Jack Brickey Expert

Go into settings > user management and search for the user. If found then edit the user and check the application access. If the user is not there then invite the user.

You may be using a Next-gen project. Do you see “Features” under project settings? If so that is indeed a NG project in which case this article applies - We-are-reinventing-the-Sprint-burndown-for-next-gen-projects 

If every ticket should go to Ready for Dev then make that your initial status and disable backlog altogether. If some issues should go to R4D while others to the backlog then use an addon, e.g. Automation for Jira, Scriptrunner, Powerscripts, etc.

It really depends on your requirements. I would search the marketplace. For example if you are using Git maybe - git-integration-for-jira 

See if this helps you achieve your goal. link-to-server-products-from-cloud 

Only JSD agents can make public comments. If you want your technical specialist to be able to communicate with the customer then you need to make them Agents just like you non-technical specialist. Alternatively the non-tech specialist can make the public comment.

That addon is only available for Server and Data Center

What is the condition in which you want to change the status to something other than the initial status? You can consider an add-on such as automation for JIra to accomplish this. There are other add-ons that will do this as well You should check to see if you have any such add-on that would allow you to do this. 

Make sure the individual is not in any role/group that has permissions to the other project. Include the user in permissions for the on project. Project settings > permissions.

That article is not specific to NG. The differences with NG will certainly lead to different search capability results. Can you elaborate on what you are trying to achieve?

hmmm, can you try something? set to projects then click on Dashboards. log off and log on. what is displayed?

this is controlled thru the "Manage sprints" permission. project settings > permissions

What about removing Assign issues permission from all but those you wish to allow that privilege? You can also consider this... Place the property below on any status where you do not want to allow changing the Assignee. jira.permission.assign.denied There is a good article on properties if you are not fluent with…

both of those articles are referring to JSW NG project not JSD NG projects. In JSW there are Issue Types in JSD there are Request Types. Confusing? Yep!

Hi @Chris Knowlton , I really don't use NG JSD (yet) but as I understand it the two have been combined. There is not Issuetype.

what do you currently see when you log in? if you see "Your work" page you should be able to click ellipses and change to dashboards

Try looking here... jira settings > System > Audit logs

maybe permissions have changed and revoked your ability to do so? Do you no longer have the ellipses in the top right corner when viewing a specific queue?

have you given the JSW user Browse permissions for the JSD project?

you should edit the workflow and add a Condition on each Transition where you want to restrict the ability to transition an issue. The condition to use is - User in Group. There are other Conditions you can consider but that is what I would recommend. You will need to create the special permissions group prior of course.

In your import CSV you must include the issue ID. I recommend you search the Community using the above search bar for “update issues CSV import” or similar text to find more details. 

last column

You can certainly combine two filters into one and use this new combined filter. e.g. Filter in (filter1, filter2)

So I checked my test NG project and it is there. Here is an image

Something isn’t adding up here. Are you absolutely sure that this user has Browse permission in the JSD project? Can the user see the project in the projects page? I assume both JSD and JSW are on the same instance. without having access and looking at you config it will be difficult for me to troubleshoot. 

Hi Vincent, this seems more like a discussion than actual question. With that said what shows on the board depends on how much data you’re trying to display and the available browser window space. What is displayed is almost entirely controlled by the size of your monitor. You can also use browser zoom capabilities and…

I haven’t played with this in a long time but here is something to try. There are 2 (3 if you are an admin) column configurations: My Defaults, Filter, System. there is an article on this here - working-with-search-results I am wondering if you use the “Filter” config and save the filter if then the person you shared with…

What form do you want this in? you can create a filter which will return a list of all issue. Something like this - project in (a,b,c) and resolution is empty you can then save the filter and associate it to a dashboard gadget if you wish to illustrate graphically, say in a pie chart.

Edit the workflow and add a Validator to the Create transition, you will want to include the field in the creat screen.

You can create multiple sprints in the Backlog view. However, if you wish to have more than one active sprint at a time you need to enable Parallel sprints under Jira settings.