Discussions
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Standardization - lessons learned?
Hi! I'd love to hear from other Admins re. Jira standards (for example: naming conventions, user permissions best practices, data consistency, etc. …) that you have found to be particularly helpful: * Things to avoid? * Lessons learned/best practices * Methods - implementation (getting everyone on board) * Methods -…
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Custom Fields appearance - any way to change name per project/user group?
Hi! When custom fields are "re-used" with differing contexts, the name of the field can be confusing to end-users using agent screens. * Is there a way within Jira to change the name of the field per project/ user group? (Example - not a real use case, but used to exemplify the issue): Custom field: "Notes" Project A users…
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Admins - best practices/lessons learned for apps
Hi, fellow Admins! For apps / plugins, do you have any tips & tricks / best practices or lessons learned for the following: * Documentation (apps installed; status - inactive/active; historical record; etc.) * Monitoring usage * Maintaining updates * Handling issues/outages * Keeping end-users, including Admins, informed…
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Unused Filters - any way to see which filters are *not* being used in dashboard gadgets?
Hi! Is there a way (ex: report? overview?) to see which filters are being used in particular dashboards (& also to see which filters are not being used in dashboards) without having to check each gadget? We're finding that dashboards are updated frequently & it takes quite a bit of time to go through every dashboard gadget…
