Jack Brickey Expert

Hi @SUVARNA Dixit , I am confused. You indicate that you "Created a rule for addition of new issue to the sprint after sprint start" which equates to sprint creep. Can you explain further what you need?

Correct! Epic link was obsoleted so any direct reference could cause such issues. if your issue is resolved please consider accepting answer.

one of two possible causes to check: * your field configuration scheme has Epic link field set to required. Go to project settings > fields > field configurations, find your field config and check the Epic link field * Workflow validator - there is a validator on the create transition. Project settings > workflows, edit…

Hi @Yousuf Al Rawahi , you should check the Automation playground as there are lots of great examples. Here is one that is the inverse of your requirements but it can be modified to achieve your goal. https://www.atlassian.com/software/jira/automation-template-library/rules#/rule/140671 there may be another template out…

Hi @Atlassian implementation , I'm unsure what the time zone has to do with sending emails. Maybe you mean is that your automation Schedule runs is a certain hour in the day but is based upon the TZ of your configured Jira instance and you would like to have the automation schedule to reflect multiple TZs? If so, this is…

Hi @Stefano Colagiacomo , there is a template in the library that closes the parent when all children are closed. This could easily be modified to update the parent custom field rather than closing the parent by simply changing the Action component. let me know if that does not meet your needs.

Hi @Maedu Ekpenyong welcome to the Community! What do you see when you try to access the project exactly? Can you access the project but not a specific board or can you not access the project at all? I expect you will need to speak to an admin (org, site, or project) and have them check the following: if project is Team…

Hi @teusner , I would need more information of exactly what you did, and what your used case is. It may be that there is a better solution. For example, you mentioned that you wanted to do list for your team members. If I were doing that, I would likely set up a dashboard that leverage is the currentuser() JQL function in…

Hi have seen similar posts in the past. Does this happen with the due date field or only custom date fields? I'm trying to recall if there is some known limitation. I can try testing myself in a bit if I know more specifics about where you're seeing this. I did do a quick test on the due date and it seems to work fine.

Hi @P Vijay Varma , it really comes down to what works best for you, but here is how I would approach this. If I had to record daily notes, and that would continue on and on then I would look for a way to structure that so that I didn't end up with hundreds and hundreds of pages. So for example, I might create a page that…

Yes, the Agent would need to add the customer before being able to add as a request participant, so a two-step operation.

@Kishor Mudhili , did you find the appropriate automation rule template? Do you need further assistance on this?

Hi @Dom , it has been so long I have forgotten what we found or how it was resolved.

The agent can add customers to the Request Participants field. Other Jira users can be added as Watchers (eye icon).

Hi @Nayeemuddin Khan , unfortunately you are unable to do this in Jira cloud. Please see this suggestion- JRACLOUD-7266 Create an Email Template Editor in the UI to Replace Editing Velocity Templates . You can do this in JSM for Customer notifications but not JSW. Options to consider are addon app email handlers.

Here is an answer I gave a previous Community member - Story-Point-planned-vs-actual . i generally use the Sprint Review process to discuss outliers (issues taking much longer or much less effort than originally thought). I feed this back into future sprint planning.

Hi @Santhosh Raj , For Jira Software the Standard plan gives you 250G of storage while Premium is Unlimited. I believe the same applies to JSM. If so, you may want to consider Premium. Of course you can always upgrade later when you near the limit.

Thanks for chiming in for sure. I sent a help ticket in to K15t to see if they support or could support such a request in there app.

I will have a look at the app you mentioned.

Well...I found this - CONFCLOUD-68216 Self personal space option in Create from Template macro . This was closed as Wont't fix due to lack of votes.

Hi @Matthias Gaiser _K15t_ , thanks for chiming in. What I need to do is to create a button on an instructional page. If the user clicks the button then it will create a page on their personal space if it exists. So I need the "Space key*" to accept something like "@currentuser" but haven't found support for such syntax.…

Hi @Vilmos Varszegi , it is actually called Similar requests and appears in a panel below description area. what-are-similar-requests . It is specific to JSM.

Try to access the link I sent. And follow the prompts.

Hi @Lauren March , there are a number of ways to manage notifications. Let me provide some hopefully helpful info. * adjust your personal notifications under Avatar > personal settings > notifications * chat with the admins to adjust notifications at the project level, disable unwanted notifications * leverage JQL filters…

Hi @Ashley Yepez , have you attempted to open a ticket with Atlassian Support?

Unfortunately, JQL does not allow for date compares. What you could do is to use Automation to flag issues for your requirement. Basically you could trigger on the due date changing and check if the new due date violates the requirement of 'parent due >= any child due' and if so flag, e.g. label. Then you can use JQL to…

Hi @daragh , I suggest you post a new question in the Community.

Hi @Abhi , this thread is getting rather tired and disjointed. I would suggest you create a new question in the Community. Doing so will result in more fresh eyes looking at your specific question.

There isn't a means of automatically identifying "duplicates". I know that JSM has a feature "similar requests" but it isn't a true "duplicate" feature and AFAIK this is not available in JWM.

The benefits of Confluence is that it is a wiki based solution that is: * easy to update * integrated with Jira * automatically keeps history * Better solution than excel for this task given you can capture context (words) now one question- what do you mean by "if there was a way to display what each task was so that it…