Jack Brickey Expert

La seule autre option serait d'avoir différents types de problèmes par cessionnaire et d'utiliser la sécurité au niveau du problème. Ce qui n'est pas évolutif et est généralement une mauvaise idée.

Hi @Roof Mot , without seeing the email I can't comment if potentially spam. What reason is given for deleting? I know of no reason Atlassian would delete your account but maybe a reason does exist for such action. The best thing to do is to create a support ticket with Atlassian to get an official answer.

Hi @Vera Valshonok , please share your filter and an example result illustrating the undesirable bit.

Not sure if there is a "right" answer here. It really depends on what these 10 folks do and how they interact. Atlas really is about bringing teams together that leverage different processes and tools so they can more effectively collaborate. If your team members all work together on few projects with the same tools I'm…

hi @Fatima ezzahra Nahi , La seule solution pour cela serait des projets séparés.

Hi @Mohanned Alobaidi , welcome to the Community. I am unsure what you are looking at and what your exact goal is. Can you shar3 a screenshot and more details?

Hi @Peter Lloyd , can you share a current link to that image? Here is what is on Atlassian's site - https://www.atlassian.com/software/jira/pricing if you share your rule and the use case maybe I can offer a solution that keeps you under the 100 limit.

Good catch @Bill Sheboy !

Hi @Ajay Patel , that is a bold timeline but I applaud your initiative. here is my suggestion: * create a test instance of Jira - find a link here * leverage the documentation which you can access under the "?" In the upper right corner of the application in browser * use the community search feature when you begin to…

it would be great if I can see an image of your rule. This would allow me to better guide you on a solution. One question I have is whether you are using an if else block if that's the case, you should not be executing more than one creation. Another possible solution within your rule would be to add a label to the trigger…

Hi @Regina , welcome to the community. there are different ways to accomplish this, but I will provide what I think would be the best approach. Basically what you would want is a rule that would run when the sprint is started and then for all issues in the active sprint, the dates would be updated. This one sure that you…

FYI, my suggestion would be to look closely at your rules and try to optimize for conservation purposes. Generally speaking, there's often more efficient ways to consume automation.

Hi @Peter Lloyd , that was the old world order. This has now changed to be 100 rule executions per month on the free tier, regardless of whether it is a single project or multiple project rule.

Hi @Adil Parmar , when you use the export feature on a filtered list, there are two basic options of inclusion: all fields, or the fields currently being displayed. It sounds like you want to export just the custom fields? Sort of an odd request, but if that is your scenario, you have two options: * export all of the…

Not specifically. I have used Jira in the past before Assets was part of Jira Service Management. So it might be worth investigating JSM. 

Click on the "?" In the upper right hand corner.

Hi @Phil Bustin , welcome to the community. I do like the idea of the click on the exclamation for a clue. There might even be a suggestion open for that, but I would encourage you to click the feedback link in the app and suggest the same. With that aside, generally speaking, it could be a warning situation. I have seen…

Note that the customer should receive an email when the agent makes a public comment unless configure otherwise under customer notifications.

Ok. So I will move the post to the JSM collection. In order for the customers to see the request in the portal then the customer request type must be set. If the customer creates the issue within the portal, the request type is selected by them and thus added to the issue automatically. However, if an agent creates the…

To make the other issue types visible in the overall timeline you cannot exclude them in your board's filter. Just to satisfy my curiosity, could you please share what your board filter looks like?

Just to keep things accurate in the Community I am un-accepting my a John's answers as it seems Walter hit on the correct answer. 

The image below shows that it's a software project.

Hmmmm, let me ping others as I have never experienced this and TBH, I don't play with timeline much.

Hi @Aamir Khan , please verify that this is a Jira work Management project and not a Jira service management project. The reason I ask is that the answer could certainly be different. In a Jira service management project my typical answer would be to check to ensure that the request type is in fact set, and that that user…

Can you go to the sliding bar icon on the right and at top of timeline then click on expand all Epic issues? Also, I assume there are indeed child issues under the epics?

Can you share a screenshot?

Also consider using Components for your SW subsystems. I prefer this as I can more easily report on the subsystems.

Hi @Nuria Gutiérrez , do you see the expand/collapse icon in your view?

You can't have it display like that but rather in table format... * click on + * search for Jira issues * select JQL and enter key = TV-6962 and click the search or hit enter/return * click on the columns icon and select fields to display

You cannot remove that. It represents an empty request type field.