Jack Brickey Expert

Your title and body don’t seem to align. However if you want to show things that are due today then... duedate = today() will get you there

My experience has been that the remaining in fact does decrement by the logged amount by default. When you log time it will present a modal that allows you to define what the remaining will be as well as the logged time. If you don’t change anything then it defaults to ‘current remaining - logged amount’. Can you indicate…

If you are an admin you can go view a list of all boards and see the owner. In cloud you can click on magnifying glass then at the bottom click on “boards”. 

If you copy your board filter and use it for a JQL query and in the results you see the one issue displayed then I concur with @Thomas Deiler - build a new board and observe results. 

I don’t know if this is current or not https://confluence.atlassian.com/cloudkb/pros-and-cons-of-cloud-vs-server-691011844.html things to ask yourself: * scalability - I thing the current limit on cloud is 5000 users * system admin - do you want to own this? Server requires/allows you to do so and Cloud is done by…

it is browser only.

no this is not possible.

are you an admin for your Jira instance? You will need to be to create a group. If you are and you are on Cloud then go to Jira Settings > User management > Groups > create group, add members. If you are on server it is similar but not precisely the same. If you are not an admin you can ask the admin to do this for you.…

i never really tried this. While I think it should be possible I can't say for sure. Here are my suggestion FWIW.. * check to understand any required fields when creating epics and ensure that you CSV covers them all (Epic Name, etc) * does the importer ask for mapping to the issue type? * consider importing as stories and…

@Megan Hicks, it feels to me like what you are wanting is to satisfy different people w/ different needs. Assuming so, at a high level I recommend you simply allow different parties/teams to manage their work in the manner that best suits them by creating boards at a per-person/per-team basis. For example: You may want a…

yes for sure you could code something up for this.

you likely do not have permissions to manage releases or you are using a next-gen project maybe?

@jo astley, can you provide a snapshot of your board's filter and one of the detail view of the issue in question?

@Dan Kelly, while an Agent can create a link customers cannot. 

One thing you might want to do is to either reach out to Atlassian Support or use the feedback link in the application.

@Erwann Loison, first let me state that I'm a user just like you. I wanted to let you know that I am moving this to the "Confluence/Discussion" collection in the Community as it is currently under "Questions" but don't see a question here. That said if you do have a question LMK and I or others will do what we can to…

I don't know of any specific recent tutorials. I will say that there are some out there on YT that while dated are decent for getting started. The changes will depend upon whether you are on Cloud or Server. I would recommend leveraging the Atlassian documentation for getting started. Here is one example to get you going 

ugh....sorry missed the NG. it does not but in reality it doesn't need to IMO as NG is so simple and requires very little setup/config at this time.

There is t a way to do this at least OOTB. You can check for an addon in the Marketplace. For example, maybe EasyBI could do this but not sure.

@Oliver Jones, boards are visual filtered lists. The board filter is what defines the issue displayed. If you want your artists and coders to see only those issues that apply to then you need to change the board filter under the Board settings Details page. Ultimately you need to come up with a means of differentiating the…

You can create a new project and select “share configuration with existing project”. This will create a project that has the same schemes, etc. that is as close to cloning as you can get OOTB. There likely are addons that get you closer to cloning.

If “support@mysite.com” is created as a customer in JSD then the following would happen: * an email sent to your configured JSD project email handler would create a new ticket and the reporter would be the “support” user * a create notification would be sent to “support@mysite.com”. * any reply to the create email sent to…

No. That is why I had indicated specific issue. You only find that level of detail on the “detailed issue view”. It really would not work to display what changed in a JQL list. So if you created a filter for changes between a range of dates and then went thru the issues one by one and looked at history you could determine…

the only thing you have is the History or All tab for a specific issue which does provide lots of data for a specific issue.

Note: I have not tried using Google Group at all so I cannot speak to any specific issues. I can convey that JSD treats an email as a single user. You can create a customer using the group email address. Notifications will go to that email according to your notification scheme. So it will be up to the actual users to…

that would do it! glad you solved it.

unfortunately not. There are suggestions open to address this but I haven't seen any movement on them.

yep. components are project independent and not shared between projects.

@BRNOURRY, what is "the ticket viewer"? If you mean change the columns in the Portal - no. If you are talking about the queues w/in the application - yes. if something else please help me understand.

So I'm thinking you have an automation loop here maybe. do you have a single automation or two different ones. can you provide screenshot?