Alexey Matveev Expert

Hello, I had migrate Jira Server to Jira Cloud. I restored a Jira server backup to Jira Cloud. All data is fine. But If I go to user profile, the worked on part is empty, but the user definitely have created, edited and commented issues for the last 90 days . Here is the screenshot: I would like to see the history for this…

I often can see questions about developing a Jira plugin with Jira Software functionality. Like other people I can not find much information about it in the Internet. That is why I decided to make a short tutorial, where I would get all issues in an Epic and add issues to an Epic using Jira Software services. 1. Create a…

Hello, We merge a Jira server instance with a Jira Cloud instance. On the day of merging we need to take two backups of our Jira Cloud instance: one for merging (for Jira Server) and the other one for rolling back in case of emergency (for Jira Cloud). But right now we can make one backup within 48 hours. How can we take…

In the first part we developed a plugin, which lets view and store plugin settings. We created a webwork action, using a soy template. In this part the edit plugin settings screen will consist of two screens. In the first screen we will set two parameters and In the second screen we will set another two parameters. All…

In this article I would like to talk about logging information about a ScriptRunner script execution. This information must be used later for identifying the cause of the errors in the script . I tested all code in Jira 7.8.0 and ScriptRunner 5.3.9. Suppose, that you have come to a project, which began some time before, or…

Hello, There are two suggestions for improving Jira Service Desk available at the Atlassian Support Site. If you are interested in these features, kindly vote. 1. View issue detail in the Service Desk Queue Problem Currently the Service Desk queue only shows a list of issues with very limited information for each issue.…