Jack Brickey Expert

When you contact support select Billing option. 

Hi @davy_hung , after 2 years I’m sure the instance has been decommissioned. You would need to contact Atlassian support directly to find out for sure. You could always spin up a new instance. 

you could add as comment. The question is how would you use this data? If you need to be able to search for it or Report metrics on it the answer might be different.

nice!

Hi Simon, I do not see your company name. Maybe you edited it out?

Hi @Roman Milushov , my apologies if my response was unexpected/unwanted. I was trying to respond to your first image. In order to remove or deactivate user accounts you should see something like the following when you click on the cog. The above screenshot is from my free account that I set up. You indicated that you were…

Hi @David Martínez López , it appears to me that someone has created the screens to associate with different workflows when transitioning to a pending status. You would want to investigate where the screens are used and if the screens are exactly the same. Wherever they are the same you could simply consolidate them into a…

Hi @Shawn Wallace , you could certainly do that with a custom field. You can simply default to zero and increment each transition. I would create two rules, one for transition from pricing to ready to price and one for the opposite transition. * Trigger on transition from A to B * action - edit issue, custom…

Hi @Michael Johnson , I am not sure I understand your requirements since what comes to mind as a solution would be to simply link each vendor issue to the singular Jira issue. Could you please provide more info on the requirements?

Hi @Charlotte Finch , welcome to the Community. I believe you may be running into this open suggestion - AUTO-525 Support for Teams field in Automation, e.g. Company-Managed Projects - Roadmap Teams 

hi @ManuMR , Is this repeatable?

As I suspected, you do not have the necessary permissions. Please contact your Jira admin.

Hi @Ray Nixon , it isn't currently possible to add the automation as a button on the transition screen. I wonder if your transition shouldn't be triggered on the transition. You can add an action requiring input from the user, e.g. documentation needed question which could be used as a condition in the rule.

Hi @Gopal Hans , I am not quite following you. However, the only way you could see this 'cross contamination' is if your queries allow for it. Could you share your queries and screenshots of what you are looking at?

Hi @Roman Milushov , there are different levels of administration. If you click on the cog icon in the upper right do you see User management?

To be honest, I’m not sure. I recall that I was able to do this in the past, so something may have changed or my recollection is off. I would simply reach out to Atlassian support, select billing and pose your question.

Here is a similar post - https://community.atlassian.com/t5/Bitbucket-questions/Blocked-IP-Address/qaq-p/2186013 You may need to contact Atlassian support directly.

En realidad, olvídalo. Veo la lupa bajo ciertas circunstancias. Básicamente es la misma barra de búsqueda que verás si haces clic en el centro de ayuda. Por lo general, la barra de búsqueda está en el centro de la pantalla. Sin embargo, cuando navegas a otras pantallas, aparece en la parte superior derecha. Puedes buscar…

Hola Lucas, Parece que esa imagen es de tu portal y esa lupa está en la esquina superior derecha cerca de tu avatar, ¿correcto? Nunca he visto eso en ninguno de mis portales y me pregunto si podrías tener un anuncio en la aplicación que presente esto. ¿Pasa algo si haces clic en él?

Hi Chris, Welcome to the community. I would like to get some more information if possible. Have you ever been able to access confluence? Are you able to login? Are there certain pages you can't access? Are others experiencing the same problem? Have you attempted to access confluence using different browsers?

Hi @netvico , you should be able to add the JSM application to your current site. You need to be sure that you are not automatically adding the existing users as agents. Might I ask exactly how you are adding the application and where precisely you are getting this error message?

hi @[deleted] , Let me see if I can answer some of your questions and give you some guidance. Generally speaking you should try to avoid multiple questions in a single post. There are many reasons for this but primarily it is so that each question Will get the proper attention resulting in improved results for you and…

@Joshua Schell , what I suggest is to click on the recent drop down and look at the spaces over the past couple weeks. Once you're in there, you can click on the ... and select attachments. This might give some insight into what might be the cost of the storage usage. It could be that someone has added some video files. If…

Ok, clearly, something has consumed a lot of storage space or something is amiss. Can you go into confluence, settings, general configuration, and look to see what your max attachment size is set to.

Good to know. You might want to uncheck my answer as accepted as that was not the cause.

Hi @Joshua Schell , can you do the following: * click on the 9-box grid in upper left * select administration * Select products tab * select your site under Sites and products in left sidebar * Select storage under Site settings in left sidebar what do you see there?

Hi @Osama Al-Areky , First and foremost definitely get rid of that other status that you added. Next, could you share an image of your board? Is it possible that the Done status column has been collapsed? Though it would still appear, but it would be a very skinny column with done indicated vertically.

You might consider creating a custom field and use Automation to copy the RT into it. Yuck!

Just as an FYI, historically there were dedicated 'buttons' for this but changes to the UI removed them.

Hi @Vinuja Jayasinghe , there isn't a means of achieving this OOTB. I am trying to recall if there is a shortcut key for this but can't check ATM as I am on smartphone. Hit the "?" to see.