Jack Brickey Expert

This can be configured under the administration section. Go into the system area general configuration and then advanced settings. In there you will find the following… jira.table.cols.subtasks The columns to show when viewing sub-task issues in a table note that you will need site administration permission to do this.…

They don’t need to be logged in but the need to be defined as customers unless you have the project set to allow anyone to join.

Disabled? There is a system Due date field. I wonder if you have a custom due date field and maybe it is restricted? You might check to see if you have a custom field.

Have you reached out to Atlassian Support?

How is that data entered into that field? My earlier point was simply to try a test. Are you not able to create a test issue and enter data into that field manually?

So that is an SLA defined in your instance. To understand this you should go into project settings > SLAs and view that specific SLA.

Nice! This area was long overdue for some attention so thanks thanks thanks!!

You might find this article useful - Multiple-boards-in-Business-and-Team-Managed-Projects-You-bet-You-can 

You can’t see the version in cloud. However even if you could what would you do with that information in this situation? You’ve already identified that they are different. I assume your real goal would be to ensure that the two instances are on the same build? Based on this assumption I would recommend you open ticket with…

Thanks for sharing @Viral Doshi . I thought I would add another useful JQL reference here… what-is-advanced-searching-in-jira-cloud in that article you will find a great deal of information about advance searching.

Some things to look at… * default reporter - be sure you have an existing Jira user defined here * Catch email address - check if you have something set here that could explain the issue

What “list view” do you refer to? Are you asking if you can create Scrum board for your business project? 

Hi Sam, I think I need more information on your goal here since of course you can set any due date on any issue so there must be more to your question.

Interesting question I’ve never really considered that to be honest. Question if they have been assigned issues but have resolved them to done do they not show up at that point? The reason I ask is because there’s a workaround you could create a dummy task and move it to done just in sure that they show up. Of course if…

Users in the Basic role cannot add apps. Users with Trusted or Administration roles can. This is managed under User Management admin.

CMP - edit the workflow and add a screen to the transition that exposes the desired field. Add a Validator that requires the field during transition. TMP - more limited. You can see if the “check an issues field” would work for you. Click on ellipses and manage workflow then select the transition and add rule.

Thanks

@Christine Na , confirmed with others that it is still rolling out. So check back with your projects soon.

ok. so doesn't this article convey that it is possible to create a JSM issue from an OG alert? Under Opsgenie to Jira a service management integration I guess I need to go back in and play with it a bit to be honest but I seem to recall I got this to work previously. However I certainly may be mistaken.

Hi Christine, Well that's a really good question. When I first read this I was wondering if it was slowly being rolled out and that may be the case. I tried to use this article to see if I could create a separate workflow for my epic and was unsuccessful. When I got to step five in the article there were no Drop down.…

You cannot change the order of the project cards on the help center. At least not yet. The order is driven by the order of creation of the projects.

The first thing that would be worth testing would be to go back to one of the original issues where you’re really confident that they were receiving the notifications on and see if you can add a comment and observe the results. To verify you have a good issue to test with ask the customer to search for a previous email…

It should work. Maybe it’s just a recent interop issue. Are you on the latest version of chrome? Try clearing your cache.

Hi Amanda, do you currently use Opsgenie today? The reason I ask is that I think what you’re asking for is the basic concept of how opportunity works. Particularly having emails become alerts. Here is a link to a document that may help with the first phase of this - integrate-your-email-with-opsgenie . Now regarding the…

Is this associated with CMP projects? If so you can use the epic link to associate the epic children to the epic. So you may need to use Excel‘s sorting capabilities to build it out the way you want but you should be able to do so. if this is TMP you can use Parent in a similar manner.

by default due date is a manually entered field. It isn’t directly connected to any SLA. So unless you have some automation to set the due date it will remain blank until someone manually enters a due date. Now with that said you really don’t need a due date if you’re talking about SLA. The SLAs can be displayed on your…

I'm guessing not, but if he is then it's time for Atlassion support I think.

Regarding the priority field yes that is the way it is designed to work and this is not configurable. Regarding the due date I would guess that the field is actually empty. For the due date issue can you please click into one of the issues that shows an empty field and verify if there actually is a value in the due date…

I reached out to my Atlassian colleagues to see if they can help further. In the meantime it might be interesting to create a new project and see if you can reproduce.

Got it. Yes I have run into this before. Basically here is what I would like to have… JSM project 1 - open access by domain (my company). In this case anyone that sends an email to this project email channel will be added as a customer if they have the approved domain. JSM project 2 - public access. In this case anyone on…