Discussions
-
Importing Ideas to Jira Product Discovery
Jira Product Discovery does not currently have an integration or offering to easily bulk add ideas from third-party apps. Something like this may be available in the future. In the meantime, Importing data from a CSV file is the best method of adding multiple ideas into JPD. This Article provides tips and best practices to…
-
Mapping JPD idea fields → Jira delivery fields using automations
Currently when a Jira delivery is created, only the JPD idea’s Summary and Description are copied to the delivery out-of-the-box. This Article provides different automation rules to copy and map each JPD standard field-types → Jira delivery fields. Below are rules we’ve found easiest to configure. There are multiple ways…
-
How to find workflow properties projectrole - team-managed project
Hello! Related to the workflow properties documentation, how would I find the projectrole? For context, I am hoping to limit a team-managed project's workflow to only allow the project admins to transition an issue during a certain status. The documentation provides an example under the…
-
How to Map Alert Priorities in Opsgenie
This article covers the three main methods for mapping Opsgenie alert priorities: * Incoming | Rules for creating and processing alerts * Custom priority * Alert policies Incoming | Rules for creating and processing alerts, and Alert policies are available only on the standalone Opsgenie Standard and Enterprise plans, and…
-
How to Extract Custom Fields and Data into an Alert
This article outlines how to extract fields and data into an alert that are not offered through an integration by default. The Advanced tab of an integration shown below is only available only on the standalone Opsgenie Standard and Enterprise plans, and the JSM/O Premium and Enterprise plans. These methods can still be…
-
How to Alert Different Teams Through One Integration
Advanced integration settings are available only on the standalone Opsgenie Standard and Enterprise plans, and the JSM/O Premium and Enterprise plans. Account Admins and Owners by default will only have permission to global integrations. When an integration is global - meaning it is assigned to [No Team] - a Responder…
-
Opsgenie Alerts Not Creating Jira / Jira Service Management Issues
Opsgenie can automate creating a Jira / Jira Service Management issue from an Opsgenie alert. Opsgenie can also map other actions taken on an alert to reflect on an issue. But what if issues are not being created, or actions are not mapping as expected? Most of the time it’s due to misconfiguring one of these fields in the…
