Jack Brickey Expert

So a bit confused. It sounds like you are saying that you had to create an Atlassian account because your old account that was associated w/ a paid instance isn't working. Are you the technical contact or billing contact for your instance? You will need to be in order to contact Atlassian Support. You should not be…

So you must be on the free version. Are you the administrator? We will need to make sure that the administrator is asking the questions here in the community so that they can properly assess the configuration for potential issues. where do do you see the error message? Is it at the point you’re trying to login or is it…

You should reach out to Atlassian Support - https://support.atlassian.com/contact/#/ 

Check the Permissions to ensure the team has the permission to create, etc. then you should see this...

How are you trying to add attachments? In the issue detail view you can drag and drop or click the paper clip. 

Hi @Mala Patel , this forum is for answering questions. As users we don’t have the ability to drive enhancements. I suggest you use the Feedback link in Jira or reach out to Atlassian Support directly.

Hi @Ingo Dettmar , welcome to the Community. I just did a quick check and I certainly see the action (see below). Be sure you are using “Project Automation” and not “Automation”. Yes it is confusing, it is an artifact of Attlassian’s purchase of Codebarrel the developer of automation for Jira after having there own built…

Hi @Sekhar k ! The Community is a help forum for Atlassian products as well as Marketplace products. If you have a question about JSD you can simply ask and users will do all they can to guide you.

Oh yes of course my bad. 😂 I’m sure there are no restrictions for commercial use. Nonetheless, I will reach out to my Atlassian colleagues to see if they can respond here.

I suspect that your board’s filter has order by rank or similar that takes precedence. Go to board settings > General and inspect the filter.

yep. free to use as you see fit. Disclaimer: I do not work for Atlassian and I have not read the licensing. If you are looking for an official answer please contact Atlassian Support.

Hi Marc, only need to license the 10. However, only the 10 can access w/in the application itself. The 300 are Customers and access via the Portal.

Hi @mleben , that question might be better suited for Atlassian Support possibly. I don't think you will see an Atlassian Team member respond to this in this forum but I could be wrong.

Roy, FYI... a project admin is designated as an administrator under project > project settings > people

What exactly are your "separation" requirements? That is, do you just want to be able to easily distinguish between them, create separate filtered list, etc. Or, do you need to restrict access for example. Here is what I would suggest given data at hand.... I would not create different projects unless you feel the teams…

If a customer is the reporter of an issue or a request participant of the issue then they will receive notifications. Of course this depends on how you have set up customer notifications within the project. Are you looking for something different?

Hi @Hugo Doyle , welcome to the Community. Thanks for posting this as I had seen this on one of project as well and I have been meaning to investigate. It just hasn’t been a priority as for that project and many other business projects I have created a Classic Kanban. In any event I suspect the cause is explained in this…

I don’t work for Atlassian so can’t and won’t speak for them. However I personally prefer it be there and see it as quite common in systems like this. Certainly I appreciate that my preferences are not representative of others views. 🙂

You can use the Post Function to set the default. Copy from reporter. Will that work?

AFAIK you cannot. It is there to be literal so replies are placed appropriately so the can be processed as a comment appropriately.

The process I follow if I am using time tracking and sub-tasks is to only track on the sub-tasks. In your temp-down approach I would suggest the following: * estimate the task (4h) * work with the team to scope the sub-tasks * remove the scope from task. If you want to retain for posterity sake consider a custom field,…

So you can look at sprint by sprint and assess this by looking at the Sprint Report. Where does this fall short for you exactly?

So let me ask the obvious. Has there been any updates recently that would get recorded in activity stream? What happens if you update an issue or page? I’m running out of ideas here. 

now that Automation for Jira is built in you can use that to accomplish your goal.

you just need to create a filter for the 65 issues and use the bulk update > transition action. in cloud you can access here...

you can either start over (often cleaner) or you can see this article - migrate-between-next-gen-and-classic-projects 

what type of project did you create? Next Gen or Classic and if Classic was it a software or business project? When you create a business project you will get a default non-configurable board. If you have a Classic Kanban board you should have ellipses in the top right-hand corner. Click that and go to board settings then…

you can use the Issue Statistic gadget that would be nice for this. However, while you can choose "Creator" you cannot choose "Organization" which is unfortunate.

my URL will not be your URL. you may be on server while i'm on cloud. but if you are on cloud see below. Note you need to be a project admin to access this

again, not without coding/scripting. you need something that will run on some schedule, perform the query for last logged in date and then process and send an email.