Discussions
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New Dashboard for Jira Cloud family: Feature requests and bugs resolved recently
Hello everyone! I'm Rene from Atlassian Cloud Support. I noticed that although our bug tracker jira.atlassian.com is well known by most people, we do not have any single place where it is possible to visualize all the work being done to improve Jira Cloud and as well as the systems and tools used to enable it to function…
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What files do I edit to change batched notification templates?
Raised in behalf of a customer: I have edited the below files for email customizations. $JHOME/atlassian-jira/WEB-INF/classes/templates/email/html/issuementioned.vm $JHOME/atlassian-jira/WEB-INF/classes/templates/email/html/issueresolved.vm $JHOME/atlassian-jira/WEB-INF/classes/templates/email/html/issuecommentedited.vm…
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Customize Welcome email for Customers and Agents
As of Jira Service Desk 4.1 it is not possible to customize the welcome email for customers or agents. There is a feature request for this: https://jira.atlassian.com/browse/JSDSERVER-1386 What are the files that need to be modified to change these email's content?
