Jack Brickey Expert

Bernie, I found my way back to this article while testing out the Community Kudos features. I recall reading back in 2018 but it was great to refresh my understanding of Team Playbook. Solid article! Thanks for sharing.

TBH, I haven't been part of Stand-ups for some time now and I miss them. I think this 'everyone working remote' has thrown many of us askew. 2021 Resolution anyone?? 

One of the challenges for Jira admins is in the selling of ‘limitations’ within the software. This isn’t unique to Jira, as any App has design limitations. We must explain to new users coming on board that, to realize the benefits of new tools we may have to diverge slightly from our current processes. This is the case…

Forward: The following is not in anyway meant as bashing. Rather it is simply my thoughts and feedback as a longtime user and fan of Atlassian products and the uncertainty that I continue to feel around NG. I hope to create a new Discussion in the Community where we all can have a constructive place to share thoughts.…

Thanks to all for chiming in and clarifying it as associated with gadget. @Vinay Sharma I will report to Atlassian given you are on free version. 

OOTB that is not possible. You might check the Marketplace for possible solutions. 

I definitely would check automations closely and rule out ahead of contacting support. Be sure to check project and Global rules. 

If you do swim lanes by epic that I think that’s exactly what you will get. Basically the epic will be a header for the swim lane and that’s it. All stories will be within the swim lane associated with that specific epic. Any issues that are not associated with an epic will be at the bottom under issues are not associated…

That is one aspect. I would contend if I see more issues opened and more issues resolved this week than last week one could conclude the team was busier. However that isn’t necessarily true. Maybe a better measure would be hours logged on issues but then again it is dependent upon the users accurately entering info. Again…

I would not use Automation for this. Rather, I would use a post function to clear the field. The reason I specifically suggest this is that you should already be clearing the Resolution field when reopening using post functions. If not, do that too. :-)

have you considered the Created vs. Resolved gadget on dashboard? Now, the best option depends on how you define workload week to week.

i don't know why it would only apply to you.. example... statuscategory != done Maybe i don't understand your precise goal here. can you restate?

What do you mean "nothing happen"? I'm confident it will all work. just got to get the JQL nailed to meet exact needs. set up some test issue on the boundaries and see if you can nail it down.

so you click on the ... and no pop up? can you try a different browser? I am seeing ok.

your logic here is wrong for orange and red at least if I understand what you want. first "startofday()" is midnight of the current day not say 8am, just an fyi. second you are using "-" in your queries which is looking back not foward. so <= startofday("-2d"), considering today is Monday 12/14 means if the issue was due…

Yes I saw the image but it doesn't help me. I don't use Edge and cannot (Mac). Did you try a different browser, e.g. FF, Chrome? Just curious if it occurs elsewhere. Also, your image is a bit cropped. Could you provide a full screenshot? Just trying to understand what that circle represents. Seems like an avatar or…

not seeing this at all. have you tried a different browser? or cleared cache?

as an example use color by queries... statusCategory != done and duedate <= startofday("+3d") I threw in the statusCategory assuming you don't care about Done issues. Might use gray/black for done issues

you could set the card color on a kanban/scrum board but that is the limit. You will find this under Board settings > card color. it presents a edge band color only.

Hi Bruce, this isn't currently possible. I believe there is an open existing suggesting for this.

that gets messy. For sure there are limitations w/ Excel and I don't know of a one-size-fits-all solution. You would have to manually manipulate the data. If this is an ongoing and important need consider an addon like what @Gökçe Gürsel {Appfire} suggested or check on the Marketplace.

@susmita yaam , sorry I don't understand your last response. Do you need further assistance or have you resolved your issue. If resolved please share the resolution.

NMI

On Cloud you have the Widget option - embed-a-widget-onto-a-web-page outside of that consider cracking open the API and use to develop you own integrated solution. 

OOTB you would need to recalculate that in Excel, Sheets, Numbers. 

I am still able to access the +New category but given we are talking cloud it is reasonable to expect that we are on different builds. I do see that they are rolling out improvements to allow multiple spaces and better organize KBs so that is good. You might ping Atlassian Support if this persists. 

There is a lot of discussions in the Community around this and I would recommend you search/read for more details. Basically, Jira is designed to have a single assignee primarily for accountability. However, there are options. For example, you could create a ‘group’ user in Jira that represents multiple users or rather…

* Click on the cog to get to the admin selections * choose User management * in the user section deactivate unneeded users (suggest not deleting just deactivate)

* yes. You could use automation for that. I would set up a Time to First Response SLA and when the SLA breached I would assign to another agent. At least that is one way. * queues don’t need to have anything to do with assignment if you don’t wish. Queues can be defined by any query, e.g unassigned, labels, components,…

You must share the modified workflow with all projects and issuetypes. Unsure if that is indeed what you would want. Otherwise modify each workflow as needed.