Jack Brickey Expert

@benjamin_rauchbach, why not simply do as @Ismail Zaf elluded to: * create groups for each team * in the board create quick filters for each group this allows you to quickly filter on one or more teams. 

@Anastasia Kim, I hadn't played w/ this for awhile so went and ran a test and here is what I can say based upon my quick test. The planning board allows you to stack-rank issues in the backlog and in a planning sprint. Once you start a sprint the ranking that was setup during the planning portion will be honored when the…

one of the key attributes of a truly simplified workflow is that there are no transitions between statuses 'directly'. rather each status transitions from "All". Example below.

FWIW...i have always avoided, except for rare instances, changing the OE of any task. The reason for this is that it allows you to better assess your estimation process. 'We thought it was 120 SP but it ended up being 200 SP'. Over many sprints you can better see how your estimation compares to reality and if you see, for…

Unfortunately no. Most of this has moved to the sidebar now in conjunction w/ the magnifying glass.

Ismail’s option is most commonly used. Two additional options from most common to less common: * Create swimlanes per team * create different boards per team

Yes you can add a screen to the transition into the "Done" status. In that screen you will include the Resolution and make required if you wish.

FWIW....for me the sample data just got in the way. but that is just me. :-) What I would suggest is to create a demo/training project. IMO that is the best way to train new folks because it will continue to grow and have some real training data.

@Andrej Freeze greenique can you get any transition to work? The most common ones are Reopen and Resolve. Can you provide a screenshot of what you do see on portal? 

@Zach Mauch, i'm not sure i'm fully following here. When you log work you don't have to edit the date/time field it displays 'now' and you simply enter the Time Spent. Granted if they want (or are asked) to make the date accurately represent when the work was done they need to edit the field but otherwise just leave to the…

Glad I could help please be sure to accept the answer when you have time. 

@Beth Starr let's do two things: * open Board settings and look at the Columns screen. What statuses are mapped to which columns? Screenshot? * open each issue and verify that the statuses are indeed as you indicate (closed, in progress, to do). 

the status of the "workflow"? workflows don't have status, issues do. You can't change the status of the issue in the detail view but unsure why that is required if you can simply drag and drop the card to a new status.

bingo... the reason it is not editable is that it is not configured as a field for your project. If you are the admin then you simply need to add the Due Date to the Create Screen or Edit Screen.

Ok so you are showing the scrum board Detail View whereas I am showing the actual Edit issue screen. However, when i mouse over the due date in the board detail view it has a pencil icon allowing me to edit. Can you actually go to the edit issue view and see if the Due Date field is displayed and whether you can click on…

Are you saying the actual due date field is greyed out and not editable? Here is a screenshot of my due that is certainly editable. I can click the calendar and select a date or enter a date manually. I want to ensure we are talking about the same field and where you are accessing.

@Brittany Wispell unclear if this is what @Bhavin Patel is looking for but I'm sure he can let us know. :-) It seems he is talking about the JQL that goes into the quick filters for a given kanban/scrum board? In that case there is not template you can use as a means of getting started. However, it is a simply matter to…

Yes you can use the same workflow for a JSD and JSW project if that is what you are asking. Unsure how that solves your problem but yes you can.

Excellent thanks @Thomas Deiler. I was not aware of that addon. Wish it was on Cloud I could sure use it! :-(

@Andres Dominguez, so the key is in the first part "story has sub-tasks". Unfortunately OOTB you can't find that. You can use an addon like scriptrunner and it's "issuefunction" function to do that. something like... issueFunction in hasSubtasks() and...

It might be helpful to see a screenshot of what you are looking for here. However, there is not "button" that can be added exactly. But here is what i'm thinking. Let's assume that in your Confluence space you build a "Patch Application" template and maybe it has a table in it that captures things like: Date, Patch Title,…

@Amy Biasella, if it is a business project that the board is associated with then that would explain why you access via your profile. boards can only have the "location" set to the project if it is a Software project. Regardless the board is fully functional even when located in your profile. Is there a issue you are…

i don't understand the idea of average response time "field". If it is a field associated w/ an issue it won't be "average response time" it would be "the response time". An average comes by looking across many issues and trending. Response time should be derived via SLAs. Here is a question to answer... What determines…

I just tested and it worked ok for me. I used this URL

the last one "Update Issue Field" select Resolution and select the value.

@raghavendra.bn, you may wish to view this article . For me most of what the UI is about is a cleaner look. There are some nice features that I think are only available in the new UI, e.g. on boards they have provided drop down quick filters. As w/ most big UI changes you will have lots of opinions on the old vs. the new.…

JQL is your friend... try the following in the advanced search project = xxx and creator = user substituted the project and user or leave the project off altogether.

@Adrian Rawlins, if you have further questions about this let me know. If you find the answer meets your needs please consider accepting by clicking the checkmark.

If you want them under the same project then I suggest using Components field to delineate the different programs. I would also set the Components field to be required at the time of issue creation in this case. Then your board filters will include "AND Component = xxxxx" or "AND Component in (xxxxx, yyyyy, zzzzz).

if this resolves your issue please consider accepting by checking the checkmark. if you have further questions don't hesitate to ask.