Bhushan Nagaraj_zb9hek Atlassian Team

I don't believe any of those debug statements or warnings are causing the issue. You will need to raise a support ticket with a support log at https://support.atlassian.com/contact/#/ Attach a support zip - https://confluence.atlassian.com/support/create-a-support-zip-790796819.html Hope that helps.

ey, If you are trying to do this using the Java SDK, it uses the ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser() method. Refer to the docs at https://docs.atlassian.com/software/jira/docs/api/7.6.1/index.html?com/atlassian/jira/component/ComponentAccessor.html…

Hey Shivraj, Please take a look at Advanced Workflow Configuration - Properties at https://confluence.atlassian.com/adminjiracloud/advanced-workflow-configuration-776636620.html#Advancedworkflowconfiguration-transitionproperties Hope that helps. Note, as Alexey points out below, this restricts editing the whole issue and…

You are welcome @Rajat Sethi :)

Hi Milena, Please refer to https://confluence.atlassian.com/jirakb/could-not-find-entity-for-entityname-when-restoring-a-xml-backup-into-a-jira-application-317951241.html Regards Bhushan

Hi Daniel, Refer to "Create a new page" section of https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/ Hope that helps. Cheers Bhushan

Hi Tara, Please refer to https://confluence.atlassian.com/jirakb/how-to-remove-none-from-a-select-list-custom-field-144212308.html Cheers Bhushan

Hi Alvin, Can you please confirm if this is an Atlassian Cloud service you are referring to? Or a server instance hosted within your company? If this is Cloud, please raise a support ticket at https://support.atlassian.com/contact/ If server, please contact your local administrators. Cheers Bhushan

Hi, Please investigate if the home directory points to the right location and the right permissions have been set. https://confluence.atlassian.com/confkb/startup-check-setting-your-confluence-home-935907597.html Verify if you confluence.cfg.xml file has the connection properties to your existing database. If you are…

Hi, Please investigate if the home directory points to the right location and the right permissions have been set. https://confluence.atlassian.com/confkb/startup-check-setting-your-confluence-home-935907597.html Verify if you confluence.cfg.xml file has the connection properties to your existing database. If you are…

Hi Ryan, Suggest raising a support ticket at https://support.atlassian.com/contact/#/ Please share your support zip so our team can investigate further and help resolve the issue. https://confluence.atlassian.com/support/create-a-support-zip-790796819.html Cheers Bhushan

Hi Enkhtaivan, Sad to hear about your experience. Suggest contacting Atlassian's Cloud Support team by raising a support ticket at https://support.atlassian.com/contact/#/. Thanks Bhushan

You also have the option to contact Atlassian if you need more help on deciding what's the best option for you. https://www.atlassian.com/company/contact/purchasing-licensing

Hi Ray, It depends on other factors and not solely the number of developers. Please take a look at the "Included in your account" section on the page at https://bitbucket.org/product/pricing?tab=host-in-the-cloud Standard teams: Build minutes of 500 mins/mo and LFS file storage of 5B/mo Large teams: Build minutes of 1000…

Hey Bill, "Shared configuration" is not all that scary :) It basically means, your new project will have the same Issue Type Scheme (issue types available for creation) Workflow Scheme (workflows associated with the issue types) Screen Scheme (screens displayed when creating/editing/viewing issues) Custom Field Scheme…

Hey Lior, Take a look at https://jirioslackapp.com/usage/ Cheers Bhushan

Hey DP, Have you checked the permissions? Once you complete the migration process, you will login with an account named sysadmin. https://confluence.atlassian.com/adminjiraserver/migrating-from-jira-cloud-to-server-applications-938846963.html#MigratingfromJIRACloudtoServerapplications-Afterthemigration You will have to…

Hi Kildare, Great to hear you are enjoying the JIRA Experience :) Lots of questions here so let me try and break it down. I also highly recommend - performing each operation as a discrete activity - performing each operation on a test/staging environment, then implementing changes on the production instance 1. Migrate your…

Hi John, The != operator performs a "fuzzy search" and works best on text-based fields. Considering Case# is always numeric, have you explored the option of using a Numeric Custom Field type instead? Regards Bhushan

Hello, Two dates to watch out for. Issue Resolved date is when the resolution was set and hence the issue was closed. Issue updated is when you edited any fields. As long as you are able to edit the issue when it is in closed status, you should be able to add/remove labels as required. Hope that helps. Cheers Bhushan

Look up documentation for Notification Schemes. If you are running On-premise https://confluence.atlassian.com/adminjiraserver071/creating-a-notification-scheme-802592629.html If you are running Cloud https://confluence.atlassian.com/adminjiracloud/creating-a-notification-scheme-776636401.html

Hey Nick, You will have to write a custom script to do so. Logic would be something like this: - foreach project -- foreach issue --- get customfield value ---- if not null ----- create new comment To get projects, refer…

Hi Joseph, Have a look at the advanced workflow properties. https://confluence.atlassian.com/adminjiraserver073/workflow-properties-861253674.html You need to use the jira.issue.editable property. Cheers Bhushan

Happens with the best of the best :) Good luck. 

bamboo.deploy.environment should give you the environment name. Please take a look at https://confluence.atlassian.com/bamboo/variables-for-deployment-environments-342754180.html

Have you tried issue.assignee == null ?

Hey Scott, You can write a scripted field using ScriptRunner or develop a custom-web-section to display related attachments. Here is some sample code that will help you get started.…

Hey Nicholas, Kanban boards can be based on JQLs. Setup a search across all the projects you would like to include, save it as a filter and set the permissions to public access. Then go to your Kanban board configuration and select the filter as your issue source. Refer to the docs…

Hi Patrick, You JQL linkedIssues function. Something like issue in linkedIssues(ABC-123,"relates to") AND updated > -7d Should gives you all issues related to ABC-123 and updated in the last 7 days. Documentation…

Hi Michael, What you are trying to do seems redundant. Kanban boards are based on JQL queries. Why would you select a Kanban board on a JIRA issue? Regards Bhushan