Jack Brickey Expert

it works similarly. it isn't names S4D but you have a backlog and you drag issues from backlog to the active board and the issues remain in TO DO but show in left most column.

You certainly will want an addon. Scriptrunner, Powerscripts, Automation for Jira all are good. I currently use the last one in this list and it is pretty easy to use. It is less "scripty". Bob Swift is coming out with one that focuses on "drag and drop" automation so that may be worth a look as well. It is best to assess…

You can make a field required in a transition. You can either require the field to not be empty or require it to be modified during the transition. If you need details on how to do this look just to the right under “related content”

So if, when linking an issue, you were to add a unique label in the linked issue, e.g. maybe using the linked-to story’s issuekey ABC-123 then you could create a query like... labels = “ABC-123” repeat for every story

Here is what my search turned up in the Marketplace 

For this to work the email must be a reply to the email sent from Jira directly.

That is certainly weird. So you are in new view and simply switch to old and it works? I would suggest you reach out to Atlassian Support directly so they can log in and have a look,

Try reviewing the documentation 

I assume the field Validation available natively in the workflow is insufficient?

While there is a way to do this with Classic I do not believe it is possible with NG projects.

It is my experience that It is important that the reply is a reply to an email from Jira not from another person. There is email header info that is used by Jira.

I’m unclear where you are seeing these and the context matters. However, based on the images, it appears to be inserted Jira macros. If you list a single Jira issue within a comment or text field within another Jira Issue the you will receive the format shown in image 1. The second appear to be from inserting a jira list…

You need to exclude them from the other projects. I expect that one or more of the other projects are open to “anyone“. Inspect all other projects and modify th permissions accordingly.

There isn’t a group function unfortunately. You could consider using the customer request type as long as request types are unique to a group. 

They are not configurable. You would have to crack open the code.

@roozadhami , please be aware that the Community is not the support desk for your installation. Rather it is a forum of users such as yourself. If you have a critical support need please contact Atlassian Support. 

why not remove sub-task as an issue type for the project in question?

dang... i assumed if you chose "to do" (the first status) it would work but nooooo... However, I did find a solution that is lots of fun. :-) Here is the complete thread - https://community.atlassian.com/t5/Jira-Software-questions/How-do-i-set-default-assignee-and-workflow-in-next-gen-projects/qaq-p/943401 However, here is…

by emails I assume you mean the person is getting notifications by email which you do not want. You need to go to project > project settings > notifications and ensure that the person does not belong in any role that currently gets notifications.

you can access "Manage rules" in the board view where you can set the assignee based on certain actions, e.g. when issue is created. oh and... Live long and prosper

You can’t do this by linked tasks. You could consider by queries and use say labels but that becomes very manual.

What sort of report? Many projects will have a “Reports” section. You can also you dashboards per project.

I am not familiar with the plugin. What exactly did it do for you or what are you looking to accomplish? It could be that an automation or scripting addon would work.

If the cc list are Customers in the project and in the same organization as the reporter they would or should be added as request participants at the onset. When they reply to the email response from JSD then it will be a comment. If they respond to the rwporter’s Email a new ticket is created. 

Change the under lying filter used e.g project = myproject and labels in (a,b,c)

It should return a list of issues unresolved in the current month for which the due date is in the current month.

Si está preguntando si puede crear muchos usuarios a la vez, la mejor opción que conozco es utilizar la función de importación a través de CSV. Creo que está limitado a 250 pero creo que eso se puede cambiar temporalmente.

You can control customer accounts by choosing to only allow customers that your agents add rather than anyone can submit a ticket. So basically private vs. public.

I use an addon called Time Reports to be an effective tool to show work logged. It is a reasonably priced addon. Your requirements may take you beyond the capabilities of this addon so you may need to look at something like Tempo. I don’t have personal experience with this but it is a popular and powerful option from what…

you might find the following useful - how-to-delete-labels-in-jira-applications