Jack Brickey Expert

You can change the Banner. Here is an article about customizing the portal that you may find useful- customize-the-look-and-feel-of-your-help-center-and-portal 

No this is not possible. You might consider submitting feedback within the app.

If you only want to display issues in the current open sprint consider adding the following to your JQL filter that is associated with your dashboard gadgets and Sprint() in opensprints()

Epic progress bar is not associated with time log rather it is an issue level. so it will display the number of issues in each category: Done, In Progress and To Do. This article might be of interest to you - see-the-progress-of-an-epic-on-the-roadmap 

This is a result of GDPR requirements. gdpr-changes-to-usernames-in-jira-cloud 

Yes indeed….thanks for posting your finding.

Are you working with CMP or TMP projects? Can you share a screenshot of where you are creating issue in epic?

I also note that the values are not in the form of “sev-2” here as originally indicated in your post.

Edit the fields and add severity to the screens associated with your project.

Yes and don’t give them “manage sprints“ permissions.

* Define the rule to be manually triggered manually-run-a-rule-against-an-issue * yes

I failed to see how this is related to Jira. Can you elaborate?

First I would recommend that you close all of these issues has done with a resolution of “won’t do“ or similar. Then if you consider that they are not part of the epic anymore then I would remove the epic link on all of those issues.

Here are two options to consider: * Create a filter and add a subscription to that filter that runs daily * Use automation that runs on the daily schedule and checks for issues that are due and sends out an email to the assignee if due The first option is generally the easiest but less flexible or powerful. The second…

So based on what you have indicated hear it sure seems like something is amiss in your instance. And ultimately you will need to contact Atlassian support directly. They have the ability to log into your instance and have a look. however just one last question. When you say a quick filter is not working can you explain a…

Is this a TMP or CMP? TMP‘s do not have the components Field.

At this point I need to see some screenshots. Would you mind sharing a screenshot of your field values from the screen outlined by my points above. Also share a screenshot of your JQL where you are trying to select the severity in the SLA.

Hi Martin, welcome to the community. Please note that this is a public forum so sharing your email is not generally a good idea. Also as the community is primarily made up of users like yourself we are unable to give you direct phone support. We can’t help by answering questions though. if you can explain a bit more about…

Some questions or things to inspect… All projects? Other browsers? All users? What if you create a new QF? Log out and back in?

The 15m requirement makes this a bit tricky but here are some options I can think of. Daily alert: Create a filter and set up a subscription that run daily For example your filter might look like this… Assignee = me and “Due date and time" >= startofday() and “Due date and time" <= endofday() you can tweak this to meet…

Out of the box you can’t modify the portal inn this manner. Customization of the portal is somewhat limited for sure. Here is an article you might find useful - what-can-i-customize-about-the-help-center 

Nothing has really changed in this regard since that article was written to the best of my knowledge. What you have at your disposal is related to the gadgets in the dashboard. So I would inspect those and see if you can get them to meet your needs.

If something exists in the trash and you are an admin then you can restore it. If something is deleted and does not exist in the trash it cannot be recovered.

How long is it been since you open a support ticket? I’m sure that they will respond. 

Have you looked into Automation? Depending on the conditions under which you wish to create issues in multiple projects it should be doable 

Assuming you are a jira admin do the following… * click on cog icon in the upper right corner * select issues * Select custom fields * Locate your severity field. Please ensure that there is only a single severity Field, * Click on the… In the far right for that field and select context and values * In the following screen…

I’m a bit confused. The steps will be exactly the same as you did in the red instance just that you’ll do it in the blue instance. here is documentation on importing via CSV - create-issues-using-the-csv-importer 

It is pretty straightforward. Basically you want to add something like the following JQL snippet to your current board filters. gather board - AND components is empty dev boards - AND components = dev1 You will modify your dev boards so that the correct component is specified. note is important to realize that this only…

Are you saying that you need import access permissions for the Jira instance (blue)? If so you need to speak to the admin of that instance. The Community is unable to provide any permissions to any of your instances. however if you have permissions and are trying to execute the import and something is going wrong please…

Well my question is do the other epics belong to the MVP project? If not are you sure you want them in the project? If so then you will need to explicitly include them in your board’s filter. To do so include the following… ….OR issue in (epic1, epic2, epic3…)