Discussions
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Announcing: group approvals in Jira Service Management
Hello Community, We’re excited to announce that Jira Service Management Cloud now supports the ability to request approval from groups – not just individual users! Learn how to set up an approval. When setting up an approval stage in the workflow editor, you can now choose to use a group picker (multiple groups) field to…
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Announcing approval by email in Jira Service Management
Hello Community! We’re excited to announce that Jira Service Management Cloud now supports the ability to approve requests directly from an email notification – a long-requested feature from our customers. Users can already go from the email notification to the request and approve from there. Now, project admins can also…
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Announcing: Google OAuth 2.0 for incoming emails for Jira Service Management Cloud
Jira Service Management now supports the ability to connect a custom Google mailbox to create requests from incoming emails using OAuth 2.0. Gmail’s end-of-support for basic authentication was planned to happen in two phases, with the first occurring in June 2020, however they have since decided to suspend these deadlines…
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Securing incoming email to Jira Service Management with DMARC
Hello Community, We are glad to announce the ability to use DMARC to improve security for incoming email requests in Jira Service Management. Domain-based Message Authentication, Reporting, and Conformance (DMARC) is a standard email authentication method that helps protect email senders and recipients from fraudulent…
