Jack Brickey Expert

if you simply take the filter that represents your kanban board and enter it into an issue search you will get all issues that are currently on your kanban board. From there if you want to exclude anything you can tweak the filter. Then just perform the export to CSV.

resolution changed TO <done> and resolution changed by <userid> change <done> to reflect your actual resolution if not "done" and change <user> to reflect your userid. or you can check by status being set to done/closed if you are not always setting the resolution field. status changed TO <done> and status changed…

@Mauro Biscotti, glad you worked it out!

@Emiliano, if you are looking for guidance from the Community if you can be more specific about the issue you are having, I or other Community members (non-Atlassian's) might be able to assist. If you want to work directly w/ Atlassian you might want to open a support case at Atlassian Support.

then likely worth trying to automate. especially if it happens frequently. I guess the only question I have is why is it being added at all. but that is likely irrelevant as I'm sure there is either a good reason for it to be there sometimes or simply it is difficult to prevent the creator from adding maybe.

you may be able to do w/ Scriptrunner but the issue is going to be the potential variability of editing the freeform text field (description). If you are confident that the string of text will remain unchanged and is unique then you are likely safe. As an obvious illustration of what I'm trying to convey... Consider an…

@Alexander Hippe, yes you can add a JSD issue to an epic. 

MBlondelot@nissan-europe.com, If you are on Server instance please check this issue and see if it applies/helps. JRASERVER-62115

Have you verified that the user has "manage sprints" permission? You mention they have "Administrator" role but unclear what permissions are setup for that group. It would certainly be odd if they can start but not stop. At least if that is true then I would turn my attention away from a permissions cause but for now I…

@Mauro Biscotti, You mention the field does not appear editable. Can you elaborate in which view you see the Due Date field and it is not editable, e.g. View screen, Edit screen, Create screen, etc.

@Brian Winter, can anyone close the sprint? Who started the sprint and can they close it? Has anything changed in the board filter since it was stared?

Are you looking to do this thru automation? Not sure that is possible and certainly not natively. You can certainly edit the description manually and you could create a filter looking for the label and add a subscription that would notify you allowing you to manually deal with the issue. 

It is an addon that needs to be installed have you gone to "manage addons" to check if it has been installed?

Where is it not showing? How are you using the group?

You can use built in automation to achieve this. Simply something like when: issue transitions to WF If: leave blank or pick a condition then: send email to customer and construct your body

@Ken Jacobs, in the diagram you have a red arrow pointing to the status. The transition is the line entering the "Waiting on Someone" Status coming from the "In Progress" Status. Click on the line (transition) and edit it changing the name to whatever you want the 'button' to appear as.

You can add to comment and share with customer. 

@Angela Guarín, are you saying you want to remove the “Reports” screen or something else? I’m pretty sure that cannot be done though I have never attempted TBH. That seems to be an odd objective given the value of reports.

If the customer base needs are all the same, I.e. they all need to open issue associated with all products then I would creat one project for JSD and use Components for the products. Conceptually it would look like this: * customer is presented a list of request types: bug, enhancement, question, etc * when they select the…

@Vandra Lochridge, for counts there are a number of gadgets and I like the 2dimensional gadget for this and show assignee on the Y and status on the X. However, you are wanting to include a third field “due date” or maybe you want “time to resolution =breached”. Regardless, the 3rd field can’t be added. I think you. Are…

Interesting, I’m on cloud and mine never times out. I can’t recall the last time I even logged in. 

Create a board * Click on magnifying glass * under section for Boards select view all boards * upper right corner click Create Board

Cloud: * click the JIRA icon in top left * select Issues * select Search for issues or * click magnifying glass * select view all issues * edit the search i really wish that you could do it from the magnifying glass search. It sort of works but The results are not as desired, example below. enter - project = abc translates…

I am not aware of any setting to auto-logout users. Does this occur on all browsers for the user? Could it be that they are operating in Private mode in the browser? If they stay on the Jira page an simply wait 5-10 min and try to refresh the page or click a link on the page are they required to re-login?

So why not just use Jira Automation to create the sub-tasks based on say Component?

1-6, 11, 12, 14 - check 7-10,13, 15 - :-( 7 and 6...pretty sure i failed. A person's a person, no matter how small. .....Dr. Seuss, Horton hears a Who

I don’t believe this is possible. However, I have seen some discussions in the community about setting the starting number so you may wish to search for another answer. However, I really would not worry about the numbering at all. While it might be nice to start clean at 1 the value of that is 0 beyond the initial day. You…

Glad to help. Please accept answer if you would. Check mark.

It means that the automation will only change the request type to one that is associated with the same issue type that the current request type is associated with. For example: lets say you have the following: issue type = IT Help with request types: network, printer, desktop and issue type = Facilities with request types:…