Jack Brickey Expert

Hi Rob, go to Project settings > access and change access. 

I’m mobile at the moment but it appears to me that you have 5 users active which is the limit. 

Hi Ali, you can creat a filter and use it in your pie chart gadget. for example... epic link = my-epic123 adjust the filter to meet your needs. You will need to save and share the filter as well as the board if you wish others to see. 

Yes it does unless you disable. This is configured under project settings > customer notifications. 

Can you check the main user management screen? i’m interested in the total number of users you have in the status of all users. 

p.s. just as a bit of an intro to Community process, you should reserve clicking "Accept answer" until someone gives you the answer that addresses your question as completely as possible. Once accepted it help future searchers (or that is the intention).

thanks I was really looking for previous screen but that is fine. Are you able to toggle Jira SW back on in this screen? Assume that is the app you wish them to have access to. Or Click on the ellipses in the upper right - what options?

If I understand your question, you would set the Goals such that "UAT" (or whatever value in the custom field denotes such) is ignored. For example, you might set your goals something like this.... priority = Highest and custom-field = production --> 2h priority = High and custom-field = production --> 4h priority = Medium…

I suspect you are hitting a known issue of mixing Classic and NG on the same board. As a test pull our the NG or Classic projects from your filter and see what you experience.

can you provide the full automation so we can better assess? Also, what are the details underlying the "non execute" and compare that to the "success" assuming it is the same rule.

Hi Madeleine, welcome to the Community. Can you provide a screenshot of what you see when you go to the admin > User management screen and locate the user?

and if you click on Show details what does it show? Why do you think they are disabled?

Hi Albertina, welcome to the Community. Please try the following: * click on the cog to get to the admin dropdown * select User management * search for the user in question and be sure "All users" or "no site access" is included * click Grant access

no plugin is required. You have Automation under project settings. Here is a link to get you to docs - what-are-automation-rules 

my guess is that the support site you are working with to publish this book (amazon kdp) may be using Jira Service Desk as the back end for their support and the page had a link to the Community or Atlassian maybe. In any event the Community here will not be able to assist you with this. Too I might suggest not exposing…

On possible idea/solution: * Create a unique issuetype, say client-contract * When you start a new client contract period create this issue and include the expiration date in either the Due Date or create a custom date field (but DD is fine) * Create an automation that runs daily and inspect the due date on all open…

you should be able to accomplish this via Automation. The details and success will depend on your specific details. Something like this.... Trigger: Issue Transitions Condition 1: issue has links Condition 2: something to ensure that you don't transition the linked issues when undesirable Action: transition the linked…

Hi Venkat, so unfortunately this is not possible. Automations are counted based up a trigger not on the conditions. :-( This means if you have the Issue Transitioned as the trigger for global then EVERY transition will count as an executed automation. Options: * consider a different trigger - likely won't fit your needs? *…

Hi Dana, are all of the project Classic or some Next-gen? Is this Kanban or scrum? Are there any quick filters that might be influencing the results? There are some know issue of multi-project boards that mix classic and next-gen, e.g. JSWCLOUD-17987 

You can’t change it yourself it requires Atlassian Support but since you are on Free you do not get that support. So your only option would be to create a new free instance or live with what you have or upgrade to standard.

You cannot do that. You can add it under your profile and then add a link in the sidebar of the JSD project using the “add item+}”.

Don’t need to use Lite as the full version is now integrated with Cloud OOTB. In fact A4J/lite isn’t available in marketplace for cloud.

Use of quote for custom field is optional if the field is a single word but required if multiple words.

Project = xxx and custom1 is not empty and custom2 is not empty And custom3 is not empty...

options to consider: * You can see the original key in the History tab but you cannot us JQL to find it. * You can use an addon like scriptrunner to find it. * You could also write your own listener and using that you could store the old key in a custom field which would be searchable.

Correct. It is only functional in Premium even though you might see Archive listed.

You would simply need to invite them to your instance making them a user. Or you could send static screen captures as needed. 

Have you checked w/ the specific IM app? I know that Teams and Slack provide integrations. Is there a specific app you are looking to integrate?

Hi Jillian, I would suggest looking into two methods to see which might serve you best: * issue security * consider leveraging a specific issue type and having a unique workflow so that you can leverage the jira.permission.edit.group workflow property to each status

Hi Joel, welcome to the Community. OOTB there isn’t a JQL to achieve your goal. However, what about placing the component into the Subtask? This would allow the following to work... component = xxxx and type = sub-task if this won’t work consider an addon, e.g. Scripting that has JQL functions that could meet your needs.