Jack Brickey Expert

You will likely find the issues that have the org show are shared with the org and the others are not,

well that would tell me that your board's filter is excluding them. can you please share the filter details under Board settings > general?

so in the images I see RAP and RR projects. what am i missing?

please share your filter and column settings. do you have all necessary statuses mapped? Do you have any quick filters that might be interfering?

understood but you need to check what I conveyed. look at your board filter (board settings > general). also check to ensure there is actually a status mapped to the column (board settings > columns). Maybe the intended status for that column is hanging out on the right unmapped.

or look into an addon. maybe something exists. or maybe simply display the components on card could help.

you must be a site/system admin not just a Project admin. Please reach out to that individual about taking care of the users or giving you the necessary admin permissions.

Hi Parth, welcome to the Community! It is hard to say what my best recommendation would be based upon what you have conveyed here but let me share my thoughts. Dashboards are a good executive high level view of progress. Some of the gadgets that are useful here: * created vs. resolved - lets you see if the team is keeping…

i suspect that your board filter simply excludes the issues (cards) based upon the changes that this user made. Please check your board filter (share here if you wish) and if possible convey what changes this user made, e.g. status, labels, components, etc. Regardless if you simply look at the filter and then one of the…

Hi Leslie, welcome to the Community! To be honest it can be challenging to provide foolproof step-by-step instructions w/o actually seeing the project w/ admin permissions. But let me see if I can assist and provide some guidance and steps that might get you there. I am going to assume you are using a Classic project here.…

p.s. I have inquired thru my other connections seeking other Server A4J users to see if anyone is experiencing this. Maybe they will chime in here FWIW. 

thanks for the update. seems like it is time to reach out to the Atlassian for support 

can you try to add a new rule just as a test to see if the checkbox is there?

Trudy is correct - the numbers will (should) represent your estimation. To be clear here, it appears that the total SPs is accurate @ 9 and the issue is why they are all showing as In Progress on the lozenges, correct? and ALL of the issues in the planned sprint are in OPEN and OPEN shows as To Do category. Quit baffling!…

this post is about Cloud so JSWSERVER-12220 doesn't apply and given Server EOS I'm pretty confident that issue, along with any other suggestions will not be developed. I guess there is always a chance that it get's implemented in DC. Unclear what Atlassian will do w/ JAC Server issues at this point. I hope they take the…

This feature is not available. Maybe there is some Marketplace addon that would offer such a solution but I am unfamiliar with this.

@Jeff Forslund , without anything to distinguish departments how would be able to achieve your goal? You could also consider making groups for each department but that might be a bit onerous over time.

@EliasW19 , that would certainly do it! I would recommend adding this as the answer to your issue and accepting it so that it appears at the top for future searchers.

Unless I am misunderstanding yes this is possible. Edit you board filter (board settings > general) and add Order by Priority to the end. Remove your swimlanes and give it a go.

Or try adding a new rule

This seems to be a duplicate and yet under a different member - Jira-Automation-Only-include-issues-that-have-changed-since... 

Hi @Giorgos Savva , first your image is interesting to me as I don’t recall ever seeing that icon. But maybe it is because I never have notifications off, will need to play with that a bit. In any event is this NG or Classic? If Classic can you have a look at project settings > customer notifications and ensure you have…

If you have a custom field that is used for departments and it is reliably filled in you can certainly use it in you filters or in the gadgets.

Under admin > system at very bottom of the sidebar is Automation. Click on that and click on Usage tab

No. There really isn’t real estate available for that.

@Phil Walburn @blim , I just assumed it was a change. I seem to recall it at the board level but certainly not there anymore.

This option applies for Scheduled rules with JQL rule as shown below

as i suspected those buttons are in the old issue view. they are transitions in the workflow which are handled directly in the status field in the new issue view.

As I understand it this is not supported. I found this earlier post - How-to-add-attachment-file-to-email-via-automation-Smart-fields . There is an open feature request.

hi Jerod, If you could, construct three JQLs one for each status category. * Sprint = "sprint 91" and statusCategory = "To Do" * Sprint = "sprint 91" and statusCategory = "In Progress" * Sprint = "sprint 91" and statusCategory = "Done" please note you may have to tweak your sprint number here but the auto-complete should…