Jack Brickey Expert

You should turn on the basics, e.g. issue created, issue resolved and of course public comments.

Hi Liz, welcome to the Community. Do you mean to say you wish to create a board that will show all issues assigned to a user regardless of project? If so try this filter for your board... assignee = currentuser() in rereading your post maybe the following would be more accurate? assignee in (a,b,c...) where a,b,c is the…

Jira 設定 > システム > ルック アンド フィールで、時刻/日付の形式を変更できます。

Ah I see you are speaking of the Resolved date. As Vikrant indicates this date is set When the resolution is set. You cannot backdate the Issues when setting the resolution. Now, maybe you could force the date by using Import via CSV but that is a bit involved and unsure if it would work.

So first run a query for assignee and reporter of each remembering the order (123). Move all issues assigned to the two unwanted to the one that is to remain. Do the same for any reporter and watched issues. Assuming you are a sys admin go to settings > users find and delete the unwanted two users. If you get any error let…

Hi James welcome to the community. It appears that your WF is in draft. Please try publishing and recheck.

@_Uday Kiran, you mention the "Resolved" field. That is not a default field. I'm wondering if you mean Resolution field or maybe you have a custom field called "Resolved"? If so what is the purpose (different from Resolution)? Regardless you can also set it w/ a PF as @Vikrant Yadav states.

Have you inspected the issues in your sprint? Do they each have an original estimate? Are you using SP or Time Estimation? If you are using Classic project is your board configured for estimation?

sorry, try again.... The rule would trigger based by comparing the create date against the Support Expiration date. If there is not expiration date then it would be assumed that there isn't an expiration. The expiration date would need to be set by someone or something. You might be able to use a condition based upon…

Hi Rob, there are similar threads where I discussed customers purchasing hours of support. I think for this case I might try to achieve your goal using automation (not OOTB) so that when an issue is created it will transition it automatically to a status of say "Support Expired". You would need a custom date field "Support…

See if this article helps - importing-data-from-trello 

can you share the filters for each board? I have to wonder if there is project overlap. and you don't have parallel sprints enables.

and change permissions for Delete. No one except Admin should have this permission IMO.

yep....and here is the bug to vote/watch... JRACLOUD-72180 and given it is NG and severity is major I expect we will see a fix sometime in 2020.

Hi Filip, welcome to the Community. Yes indeed you can define this within the Goals section of the SLA. You simply construct the appropriate JQL query to meet your needs. It might look something like this... goal 1 - myproject = xxx goal 2 - myproject = yyy

Hi Steve, welcome to the Community. The “~” operator does not work for reporter. It is intended for text fields. Do you use Organizations feature where all customers in an org are in same domain?

The active sprint shows in the backlog (which I’m not particularly a fan of but it doesn’t really bug me that much). This includes the Done Issues. Once the active sprint is Completed the Done Issues are removed. To the best of my knowledge this cannot be changed.

That is odd for sure. It works for me. Can you try different statuses and/or projects?

Hi Ralph, welcome to the Community. You can’t do this directly from the queue. However, you can recreate the queue as a saved filter and export to CSV. You can also add the Jira plugin to excel and run this query directly from excel. BTW, you can view the queue’s Guerrero logic by editing the queue.…

You can’t find issues commented by a user OOTB. I have seen folks use “...issueFunction in commented('by xxxx')” with Scriptrunner. 

Separate. You would do the comment first and then use the “Transition” action for bulk update.

Are you on a Next-gen project? I’m thinking the dependency piece makes me think this is Roadmap related. Otherwise maybe you have a recent addon? Also Premium has advanced roadmaps which would make sense but you are showing Standard plan.

You can use bulk update... * Search for all of the issue by creatIng a query In advanced search * click on the ellipses in the top right and select bulk update * select all or desired issues and next * select Edit * add comment and be sure to choose respond to customer * submit

Yes you need to use Advanced search but you should have access. When in basic do you see the Advanced link just to the right?

For sure with those two you can make it happen.

I found this one but I have no experience with it. There are almost 2k users but only 2 stars. Barcharts-for-jira 

Actually I’m unsure what happens but expect that any attempt to attach a file would fail. Whether you get a meaningful error message or not is the question. Are you approaching the limit? Can you test? You should be able to delete attachments to regain space but that is going to be a bit tedious. You might consider using…

This isn’t possible OOTB. I use the excel Jira plugin for stacked bars (free) or you can consider one of the many addons in the Marketplace.

Not OOTB. If you were on Cloud I would suggest trying to form an Automation rule that sets a field based on creation time then use that field to find all issues with the value set to equate to the time period.

You might start with this article - configuring-issue-level-security you are mentioning Customers here so I wanted to check if you were talking about Jira Service Desk or Jira.