Discussions
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Part Three: Jira Curios Unveiled! 🙌 Discover the secrets of Jira! 🔍
Hello Community! 📣 We present to you the third part of interesting facts about Jira! You can find the previous two here and here. Are you looking to enhance your Jira game and make your daily project ventures even more efficient? We've got you covered! Our very own Senior QA Automation Specialist and Technical…
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Part Two: Jira Curios Unveiled! 🙌 Discover the secrets of Jira! 🔍
Welcome back, Jira enthusiasts! 🙌 While Jira is widely recognized as a powerful tool, a world of practical features often goes unnoticed. Fear not, for we have Agata Grzelczak, Senior Quality Assurance Automation Specialist and Technical Leader at Deviniti, who has unearthed some remarkable insights for your benefit. Let's…
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Saved time, effort, and resources with Active Directory Attributes Sync 🚀🧑💻
Hello Community! 🤚 There are a lot of challenges that big organizations have to face. One of them is a smooth information flow and staying up to date with everything that's going on in a project, or even more often, multiple projects at once 🤯 Some time ago we had the pleasure of talking with a representative…
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How to manage data in a secure way inside big corporations? 🤔
Large companies run large volumes of projects across multiple teams. These tasks are often carried out in cooperation between various groups of specialists. That introduces the need to focus and operate on strictly defined data - in a secure way. Jira Service Management users can utilize some pre-configured functions…
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Check out a recap of the Team '23 from Deviniti's perspective 💃🏻🕺🏻
Hello Community! 🙌 🎉 We're excited to share that we've just published a recap of the Atlassian Team'23 event on our blog! 📢 The event was an incredible experience, packed with exciting announcements, engaging discussions, and team-building activities that left us feeling energized and inspired 😍 At the event, Atlassian…
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Level up your customers' experience whilst delivering ITSM 🚀
Time is money! The business reality shows that the latter highly depends on the first. For example, working with ITSM software like Jira Service Management requires efficient use of Customer Portal. That strongly relates to the customer experience. To increase it, the support teams need to organize Jira tickets more…
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How to save time, autofill your Jira issues and automate the creation of recurring Jira issues? 🚀
Hi Community! 🚀 We've got some exciting news to share with you all! 📢 Our latest case study featuring Trunkrs and how they streamlined their HR workflows to increase efficiency is now available! 🎉 Trunkrs, a logistics company that offers delivery services for businesses, was facing challenges in their HR team with a task…
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Space gamers, see you at the booth #70 on Team '23 soon! 💛🎰
🚀 The Deviniti team is about to head to Las Vegas for Atlassian Team '23! ♣️🎰 What will you be able to do at our booth? ✔️ You can play our space game inspired by classic games from the 80's (and win the prize) 🌌 ✔️ You can learn about the best tips and tricks about ITSM 🤗 ✔️ You can see a demo of our applications 💻 ✔️ You…
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How has our Queues app improved onboarding and allowed Feratel to prioritise tasks? 💬
Hello Community! 👋👋 Today I want to share a story with you 💬 👉 Feratel, a company focused on telecommunication, information, and reservation systems, was facing challenges with managing multiple queues across different Service Desks in Jira. With a need to streamline their processes and improve the performance of their…
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See you soon in Las Vegas, space gamers! 👩🚀 We're waiting for you at booth #70!
🚀 The Deviniti team is about to head to Las Vegas for Atlassian Team '23! ♣️🎰 What will you be able to do at our booth? ✔️ You can play our space game inspired by classic games from the 80's 🌌 ✔️ You can learn about the best tips and tricks about ITSM 🤗 ✔️ You can see a demo of our apps 💻 ✔️ You can ask us about migration…
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Get ready for an ITSM space journey with the Deviniti Team 🚀 See you at booth #70!
Are you ready for an interstellar experience? 💫 We are looking forward to Atlassian Team '23 in the vibrant and bustling city of Las Vegas! 🎰 You've waited several weeks in uncertainty, but the day has come when we can reveal our special attraction prepared especially for Team '23 👀 This is a space-themed fantastic game…
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Provide a more personalized experience for customers with new features of Theme for JSM 🚀
Hello Folks! 👋👋 Today we come with good news! 🚀 Theme Extension for Jira Service Management Cloud has some new features to help improve the customization of the Customer Portal. These new features include Permissions and User Scopes ✅ Permissions allow you to control the visibility of Pages and page-related Items such as…
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How to support IT process automation inside your company with Issue Templates for Jira?
