Jack Brickey Expert

Then you need to edit the workflow and add "Closed" (as Mohamed indicates below) if it does not exist and the transition from Done to Closed. You may wish to use the "All" transition to Closed so you don't have to artificially transition thru each status just to get to Closed. Just an opinion here but if it were me I would…

@Diane Tilley, i would be surprised if the workflow you have does not have such a status. the basic workflow is To Do --> In Progress --> Done. Can you elaborate on what you are seeing and more specifically what you are missing?

@Paul Bauer, welcome to the Community. Dashboards and Kanban Boards are different beasts altogether. If you want to create a Kanban board you can go to the manage boards screen and Create Board. Then you choose which type of board you want. If you are on cloud click the change link and choose Kanban. 

BTW, if the response is to the original email that created the initial issue then for sure another issue is created. 

@Dina Gerbasio, welcome to the Community. This is an often asked question and I encourage you to use the Search field for similar posts. With that said comments should be added to the existing email as long as the subject of the email contains the issue key number. 

@Kassie Bauer, try a filter like below. I would suggest you try it out and tweak it in the "search issues" screen first and then make a Queue out of it. project = abc and status = "Awaiting Approval" and Approvals = myApproval() you need to modify the "abc" and the "awaiting approval" to reflect the project and status…

You are most welcome. If your question is now resolved be sure to click the checkmark above to accept solution as it helps others when they have a similar question.

Ok so let's do a bit more research.... are you on Server or Cloud? are you an admin or the owner of the project/board? do you see the "Reports" link in the sidebar for the project in question? can you send a screenshot? Let's take a look at a different path as suggested by Troy... * go to your 'search for issues' screen *…

There are a couple ways to find the issue completed in a sprint. The best way IMO is... Go to Reports > Sprint Report, select the sprint you are interested in via the dropdown. you will be presented w/ the issues completed. you can also click on the link to "View in issue navigator" which will take you to a JQL filtered…

@Alexandr Balashov, welcome to the Community. As an FYI it is always a good idea to search for a similar question before creating a new one as there often are answers already. Simply enter your question into the Search box in the top right. That said, there answer is no you cannot. Here is one previous thread.

be sure to click the feedback...

precisely so you need to establish a trust relationship w/ HR or use encryption.

Thanks @Susan Hauth _Jira Queen_. I was unaware that it was possible to exclude the admin. I will have to play with that. Question, what prevents me as an admin from changing the security back such that I do have access? Honesty? ;-)

again you need to review the log files. and see what it is telling you.

further, to your question in the title - you can view the results of the sprint in the Reports section. You can look at burndowns/ups and other canned reports.

@Kelly Hyde, i'm unsure what you mean. When you complete a sprint all issues are removed from the active sprint since there is no active sprint. Completed are left in Done status and can be found still w/in the project for historical purposes. Uncompleted issues are returned to the backlog. No "details" are removed.

This is not possible at this time. As an admin you have full access. Some options would be to encrypt the sensitive material as attachments or store the sensitive material in a cloud drive and provide links in the ticket to the document. There is likely a suggestion open on this bu unsure if/when it wold be implemented.…

Ok so this isn’t a “dashboard” issue this is a login access issue. I assume this is a new installation and something has gone wrong during the install. Are you the admin? I would suggest looking at the logs. Unfortunately I won’t be much help here but if you can post a snippet of the logs where a login is being attempted…

@Sarah Freis, it seems you figured out the solution to your own question and then desired to simply remove your question but found you could not delete the question so simple deleted the text. What is recommended in these cases is to actually answer your own question and select it as the answer. The reason for this is that…

@trase8, you simply need to ensure that the agents op project A are not listed on project B as an agent. Also ensure no agent has system admin rights. Question, are you actually experiencing an issue or just researching? Obviously once set up you will want to verify permissions meet the requirements.

data is not purged by the system on Server. I think on cloud there may be some aspect of this but unsure of the specifics.

cool!

so to be clear you are saying what you see in your board's detail view is the same w/ Labs off or on? This certainly should not be the case. can you provide a screenshot of what the others are seeing assuming the image you provided is from your view? Note be sure that we are talking about the same project not different…

@Manny Orozco, please check for Jira Labs being enabled as mentioned above. example with Jira Labs... example w/o Jira Labs....

@Jim, likely you have Resolution set to mandatory/required. This means it is required at issue inception. You generally do not want this and certainly do not for Resolution. What you need to do is to inspect the associated field configuration scheme and see if the field is marked as required and if so remove. Then you need…

Unfortunately there isn't an 'email all customers' capability. I noted that there is a suggestion open w/ Atlassian for Server version but did not immediately see one for Cloud so I created JRACLOUD-70298. You can watch and vote for it. Having said that the way to deal w/ it at this time is via a banner on the Portal. I…

@Mathias Koprek, AFAIK there is no "button" method. I did a quick check for addons but didn't immediately find one but maybe one exists. You could consider Automation keying on specific words but I find this rather dangerous personally. The example below should help though it is for Cloud so server will be a bit different.

You should find what you want here - Jira Documentation <edited> Cloud doesn't appear to be available for download 

No this is not currently possible. However, if the click on their profile in upper right they will find the issue listed under the issues they created.

I’m confused by this as well and suggest opening a request with support via my previous link. Unless you are on a starter license in which case the Community is your best bet.