Çiğdem Büyükaşik Atlassian Partner

👋 Hey Jira users, we’d love to pick your brains. I'm part of the team behind Hipporello Service Desk (already available for Trello, Notion & Asana -with many happy customers), and we’re now working on bringing it to Jira. Our main goal: a simpler, lighter alternative to Jira Service Management without all the extra…

Hi everyone, One of the most requested features in Hipporello Service Desk for Trello is now here: a real-time performance dashboard for service desk reporting! If you use a tool for managing service desk requests, you know that it can be tricky to measure key metrics like response times, resolution rates, and customer…

We already know how intuitive Trello is for managing tasks and projects. But did you know that with the right Power-Up, you can transform Trello into a fully-functional ticketing system? Imagine managing customer support, IT tickets, or internal requests—all directly from your Trello boards collaboratively. Most Trello…

Hipporello’s Service Desk for Trello has revolutionized the customer support process in Trello by offering a robust system equipped with a user portal, forms that create Trello cards, email integration, and automations. The latest addition, the Knowledge Base Addon, to Hipporello's Service Desk, is a game-changer in how…

Hipporello’s Service Desk for Trello has revolutionized the customer support process in Trello by offering a robust system equipped with a user portal, forms that create Trello cards, email integration, and automations. The latest addition, the Knowledge Base Addon, to Hipporello's Service Desk, is a game-changer in how…

Hipporello's Trello Card Share Power-Up makes it easier to collaborate with external stakeholders without the need for Trello account or subscription. It allows you to share Trello cards publicly, with anyone who has the link, or privately, by specifying an email address. Recipients can view the shared card's content…

Hello, I hope I can find someone to answer my question. I've been in the Products > Trello community for a long time and then discovered this group. When I see the questions and discussions in both, it's hard for me to understand which is what. What is the difference between these two? What should I expect from them or use…

In the dynamic Trello community, we know how vital a streamlined approval process is for your projects. Whether you're dealing with invoices, budget approvals, blog post releases, or marketing initiatives, the efficiency of these processes is key. Manual handling can lead to delays and decreased productivity, especially if…

Hipporello's Service Desk Power-Up seamlessly integrates client interactions into your Trello workflow without needing to add them directly to your Trello board. This integration is perfect for managing customer or employee tickets and communication with various stakeholders, such as clients, employees, and consultants.…

Hi, I just posted an article and see that it's been removed now. Can I learn why it's removed? I'd appreciate it if I can get an email of a contact for that. Plus, I find it weird that articles are removed without any notice or clarification. I probably expect better processes with communications because it's "Atlassian".

It’s possible to integrate customer tickets and communication with clients, employees, consultants, and more into your Trello workflow without adding them to your Trello board using Hipporello's Service Desk Power-Up. The Power-Up offers you a client portal with forms which you can use to get requests from customers,…