Jack Brickey Expert

@Vik , I have no idea as I do not work for Atlassian. I could not find any suggestion at jira.atlassian.com. You might contact support and inquire.

Hi @Dora Munguia , welcome to the Community. You can create a project for this purpose. Click on Projects menu selection and choose Create project then choose Personal in the left sidebar. Beyond that you can find the issues you are involved in under the "Your work" in the main menu. This are will cover all issue you are…

Hi @Keith Murray , I am guessing that this might be a Team Managed Project? If not you can configure the board's card layout and add the priority field.

Hi @Ashley , you were basically asking for JQL search capabilities in the menu search bar. Unfortunately, as you understand, that does not exist today. I actually inquired about that many years ago when the search bar was introduced. Unfortunately I don't know of any plans for that to be introduced. However, feel free to…

@AndrewZ , what company are you associated with? Will this be submitted to the Marketplace for consideration? What is the anticipated timing of the first release? For pricing, if not based on the number of automations will it simply be unlimited per Jira user or something different? Before I would consider such an…

Hi @Rita Saad YOUNES , there is no way OOTB to do this within JSM and automation alone. You would need to look to an add-on for this capability. If you were simply wanting to get more information as a customer satisfaction survey when an issue is resolved, you could add a form with more questions associated.

Hi @Oshadhi Vindhyani , unfortunately working day configuration is per project only.

Hi @PL , that doesn't sound right for sure. Once archived, a space should be hidden from the basic navigation and search unless specifically requested. Here is an article discussing how archiving works. archive-a-space 

Ok...final testing...enough time spent. Clearly a limitation as suggested by the open JAC issues. even though I can set the date successfully to beyond 20 years and have it displayed correctly. I don't believe that the date is being recognized internally. The reason I say this is that JQL will not find that date. Due =…

Another thought... how are you setting the date? For my tests I click into date field and type "1/1/2045" rather than trying to use the calendar. 

@[deleted] , I wonder if the limit is on custom dat field and not the "Due date" field? I'm certainly puzzled by my results given the JAC issues you shared.

With all that said, it would be interesting for you to open a ticket with Atlassian support and have them login to your site and investigate. If you do, so, please report back here. by the way, is the behavior you're experiencing systematic and that you have tested this with other projects and other issues?

Hi @[deleted] , here are my results: * set due date to 1/1/2044 - success * navigate to another project and then used search bar to relocate the previous issue - duedate remained as entered * set duedate to 1/31/2045 - success * used JQL due > endOfYear(1) and due is not empty to search for issue - issue not found 🤔 * set…

Hi @joseph.roy , I am able to successfully set the date.

I thought in the new world Epic status was gone altogether. I guess I need to go back and look at my older epics. Thanks for providing input Andy. 

@cmercier84 , I cannot say what the cause of the behavior is TBH. I will see if I can get someone in the know to provide some input here.

Hi @Alex Hall , That brings back memories for me. I recall trying to make this work several years back and never could make it happen. I just did a quick test and it did not work. I never inquired about this functionality via Atlassian support. It would be great if you did so and posted the response here. Then again, maybe…

You are welcome. Let me know if it works and if so, please except answer, but if not, I will see what I can do to help you further.

Hi @Vera Valshonok , there should be zero risk. With that said you can add the app post migration when needed.

Hi @Temur Khalilov , to be clear notifications under the bell icon don't correlate 1:1 with email notifications. Emails aside, have you seen a scenario where a specific event shows as a bell icon badge for one user but not another? When that happens check the individuals personal notification config under their avatar. if…

Hi @Alex , given this is specific to an addon app you might reach out to the vendor's support channel.

Hi @Ravisekhar.g , consider using Automation to set the approver when issue is assigned. Basically, * Trigger - issue assigned * Condition - set up what is needed to restrict the action * Action - set approver field to {{issue.assignee}}

Hi @sdas , maybe use the feedback link in the app or contact Support. Both links are available under the "?" Icon in upper right corner. 

Hi @[deleted] , does the original email come from the customer's ticketing system? Is the customer using JSM or something else? Are you using JSW or JSM? I expect you are going to need to disable automatic confirmation notifications and set up conditional notifications in Automation.

Hi @JKhan , if you are using a CMP project you can create a scrum board and select the project when creating the new board. Once complete you can then chose which board you want to use via the board drop down. You should be able to create and start sprints in the backlog. If TMP project then you can turn on sprints under…

Can you uncheck Request Participants in your Edit issue component and simply use the JSON.

Please share a screenshot of your automation rule. I will try to try and recreate/test today if I can.

Hi @Kishor Mudhili , The automation you show above should have no impact on sending a notification to any user associated with the child issues when the parent issue is updated. So either there is another automation that is sending the notifications or the users between the child issues and parent issues overlap. In other…

Hi @Touqeer Anjum , it appears that you are using the exact code block from the linked article. In that article I believe they are copying from the approvers field. I would assume that you are not using that field but you have your own custom field? If that is the case, then you should replace the approvers with your…

Oh... The above is for CMP projects if you are using a TMP projects, then use the following steps: * click on project settings * select issue types * select the issue type that is using the field * click on the field and clear the default