Jack Brickey Expert

Hi Parvy, welcome to the Community. Sure you can accomplish these goals. When you add a label to an Epic the children will not inherit those labels unless you have some automation setup to cause that to occur. If you want to bulk add these labels to several epics simply create a search for them under Advanced search…

Hi @Stephanie Egberts , welcome to the Community. Please check the order of your priorities here - jira settings (cog in upper right) > Issues > Priorities. 

This appears to be a browser interop issue. Can you check a different browser? If it works there try clearing the cache and restarting you current browser and retry. If you and others in your team are seeing this on multiple browsers then contact Atlassian support.

JSD currently only support Comfluence. I have not scoured the Marketplace to see if there is any addon but I’m not aware of any.

Hi Andrea, mostly yes. First let me note that your first requirement seems to have stopped short. I recommend that you leverage one or more filters and set up a subscription for each. Here is an article on this - Save-your-search-as-a-filte so if you want a weekly report for all issue closed during the week I would set up…

Hi Nicole, I wonder if it is a permission issue. However, the error message seems misaligned with that thought. In any event, here are some next steps/thought. * have any issue been created in the project by anyone? Go to advanced search and choose the project in your search to investigate. If there are issues see who…

that link seemed to not work for me. Try this link and be sure to log in. JRASERVER-43369 

Hi Akshay, welcome to the Community. If you want to see only sub-tasks... for the whole project your JQL would look something like this... project = abc and type = "sub-task" associated w/ a specific story.... project = abc and type = sub-task and parent = abc-123 now you mention Dashboard so if not already clear you just…

Hi Sachin, I love Indian food and your Dal looks amazing. Nice and spicy the way I like it. You need to bring it to our next ACE in RTP once we start having face-to-face events again. ;-)

I adore Hatch green chilies. I spent 18 years in Austin and loved late Aug-mid Sept when Central Market and other were roasting fresh Hatches outside. The smell in the air was addictive! I would stock my freezer full each year. I used the charred hotties to infuse my tequila for Jack's now famous Hatch margaritas. OK now…

sorry Jira Software = JSW. looking at your response to Rudy above it is a bit difficult to follow but focusing on the "Internal comment" and the "Intern" I am wondering if "intern" is associated w/ some addon. I have never seen this in my instance.

Hi Sean, sure I could see where it would be useful. I did a quick search for suggestions on JAC and found this issue but there are others too so you might wish to do a bit of searching and vote/watch any that align with your needs. JSWCLOUD-8181 

See if this article help you out - two-step-verification 

so i'm on cloud and i just check my portal/approvals and found that I can select show/hide details on an already approved issue. maybe this is different for server.

ah, this thread is about Cloud nonetheless you should be able to make it work. I know server folks have used automation in similar way. So what exactly are you seeing? Are you able to set up the rule but it fails or are you not able to create the necessary rule at all? Note that you will need to have permissions to the JSW…

Hi @J_H__Jiao , welcome to the Community. You will need some form of Automation for this. there are a lot of addons out there for automation and scripting and maybe you already have one? Examples: Scriptrunner, Automation for Jira, Power Scripts, etc. I personally use A4J primarily because it is easy and, for Cloud, it is…

if by remote you mean a link to an issue in another project, yes it does. I use it between my JSD project and JSW projects. Note, things have changed a bit since this post and Cloud users have two sources (combined into one in the future) of Automation: "Automation" (which this post was referencing) and Project Automation…

have you tried simply using currentuser() in the filter w/ subscription? project = abc and assignee = currentuser() and statuscategory != done according to this article for cloud I find the following: Be aware that the emailed filter results will be specific to each recipient. For example, if the filter uses the…

Can you verify the user does not have a JSW license and set as a project collaborator - browse permissions. If the comment is shown on the portal it is not internal.

Hi @d_driessen , welcome to the Community. Customers do not have access to the application view where People is displayed. They only have access to the Portal. To prevent cross-customer awareness use Organizations.

What about a solution that simply directs the user to a dashboard or filter? Sort of a reminder email that says “hey check your open issues”. You could use automation to send an email weekly to all users and include a link to the dashboard or filter. The dashboard or filter would use currentuser ().

You would need to leverage the Description field to capture any important info as you can’t add custom fields to the view. You could achieve this thru some automation where a comment could be added and copy custom fields into the comment.

You could set up an automation rule to do this. 

you can reach out to Atlassian support for assistance on this - https://support.atlassian.com/contact/#/ i believe they will do this on a limited frequency, e.g. once or maybe once a year. haven't done this myself.

if you have the necessary permission can you click on the cog (jira settings) and click on Billing link. You should be able to edit there. You can also open a support request - https://support.atlassian.com/contact/#/ 

You can use the API or consider an existing addon like Bob Swift's Jira-command-line-interface 

Hi Eli, can you elaborate one what view you are trying to resize. Regardless, I suspect you have correctly assessed as there is little (any?) table views that allow column resizing. This includes JQL results, Boards, etc.

most notification configuration is done at the project level under project settings > notifications. You can create a common notification scheme and use across all projects but that isn't common as different projects generally have different needs. Whether you have one scheme or multiple schemes you need to set the…

Hi Kevin, you need to remove these emails from the Customer list for the project. That is the only way OOTB. Now, you mention "from your domain". If you want to restrict creation of issues to users at the domain level please look at Project settings > Customer permissions and you will see the following.... allow only…

hi Debra, welcome to the Community. Do they have Browse permissions in the project? Project settings > permissions > browse...what roles are listed and more importantly is the user in one of the roles? Also, check that the link is accurate. See if they can find the board by clicking in the search box at the top and…