Jack Brickey Expert

What are you trying to connect exactly? If you mean you have a defined group and you wish to give that group certain permissions to a project the go to project settings > permissions and add the group to the desired actions.

Hi Jinlin, welcome to the Community. Let me first make it clear that I do not work for Atlassian. With that said, Atlassian does offer an annual subscription. You can find pricing calculator here - https://www.atlassian.com/software/jira/pricing# 

how are they trying to add comments. The customer should be able to comment on the issue if either they are the reporter or if they are a request participant on the issue. They can do this either via the portal or by replying to one of the email notifications. Can you explain further what you are experiencing.

It will also prevent the ability to share Dashboards.

This is done under Components view for any project. In Cloud this is accessible in the project sidebar. Once in the Components view click on the ellipses for the component in question.

Not to the application in the way your agents do. customers can access the portal only. So they can use that or email to open issues.

You can change the ability to share filters and dashboards under settings > system > global permissions

Hi @Silvina Ficarella Masi ツ , welcome to the Community. Yes, Customers are always free regardless of which version you are on or the number of customers.

* Click in the search bar * click on advanced search * enter filter in the search bar, e.g. project = my-NG * click Save as and save Filter * click in search bar and click on Boards at the bottom * click on Create board * choose Kanban * choose from saved filter * fill in info and choose you profile (very bottom of list)…

Yes you should be able to as I outlined above. 

You can easily create either or both a Dashboard or a Kanban board to capture multiple projects. * create and save a filter that captures all of the issues you want, e.g. project in (a, b, c) * go to Boards > Create board and select kanban from a saved filter. follow the prompts

I have seen a couple of other posts w/ the same error so I suspect there is an issue in certain cloud instances. I would suggest reporting to Atlassian Support.

i don't know right off, would need to play with it but tied up at the moment.

go to project > project settings > Project automation (toward bottom of settings in sidebar) NOT "Automation" (which is at the top).

Hi Jason, if you have an automation/scripting addon you could achieve this. For example, I use Automation for Jira which has the ability to schedule an automation. It would run daily and look for specific Done issues based upon some condition(s). then if found compare the resolved date to current date and if 365d out then…

agree. it can be quite arbitrary. For example I have adopted 'sub-task estimates' that range from 1-5 and then stories/tasks at 5, 10, 15, 20 and anything above 20 really should be an Epic. Just a personal perspective.

i use Time Reports for Jira Cloud. it works well and is fairly priced IMO. note: i am in no way associated w/ the addon and there are others that I'm sure would work just as well or better so research a bit.

Kevin, FWIW, Atlassian has delivered many improvements already in 2020. Of course that may still leave NG in the 'not yet useful' category for you. While it is a nice resource, I don't think the roadmap fully represents reality.

You are limited to what is available OOTB. Options: * addons - https://marketplace.atlassian.com/search?hosting=cloud&query=charts * Excel - use the Excel extension for Jira to automatically run a query and create the charts you seek * PowerBI or similar

explorer is all but dead at this point being EOLed.

This seems like a browser issue. Are you seeing on other browsers?

Hi Jillian, I suggest you use Project Automation for this. Here is a working example...

There is no way to revert. You will simply have to create a new custom field and use going forward. Previous issue will not contain any value in that field other than default if defined.

So why different statuses here - completed and resolved?

You should be able to. Depending on the details it might be a rather lengthy automation. it sounds like you want something like this... trigger - Issue created conditions: if/else block if RT = A and field 1 = xxx and field 2 = yyy then set priority to high else...

It should give you an option to download once the backup is complete.

Tim, I have confirmed that the second view is in fact newer version and took effect with all new instances created post 7/24/2020.

so something clearly is clearing the Assignee field after the fact. If you have a post function to set the Assignee on the transition you are in fact using then the clearing is happening after your PF executes overriding your action. would you mind sharing the post function view for any transition into Done (or whatever…

i would suggest submitting feedback via the link under you avatar. It is worth noting that just yesterday there was an issue w/ the banner popping up at all but that has been addressed. Are you seeing it disappearing more quickly than before by chance?

This seems familiar. I reported this back in February - JSDCLOUD-5137 . It was fixed in Cloud but i don't see a server bug linked here. You might wish to report to Atlassian Support.