Jack Brickey Expert

you indicated you contacted Atlassian Support. when you do so you get an email notification w/ a link to the issue. If you click that link it will take you to the ticket. Or you could simply reply to the email and the comment would go into the ticket.

what do you mean by "contents". Comments, attachments, fields...? I have not actually done this myself but there is an article about it here - migrate-between-next-gen-and-classic-projects 

have you pinged them again in the open ticket? that is your only recourse I think as the Community is primarily supported by users.

suppose so. there may be a shortcut but haven't found it in the very brief poking around i did. you may want to click on your avatar and "Navigation feedback". i know they are keen on receiving feedback in the early rollout days

Hi Ryan, change your condition block to the If/else condition...

you need to edit the filter that defines board 2 such that the new issues appear in the backlog. If the issues in board 1 backlog consist of issues in say the "To Do" status then make sure board 2 has "To Do" mapped to backlog.

Correct the "Board" page is not a main menu item. If you star a board you will find it under Your work, starred tab...

Hi Paul, i have not yet engaged on the new navigation. However, my understanding is that each menu item would illustrate starred item in their drop down. Is this not what you are experienced? I just performed a quick test by starring a filter and then clicking on the filter drop down and it worked.

Hi Sean, welcome to the Community. Sub-tasks do not have Epic Links. They belong to a Story that has an Epic Link.

Hi Christian, welcome to the Community. I would start by inspecting the filter that defines the board and see if there is a smoking gun there that might explain why the issue are not being displayed. Be sure to check the Sub-filter for the board as well. All of this should be under the General page under board settings. I…

Please share an example of where this is the case. What type of project is this? I just verified if I log in as another user I can search the boards page and click on ellipses and I cannot delete. If this is repeatable, and I cannot explain then it would be time to have Atlassian Support log into your instance and look at…

editorial: don't delete issues...bad practice that said.... You need Delete permissions to delete issues. Project settings > permissions > Delete issues

So it appears that you have created a custom field "Multiple Assignees". What type of field is this? I suspect it is a multi-select and not a user-picker in which case currentuser() will not work. If so then you would need o personalize this away from currentuser()... watcher = currentUser() AND (Assignee != currentUser()…

The only person that can delete a board is the owner (creator) or admin. Are you seeing a different behavior?

yep at least there is that. :-)

So I did a bit of digging on this and provided some links to docs below that you might find useful. However, the bottom line is best captured by this snippet from the first doc link. Editorial: This is most unfortunate and IMO, and leaves me disappointed. :-( In Practice: This means those that configure automations must be…

Hi Sucithra, there is no Portal in Jira Software on JSD. The Portal in JSD is for the Customers whereas the application UI is for the Agents and those licensed to have access. Maybe you are referring to the applications itself? Indeed it looks very similar as they are both based on Core base code. I'm not sure that I could…

Hi Andy, I’m actually a bit surprised here and need to do some testing to validate what you are seeing. Did you read this somewhere or just observe it? Historically I was using A4J lite and this was certainly not the case I believe otherwise I would have exhausted my 300 monthly limit every month which was not the case.…

Hi Christian, deleting issues is almost always a bad idea since once gone it is gone. If you subscribe to this philosophy then adding automation Takes the bad idea to a whole new level....giving a robot a gun. 😉 all that warning aside, given you are on Cloud you do have Project Automation. I would suggest you start there…

Hi @Sylwia Urbanek , welcome to the Community. Where are you attempting to delete that status? Statuses are global in that they can be applied to all projects. If you wish to truly delete the status then you do so here - Jira settings > Issues > Statuses. Now you will need to have system admin permissions and you need to…

I don’t think this is an issue to solve in Jira. This seems to be an issue with building a team based upon trust and focus on common goals. Taking this approach results in all members of the team working together which yields the best results. If this is wide spread then it’s time for some team building. If it is one or…

Cool! Glad it worked out.

Seems odd on the surface. You mention a “To Do” Issue. Is that an Issuetype? To Do is typically a status so a bit confusing. What other issuetypes do you have? What is uniques about them? Different workflows?

Hi @thariea_whisker there is no image. There could be any number of reasons, e.g. the way you have your filter for goals might exclude some or maybe you created the SLA after some issues were already complete. SLAs are not applied to historical issues.

that feature does not exist in Trello

@Nate Vasquez, your question is really a new question given you are on NG project and is different from the original post. That said, i just had success w/ this for my test NG project ... project = Next-gen and Sprint is EMPTY and issuetype !=epic and status != done

I have been using it in my instance for about a week now. I have converted 3 pages and so far so good. Definitely some formatting changed in some instances but not a big deal in my case so far.

Hi Lee, this sounds like something for Atlassian Support . Especially if it is all users and multiple browsers.

Hi @Sujaira I would direct you here - https://www.atlassian.com/trust 

those are not Jira default fields. I suspect they are custom fields that your admin created. Reach out to them to clarification.