Jack Brickey Expert

It means just what it says. With Lite you have a limit per month (300 I think). 

You can reach out to Atlassian Support for this. 

Sorry, can’t say why that would be. I have not heard of this being an issue with anyone else and I haven’t attempted myself of late. I would espect you would receive an email once instance was live. I might suggest looking in Junk folder and also have another person attempt.

So there is no way to do this. Well actually there is, you need to have a single workflow. Of course that isn’t what you want so then my original sentence remains the right answer. Also, note that a post function does not apply to a Status but rather to a transition to a status. For this to work Jira would need to support…

Sorry. I misread your post. No idea when they will declare it non-beta. Heck Google is still in beta. 😂

Have you reported to Atlassian Support?

I’m not following your question. Please explain further.

https://support.atlassian.com/contact/#/ note the billing contact would have received an email.

It already is. Go to your board and board settings and you should see it listed in the options at the bottom of the list.

You accomplish this via a different Calendar. You define an after hours calendar and specify a different sla.

Hi Paul, welcome to the Community. One thing I want to first mention, but you may already be well aware. I see you are on Free version but you plan to have more users than the Free allows so a move to Standard or Premium would be required at some point. now as far as how to set it up there isn’t much advise I can offer…

So are you trying to setup a free version of Jira cloud. If so you should simply be able to click the “Get it free” link on this page - https://www.atlassian.com/software/jira 

So if you go to Apps > Managed apps, you don’t see the app listed? Make sure you select “all apps” in the drop down. If not contact Atlassian Support. 

that is really weird. and all you are doing is clicking on the switch to JQL? I did a quick test and am not seeing this. I noted another post that was about a filter seemingly arbitrarily changing but unsure it is related. I would recommend opening a support ticket and if you find solution please update us here.

can you share the basic and advanced screenshots?

duplicate post

I'm not following. what field are you changing that requires you to scroll all the way down? Most fields save when you hit the enter key. I may be missing your point as I see you reference workflow which really only comes into play when transitioning the issue which is at the top.

There isn’t a formula for this as there are so many variables. I would be very surprised if you were to run out of space and even if you did years from now you could move to standard and get additional storage. Attachments are Really the only storage hog.

You can’t create a specifically formatted field that would be #####-####. You could have a text field but not ideal. You could create a cascading field with the first 5 digits in the primary field and the last 4 in the secondary but this requires you to record all options (yikes). You might look at using an addon like…

So first you need to create a custom field. I assume you don’t need help with that but correct me if I am wrong. Then the automation would be something like this... trigger = issue created conditions = whatever makes sense for your situation. If you want the value set on every issue then simply leave conditions off. action…

So actually what you are seeing is simply an export from Jira to Excel. There is no cost for this but does assume you have Excel.

So you could * use a quick filter to hide them * Create swimlanes by status and collapse the done swimlane (sort of odd but...) I guess the question I have is what is driving this as that might influence my input. For example you have a lot of done issue and it is resulting in lots of scrolling then I might use queries for…

Sorry... TBH = to be honest, SW = software As an aside, I might recommend this JQL to simplify things... project in (a,b,c) and statuscategory = done and .... the key point is in bold. If you want all projects then just leave the project piece off altogether.

You know I’m not sure the filter is actually changing TBH. If you compare the results of the two are they the same? If you look at the JQL it may be they are functionally the same. For instance your first indicates “all” statuses and the second simply appears to list all statuses out. So it is likely the SW is simply…

Yes this is possible if the customer is submitting tickets via the Portal. They will select from a list of Request Types that you define. These RTs are associated with issuetype that is used within Jira to associate workflow and behaviors. There is a good bit of documentation on all of this and I would point you here as a…

I have never observed a filter changing on its own and see no way this would happen. I would suggest a test. Create a new filter independent of the other and save it yourself. Place a dated description in the description too. See if it sticks over 24hr. Also, suggest you switch to JQL and analyze. Use a different name for…

By default that is how Kanban works. However, there is a sub-filter that can be used to age the done issue off the board. You will find this under board settings > General all the way at the bottom. If you need ideas on the filter you might search the Community here as this is an often discussed topic.

Hi @Ethan V. , thanks for sharing. However, I don't see a reference to moving away from Classic projects. What I see is the plan to cease support for the old issue view in favor of the new issue view. Maybe I missed it??

yep. i ran into this with "workflows". lol

Hi Rob, i feel your pain. at times i have experienced search issues on the Atlassian site as well. I cannot say for your specific search what should be returned. Just wanted to confirm that at times the search is less than stellar. :-(