Alex Atlassian Team

If you have Jira 6.0.5 or newer you should be able to use the Estimation tab in the Configuration panel to select constraint values other than issue count. For example you could select "Business Value" and set the contraints to be min and max of the sum of estimated Business Value...

Hi Raphael, You should be able to report on higher level project feature development using your current set-up and adding the EPIC issue type to your project. This is a simple modification to your current practice. Just add an EPIC and you can group issues like User Stories, Bugs, and Technical Tasks together. In your…

You can select both answers as the best answer! ;-)

Hi Francis, This video (unfortunately without sound) demonstrates how to add multiple sprints per project in GH v6. Apparently the trick is to create multiple rapid boards and change the filters to exclude issuekeys from the other rapid boards. I hope this helps!…

Intersting. I haven't had the same experience. Random question about usage of the Confluence Commenting, but are you asking questions on specific doc pages or are you commenting on the content itself?

Hi Craig, The swimlane, by design, spans across all statuses. It does not appear in one status and therefore will not transition from To Do to In Progress to Done like the subtasks. If you'd like to manage the parent task's status you may need to reconfigure your board to have the parent tasks appear as cards rather than…

Hi William, Can you please clarify your question? Are you requesting a feature on the create issue screen to add a new issue to an existing or planned sprint?

Hi Michael, You might want to consider adding components to swimlanes in your rapid board instead of adding them as columns. Adding components as swimlanes will allow you to group them and track their movement through the workflow. To add your components as swimlanes you'll need to customize your rapid board as following:…

Hi Scott, I believe it is possible to create a saved filter which you can use on the customer info page using a custom field variable. It should be as simple as using the Advanced Search to create the JQL query and then saving as a new filter. See here for more information about Advanced Searching:…

Hi Scott, I believe it is possible to create a saved filter which you can use on the customer info page using a custom field variable. It should be as simple as using the Advanced Search to create the JQL query and then saving as a new filter. See here for more information about Advanced Searching:…

Hi Matt, Try moving the issue. You can choose to keep the project the same but change the issue type. This documentation explains step by step how to move an issue: https://confluence.atlassian.com/display/JIRA/Moving+an+Issue

I believe that if you are using the 'Classic Planning Board' you will not be able to configure the board to filter. You can monitor projects you are working on in general with the "watch" feature which can (if set up correctly) email you notifications when changes are made within the issue. You can also set up a separate…

Hi Esther, You can add a filter to your GreenHopper Rapid Board which will show you a smaller list of projects making it easier to manage. In order to add a filter you need to first decide what you want to filter on (this is really up to you, I might suggest assignee, component, or label). To add a Quick Filter: 1.…

We actually use JIRA for our Support Desk! JIRA's customizable workflow makes it really easy to create approval workflows. I'd suggest creating a workflow step that the support lead assigns to the requestor for approval with transitions to either accept or reject which then transitions back to the support lead. If you…