Jack Brickey Expert

Hi @Jim Ruby , these appear foreign to me in native JSM. I wonder if this is related to some addon app? Where are you seeing these messages?

Two boards is the path I have chosen in the past when face with similar scenario.

But that won't show the exact time of breach. 🤔

Hi @swapna baswa , you should modify the group in the sandbox to remove the unwanted.

No it is not always. Scenarios where I have done so: * To demonstrate the process for a client * Remove test issues as requested by client

I guess I still don't quite follow why simply using the SLA as a column in your queue would not suffice or how that would be any different if using a custom field. In any event, as stated, previously, I don't see how this would be possible to achieve.

Hi @Lianne Geerlings , can you provide a link to the app you are using? I cannot find it by the nam you provided.

Hi @Igor Titov , you need to be sure to select the checkbox in rule B details to allow the rule to be triggered by another automation rule.

You would need to check out the Marketplace for possible solutions as there is not a native means of achieving this. Many apps provide free trials. Of course you could consider copying and pasting but that will be time consuming.

Hi @Ghulam Sarwar , OE is part of time tracking and there is not a permission specifically for this. You can remove the field from the screen but that would remove for all which I am sure is not your goal. 

You could create a date field and set up an automation rule that triggers on breach and updates the breach date field with current date/time.

Hi @Dominik Kaźmierski , welcome to the Community. I am confused by your request. Why would you want to take a snapshot of the current SLA to display in queue. In any event I do not believe it will be possible to do this. Can you explain your use case?

I see, no that is not possible. It seems the Form is in a JSM project and Jira software does not support this feature today.

Dynamic form? Wait is this an actual attachment or is this JSM or JWM "Forms"?

Thanks. Are you sure the trigger issue has an attachment? What does the audit log show?

Hi @neil.waterhouse , welcome to the community. This would mean that you are a project admin in the first project, but not in other projects.

Hi @scherdin , are you copying an attachment from one issue to another? Are you copying from the trigger issue? Can you share the Edit issue fields configuration?

Hi @Colleen Gotling you might look at this work around - set-up-jsm-mail-handler-to-only-allow-comment-on-existing-issues-but-prevent-creating-new-issues-from-emails 

Hi @Prabhat Kumar Sharma , welcome to the community. Instead of clicking on the link in the email, Could you try to copy the link in your email and paste it into a different browser?

Hi @sreenivasulu gundagula , welcome to the community. Unfortunately I do not understand your inquiry here. The time zone default is based on a system setting for your site. With that said, can you explain a little bit more about what you're used cases and what you're trying to achieve?

Hi @Darshan Hiranandani , this is not possible natively in Jira. You might check the Marketplace for options. Vendors might jump in here to offer solutions.

Hi @Modest bob , there isn't any way we can determine you admin unfortunately. I suggest you go to that site and try to connect via the one of the available options.

😂 google's own browser doesn't work with Sheets. glad you found a solution for now.

i would refer you to this site in case you have not yet seen https://developer.atlassian.com/cloud/ this is also a good resource partners group 

Hi @Maayan Cohen , this would be a Sheets issue not JSM which I suspect is obvious. What browser are you using?Have you tried another? Can you check with a colleague to see if they are experiencing?

No notifications would be sent to your users. If you don't wish to enable for your users consider testing in your sandbox. If you haven't yet created please see this article - create-a-sandbox 

@Leif Sørensen , my only point was that we have a means of creating issues in the backlog and if we want to churn the sprint, which should be an exception condition, then simply drag and drop onto the active sprint list.

Hi @rtamam , I do not understand your question. Could you restate your goal here?

Hi @francis , you can certainly assign round-robin with JSM but I don't believe that is available in Jira. Assuming you are using JSM I would approach as follows. * trigger - issue created * condition - if/else for each time slot * action inside each if/else Assign using round robin based on a "time zone support group"

Hi @Lisa New , here is something to get you started.