably in customer interactions. However, they have different functions and distinct impacts on the overall customer experience. In this article, we will take a closer look at the definition of both and explore what can help deliver the best possible…
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[Customer Success Story] Fly Smarter, Track Better – Using Time in Status App in easyJet Company
Hey there! In the SaaS world, you meet fantastic customers, each with a unique story about how they use our apps to improve their work. Whether it's solving specific tasks or optimizing workflows, everyone's got their own spin on it. As the team behind the Time in Status app, we're super proud to have some amazing…
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🍁🍂 Apptoberfest: Managing Jira Mentions with Magic 🧙♂️✨
Tired of being overwhelmed by mentions in Jira? 📝 It's like being flooded with letters from Hogwarts, isn't it? 🏠💌 But don't worry, we've got your personal Hagrid here! 🧙♂️ Meet Mention Dashboard for Jira — the app that filters out the chaos of mentions and hands you only what matters. 📥✅ In this video, watch as Hagrid…
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⏰🍻🍂 Time in Status app in Apptoberfest 2024: The Ultimate Team Struggle & Triumph!
As the excitement for Apptoberfest 2024 builds, the team at SaaSJet is hard at work preparing for what promises to be an unforgettable event. Join us as we take you behind the scenes to see the chaos, creativity, and collaboration in crafting the best app presentation ever! The Kickoff Our journey begins with a team call…
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Keep Your Team Happy with Assignee Count Insights
Was your team's workload a bit crooked? Some folks are drowning in tasks while others are twiddling their thumbs? 🤔 The Assignee Count report is here to shed some light and help you balance the scales! This nifty report tracks how often issues are assigned to each team member, giving you a crystal-clear view of your team's…
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The Dark Side of Time Metrics in Jira
Imagine a team of software developers, heads down, fingers dancing across keyboards, racing against the clock to close out a sprint. Armed with the latest time metrics, their project manager pushes them to reduce the time between statuses by 10%. The team is under immense pressure, and the atmosphere is tense. Sound…