Jack Brickey Expert

手動以外の添付ファイルの唯一のオプションは、Jiraバックアップを使用することです。 結果のファイルはxmlであり、実際にはJiraへのインポートに使用することを目的としています。 1つのアイデアは、Jiraの新しい無料インスタンスを作成し、現在のインスタンスからバックアップして、バックアップを無料バージョンにインポートすることです。 無料版を維持しておくと、データを常に利用できるようになります。

i'm still confused by this. what this is appears to be showing is that you have sub-task under an epic w/o a parent story/task. The purple icon is generally the default for epic. can you confirm that is the case here. is "Jira inrichting" truly an epic? My epics always show in the sidebar not w/in the list. Is this a…

Hi Linn, welcome to the Community. What displays in a board for a Classic project is entirely driven by filters. Specifically, the main board filter (board settings > general), sub-filter if Kanban (board settings > general) and finally quick filters. In your case here I suspect that the main filters are overlapping in…

Hi Erik, maybe I’m not following your question. While you can certainly have sub-tasks within an epic the “direct parent association” is to the task not the epic. For example you might see... epic = ABC-123 Task = ABC-124 Sub-task = ABC-125 in the above ABC-124 has a parent of ABC-123 and ABC-125 Has a parent of ABC-124…

Hi Marilyn, welcome to the Community. So it seems you have moved the issues and epics to the new project and the non remaining piece is to have the issue not appearing in the old project. Correct? Regarding the sprint issue, you should look at the sprint field and be sure to remove the Old sprint value. Once that is clear…

No. The available associations are: epic > story or task Task or story > sub-task

ExcelのExcel（公式）拡張にはJiraクラウドを使用することをお勧めします。 これを使用して、Jiraインスタンスからデータをインポートできます。

The best manner of doing this OOTB is by using subtasks.

Hi Bee 🐝, you can use the view in navigator link within the report and from their export the results.

....or @Ivan Lima please jump in with an image!

Now, assuming I am correct (Nic?) I’m going to nominate @Laura since I have already posted.

Well that hint did the trick! Wellingborough, England at 37 Sheep St. I think I got a full mani-pedi done there once. 😉

there isn't a count of tickets by client (user). however, consider using a gadget, e.g. the 2-dimensional gadget and set the user to the Y and maybe status to the X. Obviously, this won't ignore the clients that have only created one issue. or use the excel Jira export extension (or export feature) and leverage Excel to…

the only way (OOTB) to know the date when a transition occurred is to view the History or Transition tab in the view issue. You cannot construct a JQL that will return the date as a column in the resulting list.

did you open a support request with Atlassian Support?

this is not currently possible. you might wish to vote/watch this suggestion - JRACLOUD-6207 

So you want to capture/view date of transition. Not a straight solution for this unfortunately. You might find this older post informative How-to-write-a-JQL-to-show-date-when-issue-status-CHANGED-FROM 

There is a tick-box that you need to check so that a rule can be triggered by another rule. Can you verify that is indeed checked?

I think you want the resolutiondate 

Not in a single chart. I recommend the Created vs Resolved and the average age charts. 

To tell you the truth I’m at a loss here. I would suggest opening a support ticket with Atlassian support. If you do so, and find an answer please post back here with the findings. 

I would recommend checking out the documentation. Here is an article for Classic project's custom fields - add-a-new-custom-field-to-a-project .

does the history show where the field was cleared? Any possibility of Automation stepping on the data here?

I don't work for Atlassian. I'm just a user like yourself. You might wish to click the feedback link and let them know.

yes I think this is an issue. if your client is both an approver and a requestor and you allow them to pick from the available approvers then their name is in the list too. You might be able to use Automation to test for self-approved and transition back to the approval status and issue comment saying "no no no...you can't…

If you were on Jira Cloud Premium you could use Archive. On Standard you can do the following: create a new Permission scheme that does not give anyone (other than admins maybe) any browse access. Associate the new scheme to the project and also use "Archived" as a Project category just so you can filter by archived…

since you can access the screen to add an org I believe you have the necessary permissions. Can you check w/ your colleague to see if they are able to add? If they cannot then I would reach out to Atlassian Support Now I want to be clear here that when you click in org field and enter some org name do you see "create new"…

Hi @Marie-Claude Ganache , welcome to the Community. Interestingly enough, I saw another post about someone having an issue w/ adding an organization today but that might just be a coincident. Have you been able to add orgs in the past? Have you reattempted and/or tried a different browser? Maybe log out and back in?

I need more info here. I suspect that you are trying to reference a custom field maybe and that field has (had) and ID of 10024 but can't be sure. Please share what you are/were doing when this error appeared.

Hi Vikram, welcome to the Community. There isn't a way to do this as stated. However, you could certainly create a separate field used to capture the relationship.