No matter where you are on your digital transformation roadmap or the complexity of your business, an IT process automation strategy will help you improve your current efficiency. With automation, companies can save time for their teams, increase quality, improve employee satisfaction, and reduce costs throughout the…
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Meet Dynamic Forms Cloud 3.0.1.! 👀 Enhance your experience with the app 🤘
Hello Community! 👋👋 We are excited to announce the release of new version of our app Dynamic Forms Cloud 3.0.1. This update brings several new features and improvements that we believe will significantly enhance your experience with our product 👌 We are pleased to introduce Default Value. With this feature, it is now…
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Meet Deviniti astronauts in Las Vegas! 👩🚀 🤩
Please fasten your seatbelts and prepare for takeoff! 🚀 We would like to announce the team that will be heading to Team '23 in Las Vegas this April 🤩 You'll be able to meet them at booth #70 💬 💻 First up is our Customer Support Area Leader, Klaudia. She is like the mission control center of our spaceship. With her…
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Connect a few Jira instances with new app Issue Sync Lite 🎊
Hello Community! New year, new apps... 🎊 Would you like to connect a few Jira instances? That's great because today I am pleased to introduce you to Issue Sync Lite 🤩 You may be familiar with the name, as it is a new, refreshed, and lighter version of a well-known Marketplace app - Issue Sync - Synchronization for Jira. 🤩…
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See you at the booth #70 on Team '23 soon 🥳🤝
Attention all Atlassian enthusiasts! 🥳 A little over a month to go! We are thrilled to announce that we will be attending Atlassian's biggest event, Team '23, which will be held in Las Vegas from April 18-20 🌃🃏 Deviniti as a platinum provider of services and apps on the Marketplace is proud to showcase our offerings at…
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🤔 How did our app help organize and track tests and integrate them with Jira?
Hello Community 👋 Have you ever had difficulties with your test management objects scattered on different platforms? We might have a solution for that. Our Requirements and Test Management for Jira app makes it possible to bring the whole software development process to a single place. Not only does the app enable everyone…
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Make your QA more efficient thanks to this Jira app 🚀
Hello on Tuesday! 👋 We come to you with another piece of good news. Do you know our app Requirements & Test Management for Jira? Thanks to this plugin, you can embed requirements and tests into Jira 🙌 We would like to tell you that the new version of this most intuitive Jira requirement and test management app is now…
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What is IT process automation and how to start?
In the previous part of the article, we talked about how our Issue Templates for Jira app can help you speed up various repetitive processes. Now let's talk more generally about IT automation and how to get started. IT process automation – what is it? There are multiple IT processes that companies have to deal with on a…
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How did we rebuild our Jira app with Forge? 🤔
Hello folks! 👋 Are you familiar with our Dynamic Forms for Jira app? One of our highlights of 2022 was definitely rebuilding the plugin in Cloud using the Forge platform 🚀 We chose it because we wanted to design the maximally integrated product right from the start. Furthermore, Forge's UI Modifications module enables…
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Save time and have many issues in one view 🚀
Hello again Community! 👋 Today I am proud to announce an item that will please all those who want to have many issues in one view! That's what our Queues for Jira Service Management app can do. Best of all, we have just released a new version of our app (3.0.0) and added some things that will make life even easier for Jira…
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Actions for Jira Cloud is finally here!
Hello there! 👋 I am pleased to announce that the well-known Actions for Jira Service Management app is now ready to use on Jira Cloud - it is therefore already available for all hostings. 🚀 With Actions on #Cloud you can: * Set a configuration of Edit forms feature and adjust request editing to the needs of your customers…
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A simple way to automate your Jira forms 🤩
Hello Community! 👋 Today I would like to take a closer look at our latest feature, which was added to Dynamic Forms for Jira Cloud. Set value feature will please everyone who wants to automate certain processes in Jira and save time. How exactly can you benefit from this functionality? * Set up the conditions based on…
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What if I told you that you would gain time during the day? 😎
Hello there! 👋 Have you ever wondered how to work more efficiently in Jira? One of the solutions is using tools that speed up and automate processes. If you haven't yet heard of Issue Templates for Jira, this is a good opportunity, as we have released a demo showing the configuration and functioning of the app. It is…
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Looking for a way to improve your Customer Portal? 👀
Hello there! Have you ever heard of the add-on Extension for Jira Service Management on Cloud? 🚀 If not, we have just released a tutorial that will be the perfect introduction to working with Extension! You will learn where to start, how to configure it, and then use the app properly and effectively. 🪐 Among other things,…
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Implementing ITSM change management in Jira
Every software change in its essence relies on a software development process. So if software changes are a part of ITSM, this would mean that organizations need to find a way to integrate software development into the ITSM change management process. Sounds logical, right? You’d be surprised to learn how long it took…
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Your desired features in Dynamic Forms Cloud 👀
Hello! 👋 I am Oliwia and I manage product marketing at Deviniti. At Jira Day, we announced the release of our Dynamic Forms app on the Cloud. We want to continuously improve it and make it better and better for you, so I have a question, what features would you find useful? In addition, I am inserting a link to vote for…