Discussions
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Michiel Schuijer: Jira Service Desk across different teams + geographies
The Jira Service Desk team is looking for and sharing stories from teams using the tool for innovative use cases in HR, Legal, Finance, Marketing, etc. in order to help traditional users (IT admins) help other departments take advantage of the product. In this post, you’ll learn how @Michiel Schuijer, Expert Application…
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If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!
This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend the power of your products. Before we dive into what you can expect in 2018, let's take a quick look back at some highlights…
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Will you Pledge 1%?
In 2014, Salesforce, Atlassian, Rally, and Tides spearheaded a global movement of giving back: Pledge 1%. This movement encourages and challenges individuals and companies to give 1% of equity, profit, product, and/or employee time for their communities. So far, thousands of companies of every size and in 100 countries…
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How Deviniti uses Atlassian tools to track tasks, manage knowledge, and share memes
@Dzmitry Hryb [Deviniti] is a Content Creator in the team which covers UX/UI product documentation and marketing agenda in the Atlassian Apps department of Deviniti. In this article, you'll learn more about how he and his team use Jira Software for task tracking, Confluence for knowledge management and project…
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Meg Holbrook's tips on easy onboarding with Confluence templates
@Meg Holbrook is an Atlassian Champion and Confluence Cloud Admin at her organization (Mortgage Bank). In dealing with ~1,400 total users of varying interaction and knowledge of Atlassian products, Meg knows a thing or two about onboarding. In this post, you will learn Meg's thoughts on the perils of using email as a…
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Alice Camilla on organizing your work/life/fandoms with Trello!
@Alice is a university student, currently writing her MA thesis in Archaeology. She's also a freelance blogger and content creator, writing about geeky stuff from productivity apps to JRR Tolkien. Read on to discover how she organizes her life and geeky fandoms with Trello! How did you first find Trello and what was your…
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Getting to know Kemal, AUG Leader from Bosnia and Herzegovina
Cheers to Kemal Bajramovic, our first ever AUG Leader to be Showcased. AUG Leaders are passionate experts who find time in their own busy lives to host Atlassian themed events to share tips, tricks and pints of beer with other users in their area. In this Showcase, you’ll learn more about Kemal, his Atlassian journey, and…
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Meet Curtis McDonald, the official unofficial DevOps master
@Curtis is the epitome of an eternal evangelist of Atlassian products within his company. Read on to learn how his onboarding skills span many products and multiple departments make him the most official unofficial DevOps guy around. It seems like you are quite the Atlassian advocate within your org - what’s your actual…
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Friday Fun: New Year's Resolutions!
Happy 2018, everyone! I was inspired by the intensity at which a Software Engineer on Jira Service Desk went about setting his New Year's Resolutions. It is clear that he is a seasoned goal-setter, and that a lot of thought and self-awareness went into his resolutions. In 2018, I'd like to spend my time more intentionally…
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Tips on how to choose the best estimation method for your planning
Planning and grooming sessions all come with their own sets of rules. Team members meet to estimate stories or other work items, all according to an agreed-upon process. And with every session comes specific team challenges: Sometimes we haven't estimated for a long time, backlog is huge, and time is limited. Sometimes we…
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Mission-critical battery manufacturer fulfills FAA software requirements with Commit Policy Plugin
EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear and traceable software code change history is just as important as complying with hardware specifications and safety…
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How process + tools + culture = organizational victory
These are exciting times to serve the life sciences sector - thanks to technological advances, innovations abound and progress marches on at a lightning-fast clip. Working with a wide variety of organizations, @Rina Nir from Radbee sees two very different types of teams searching for an answer to the same fundamental…
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Learn the best practices + hazards of scaling Agile from expert Tarun Sapra
@Tarun Sapra lives and breathes Agile and Atlassian. In this article, you will discover the steps Tarun took in his career to go from Engineering student in New Delhi to Agile and Atlassian expert worldwide! Enjoy, and feel free to ask Tarun any questions you might have in the comments section below. Describe in a few…
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Mikael Sandberg's tips on becoming double certified
I'm excited to welcome @Mikael Sandberg to the Atlassian Showcase Hall of Fame! This is a long-anticipated post (at least for me!) as when I first reached out, Mikael was busy studying for his Confluence Certification. Enjoy reading about how Mikael uses all things Atlassian in his role at Fujifilm as well as his tips for…
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Meet the AUG leaders of Northern Virginia
@Rachel_Wright__Jira_Genie_, @Billy Poggi AUG NOVA_ DC, and @Dana Jansen - Confluence Queen are just some of the folks that lead one of the world's most active Atlassian User Group (AUG). Between their expertise in Atlassian products and their creative ways of engaging their group, this crew is a force to be reckoned with.…
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E.L. Fridge's take on education, Jira Service Desk, and creative Jira use cases
E.L. Fridge is a Web Applications Engineer and Adjunct Instructor at the University of West Florida. His comment about how his team helps departments across campus get set up with Atlassian products on the Education kick-off and configuration thread caught our eye, so we reached out to learn more. Enjoy! In a few…
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How process + tools + culture = organizational victory
These are exciting times to serve the life sciences sector - thanks to technological advances, innovations abound and progress marches on at a lightning-fast clip. Working with a wide variety of organizations, @Rina Nir (AC) from Radbee sees two very different types of teams searching for an answer to the same fundamental…
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Top 5 benefits of Community engagement for Partners
For most users, the online community is a way to get quick solutions to questions they have about Atlassian products. We want all users to get the help they need, and in some cases, they require more hands-on, long-term help than the online community can offer. That’s where you come in, Partners! When used right, the…
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Summit's value for all: From AUG Leaders to Atlassian newbies
@Karen_Mustain is a superstar Atlassian User Group leader. She's led her Kansas AUG since 2013, so it's no wonder that she's also an absolute Summit legend. In this post, you'll learn about the things Karen finds most valuable about the Summit experience that keep her coming back. 1. What was your best experience at…
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Chante Butler of Flatiron Health dishes on technical compliance, cancer research, her tennis game
Chante Butler's ultimate goal is to build a culinary program for children that opens their minds to science and technology all around them, even in cooking. But in the meantime, she's building her entrepreneurial and technical skills in the Life Science industry at Flatiron Health. Read on! Describe in a few sentences your…
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Jodi LeBlanc on the Canadian Government, Trello, Productivity, and stand up paddle boarding
In a few sentences, describe your career path For most of my career to date, I have worked with the Government of Canada in a variety of roles. I have worked as a Community Development Officer negotiating million dollar contracts, as Chief of Access Management in an Information Technology Division, as well as Manager of…
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Supplementing Process Automation & Accommodating Growth with Jira Service Desk
@Elisabeth Chin is a content developer at Praxent, where she writes articles about software development, product strategy, and more. In 2017, Praxent won a new client with a thriving retail business and the need for process automation. Bursting at the seams with the amount of work being handled, the company was ripe for an…
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Networking, learning, and lightsabers: Daniel Eads top reasons you can't miss Summit Europe 2018
As a Support Engineer at ITHAKA, @Daniel Eads {unmonitored account} spends his days administering Jira and Confluence to help his team work better together. He is also a Community Champion, an AUG leader, the list goes on! In all of his spare time, Daniel has also found time to attend Atlassian Summit in 2016 + 2017. As we…
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Marion Lepmets from SoftComply: MedTech, regulatory compliance, and the Peruvian Rainforest
Marion Lepmets is the co-founder and CEO of SoftComply, SoftComply offers two add-ons for MedTech industry - one is the content based addon for Confluence that kickstarts the development of a compliant Quality Management System, the other is an add-on for Jira to automate compliant risk management process and generate…