Jack Brickey Expert

those confounded plugins...arrrrrrgh. ;-) please share the addon and version if you have it for others to benefit.

vote and watch this issue -JRACLOUD-27837

Actually, you can do the following with the native Automation. you will have to create unique rules for the different alert scenarios you need.

you might vote/watch this - JRACLOUD-59765

they went with the cheaper Crayola box. ;-) unfortunately that is the limit today w/ no way to change this. There may be an addon out there but i'm not aware of one.

no worries. i would suggest completing the sprint and then moving to kanban just to keep things clean. You can go ahead and create the kanban board if you want independent of the scrum board.

yes. to do this go to Jira settings > system > incoming mail. Add a pop/imap mail server and an email handler. As @Ismael Jimoh indicated you need to choose a user to be the default "reporter" however, you can choose a system email that you likely have so that it can be distinguished from an actual person. For example I…

Yes there are trial periods for addons. Check the terms of the ones you are interested in. Many allow you to extend the trial period if needed.

@Sachin Kulkarni , have you verified that you can actually log into the email using the username/password by adding the account to your outlook instance? The following works for me.

@Craig Barendse , are the replies coming directly from the email sent from Jira indicating the issue was created or thru some other path, e.g. forwarded and then replied. Have you verified the email Handler has selected “create a new issue or comment on an existing one”

You will need an addon to accomplish this. Something like Automation for Jira, Scriptrunner or Powers Scripts.

That is correct. It does not currently search the ticket system. I believe there is an open suggestion for this.

I would look closely at all issues that are in the sprint. try this JQL sprint = sprint123 and remainingestimate is not empty replace sprint123 with your sprint if no Issues are returned then my question would be - were there Issue not completed in the sprint that had the sprint value removed from the sprint field.

you may wish to connect w/ the Dallas AUG (Atlassian Users Group). Here is a link to their Community page. They have an upcoming meetup event on the 9th.

You might start with this article You can also check the Marketplace for solutions.

You cannot change field type what you could do is this: * create the new text field * run a query for one value of the current single select field * Use bulk edit to set the new text filed to the single select value * repeat 2-3 for each value

If that same query works for others I’m unsure where the issue is TBH. I would be curious if the two queries works independently. Based on what you have shown I would expect the first to work but not the second. “Epic Link” = NLS-11494 ”Target Version” = NLSv9.4.0 it would also be I to see if this worked - ”Target Version”…

I expect it is a filter subscription. If you authored it you will find in you filters. The other possibility is an automation rule.

Reach out to Atlassian Support. 

Hi Aya! Way to go on the first event and post too! I love all the things you do too. Though I admit my days as a diver have waned after 40yrs. :-( Glad you have joined this fun team!!

go to project settings > features and enable it then it should show on project sidebar.

to be honest no. in my test NG project I see all three.

you would need an addon for this. I use Automation for Jira which would likely meet your needs. However, Scriptrunner or Powerscripts would be good options and there may be others. BTW, you mention "agent" which is typically associated w/ JSD but this is posted in Jira questions.

It sounds like you are on a Next-gen project which is indeed different in how you add people. From the board you click the "+" next to the avatars and in the popup you add user and select role.

this is really strange. Can you verify that the user can indeed access other queries fine? It sounds like you have multiple queries inside of Confluence and this one user, for this one query fails? It would be really strange if that user could successfully run other queries. Also, have you asked them to copy/paste the…

Here is an article that should help. https://confluence.atlassian.com/jirakb/mapping-a-screen-to-a-workflow-transition-720634253.html

go to Jira settings > User management, find the user and click on more details and then uncheck the Jira application.

@Kirill Putryk , first if I were in your shoes I would hire another admin or at least contract with someone. With that said there are a number of resources you can have a look at: * you can use the Community search bar at the top of this page to find other threads on this * you can search Atlassian's documentation on…

I assume you are an admin? can you share a screenshot of what you are seeing?

tbh i do not know myself but I certainly would look at that path if you are so inclined as the API is pretty feature rich. I will ping other community leaders to chime in if they have further thoughts.