Jack Brickey Expert

Try using automation in conjunction with a custom field (CF Last Changed). trigger - field changed conditions - as needed to zero in on when to execute the action(s) Action - set current date time into ‘CF Last Changed’

The issue here, I think, is that you will never hit the “A & B” since the “A” will always succeed first. You need to be specific in the condition. Try changing the first one to - cf = A & cf != B, and change the second to cf != A & cf = B. 

Here is an article that discusses how to use Automation to create a Confluence page. You should be able to adapt to your needs, I think. Automating-the-creation-of-a-Confluence-page-linked-to-a-Jira 

You are limited to one backup every 48h. export-issues is it possible that you previously performed a backup inside that window?

Is this Trello or Jira? I ask because you posted in Jira forum but mention Trello.

To be clear Customers only make public comments not internal. That aside, if you want to make it obvious that a customer has made a recent comment then you need to contemplate how you will acknowledge that the update has been read. This is so that the issue does not linger in the ‘needs attention’ queue. Given this I would…

I don’t understand the question. Enter it as I showed… status was done and status != done

Here is my solution for a single project: * create the project in the target instance (custom fields, screens, workflows, notification and permission schemes, etc) * export the issues and all important fields into CSV * use CSV import to import the issues into your target instance i recommend doing test imports of a few…

There is this request you may wish to vote/watch - JRACLOUD-67108 

Ugh…. My bad @Jeff Shepherd I have totally gone astray here while answering multiple questions. IssueLinkType is for links not sub-tasks. 😖 my sincere apologies! You can leverage "Parent Link" is empty

It seems you have some issues with your config. Possibly the admin has made the field required which would explain why it must be updated in the Create screen. I have seen this before and it will cause a lot of issues and needs to be address ASAP. Unresolved = empty = null as Joe mentioned above. also be sure not to try…

It works well for me. Can you explain the “gadgets show as resolved”? Which gadget(s)? I would like to investigate.

You have to have permission to be able to delete. I recommend simply closing with an appropriate Resolution code, e.g. won’t do, etc. that said Delete can be found under the ellipses of an issue details view.

Seems like we have found the smoking gun. Either a Chrome update or a Jira update.

That is correct. You can only create sub-task issuetypes under a story.

You could use a JQL to achieve this status was done and status != done

Unsure why story 2 would be assigned to you if no action required by you. But that is a horse of a different color. In any event, you could not achieve the goal with native JQL. Maybe Scriptrunner and Nic can likely assist there if SR is an option.

To be clear, you are customizing the description or label presented in the customer form. Not all fields are able to be customized unfortunately. Any field that appears on the form but not on the form customization screen will not be customizable.

And if you happen to want to include issues without subtasks… assignee = currentUser and (issuetype in subTaskIssueTypes() OR issueLinkType is EMPTY)

Can you check how you hav site access configured… admin.atlassian.com and select your site then go to Site Access…

Those seem to be topics to provide as feedback to Atlassian. You might use the in-app feedback link. One recommendation I would provide is to build your rule, particularly complex rules, in stages. Specifically if you send emails or notifications from your automation rules, disable those until you’re confident everything…

Also, you might consider using quick filters to display issues by component. * click on the ellipses in upper right * select board settings * select quick filters * construct a query for each component (as mentioned above) this will allow you to filter the board on one or more component 

I just had to go through this myself. I’m trying to recall the exact steps but in the end it required the new billing contact to go to id.atlassian.com and login then promote themself to billing contact.

be sure to consume Nic’s valuable input. then… If you wish to display Components on each card…. * click on the ellipses in upper right * select board settings * select card layout * Select Components in the drop down and click add if you wish to display swimlanes (horizontal lanes) you will have to use swimlane by queries……

Sorry I see you were on server. Can you check to see if the JQL auto complete gives you some similar option? Just type in the word link and see what comes up.

Hi @Leila Schollar . So I’m unclear exactly what you want to do with components. However components is a default field in all Jira projects. Are you wanting to display the component for every issue on the cards in your kanban board? Or maybe you wish to have swim lanes by component?

Ah….you need Manage Watchers permissions. Project settings > permissions 

So are you asking how to construct a JQL to search for all linked issues of a certain type? If so try the following… project = xxx and issueLinkType = “cloned by”

Is the individual already a user i.e. do they have Atlassian account? If so you can simply click the eyeball icon when looking at the detailed issue vIew.

You cannot delete the “all remaining” but you can clear the goal (24h) ant it will change to “no target”. So if you have all of your priorities covered in your previous goals for bug then you should be good to go just simply to clear out that all remaining goal.