Jack Brickey Expert

If deleted you cannot retrieve. What was deleted, issues or boards?

What does the drop down show? Also review the provided link in your image - Read more about estimation and tracking. 

That is a good question. The default works fine for me. Do you have any addons.

By default in Standard tier Jira you are limited to Epic Story/Task Sub-task

You need to look at your screen schemes for the issuetype and insure the desired fields are there.

I recommend the following process/solution: * do not move the issues, rather create a linked issue in the other project * use automation to update the original issue based upon the new issue being updated. This can include things like comments (if desired), status, etc.

Thanks for sharing the image. As Daniel mentions below this is the new issue view. Note you mention some fields above “moving to the left” but actually the are on the right where the should be in the new issue view.

No there is no such integration that I have ever seen. To be honest I struggle with the value of such and while maybe you do see the value I would not expect that the masses do. Companies don’t develop apps unless there is high demand generally.

By “tag” do you mean “mention”, I assume so. Can you share screenshots of: * your global permissions for browse - admin > system > global permissions * your project permissions page - project settings > permissions what happens when you try to mention someone? Are you able to set the Assignee to someone that you are trying…

No direct plans as far as I have heard. However check the marketplace here is an example addon - google-chat-bot-for-jira-cloud 

I believe the log action is to log within the automation audit log not the system log. If you want to make a suggestion to Atlassian about adding information to the audit log then I recommend you use the Feedback link within the application or reach out to Atlassian support.

Unlike JSM Atlassian does not offer an inbound email address option for JSW. You must use your own email. This could be a company email or some private email, e.g. Gmail

That is not possible. Unlike JSM Atlassian does not offer an inbound email address option for JSW.

Try… assignee in (Ella) and status was feedback And status != feedback order by created DESC please note that the “order by…” is not required but if present then it must always be at the end following and field query

Again what is displayed on the board is governed by the underlying board filter. If you go to board settings - General what does your board filter look like can you share it? Regarding my third sentence above again if you go to board settings - columns it will show which statuses are mapped to which column on your board.

You can use a single project and leverage the organizations feature. Organizations allow you to group customers search that customers within a given organization can share issues among each other however they cannot share issues across organizations. group-customers-into-organizations 

There is an open suggestion on this currently being worked on by Atlassian - JSDCLOUD-2044 . If you need something immediate you would need to look at an email handler add on. I currently use JETI and JEMH is another option.

@Mahima Srivastav , i am not following why @Airbus Driver answer isn’t what you are asking for. with JSM you can create a custom email for creating and updating issues. The article in the link provided gives you a means of doing the same thing for JSW. Maybe you specifically want to use Atlassian‘s email domain rather than…

There are a number of posts that exist on this topic so you may want to search the community for some further advice and experiences. Here’s one that I typically refer folks to - Migrating-from-Classic-to-Next-gen-Software-Projects don’t be thrown off by the title as the details apply to migration from next-gen to Classic…

Ease of use is subjective. IMO all that I mentioned are easy to use but maybe not easy to administer.

For IT I would recommend JSM (Jira Service Management). If you have some business projects then either JWM (Jira Work Management) or JSW (Jira Software).

Not in TMP (next-gen).

I am assuming you are referring to the Project planning component (Trello-like) of Teams? You would need to find a way to export the data. If I get some time today I will see if I can figure that out and comment back here. What’s export you could use CSV file as a means of importing.

No this is not possible as stated, i.e. before the create. There is no default value for the description field like there might be with other fields. You can obviously use automation after the create to populate the description field. Shruti illustrates a means of doing this.

Ha! Yes me being non-observant. :(

It is rather simple. You only include customers in a specific project that you want them to have access to. If you don’t want them to have access to certain projects then ensure that the customer does not exist as a customer in the project. In this way if a customer goes to a portal they’ll only see project cards…

Yes that is what I was looking for! TBH, I have never noticed that before. I probably just wasn’t being observant. Or maybe it is something new-ish? Regardless I really don’t like that feature. I like hiding issues older than via sub-filter but I don’t understand the use of modification to make issues reappear. For me,…

I would like to confirm your theory in your last sentence. Why do you think that other than observation here?

Alex, where did you find info that the sub filter algorithm also means ‘an not modified…’?

This is CMP. I don’t understand why modifying done issues would make them reappear. The “hide completed issues older than” feature should not be impacted by editing a completed issue. I feel like there is something else causing this. What does your main filter look like? Are you sure the only thing being modified is…