Jack Brickey Expert

It depends on your requirements. As an example, let's say I want to compare the number of issues resolved each year. I might create a custom field that shows the "Year resolved". I would use Automation to fill that in when the issue transitions to done. I would use a pie chart to display the "Year resolved" custom field.

You can also get to the screen layout from within any of the projects that use the scheme. Look Nader project settings > screens

Hi @Adam Bang if you want to edit a scheme go to admin settings (cog) > issues > screen schemes. Find you scheme and click on it the click on the screen in the following view.

Hi @Rafał Skrzeczkowski , from the info you shared I cannot really guide you as to whether or not dashboard gadgets would suffice. You can certainly do year of year analysis. There is not the ability to dynamically filter within gadgets.

If the screen scheme is used in other projects then changes to the scheme will impact all projects using that scheme.

Hi @Markus Ambrosch , are you saying that you want to copy the data from one field to another field when an issue is created? As stated, there is insufficient data for me to suggest an automation solution. Could you please restate what completely what your requirements are?

Hi @Jean Gagne , I am trying to recall the recommendation for image size. Maybe 1105x300? 

Hi @Davide Scheidegger , welcome to the Community. You might want to open a support request while awaiting Community users to respond. Atlassian Support

I would try this...

So I don't fully understand your use case. Could you restate the following? I want users to be able to search from the list of image ID's logged through the system to see if an image has previously been licensed. what are "image IDs" and how or is that data entered? Maybe you mean the name of an attached image file? If so…

I guess the recipe/food that is at the top of my list was my mom's bread recipe. The aromas in the house while it cooked and the first bite of warm bread with dripping butter is hard to beat. Thankfully, I participated in the preparation in later years and have passed it on to my sons as well. 

The disadvantage of the Automation approach is that it reverts the transition rather than preventing the transition.

Hi @Felix van Walbeek , is this a Team or Company managed project? If CMP, have you considered using a Validator in your workflow transition to done? Here is an article that discusses this. How-to-prevent-closing-an-Epic-until-all-its-tasks-are-completed 

Hi @Ellie Ellis , if you are referring to JSM Forms, at this time you cannot access/query or use in Automation Form fields. if I am misunderstanding your question I apologize. Feel free to elaborate.

Hi @Natalie Keane , to create a JQL query that provides the results you desire we must understand the common characteristics that define the desired results. Examples: * return all open stories, tasks, sub tasks for a project ABC == project = ABC AND type in (story, task, sub-task) AND resolution is empty * return all open…

Please try "copy from trigger" as shown below. Click on the ellipses and select Copy. It will likely default to "copy from current issue" so click on that and change to from trigger. note: you likely will want to have a different rule for when an issue is created under an epic. Also consider if you care about someone…

Ah, so you were not setting the Resolution? Was that your issue? That would explain it.

Hi @dũng đào , you might find this earlier post helpful in explaining the "bell notifications" assuming that is what you are referring to here. What-exactly-triggers-the-bell-notifications 

Hi @amadhoun , what type of project is this? Software or Business? Can you share the setting of your board (screenshot) General page? Keep in mind that the two weeks that you refer to is influenced by any updates. That is if an issue was moved to done say eight days ago, and then someone edits the issue, comment or…

You need to have "move" permissions. If you are on a Company managed project (lower left corner) then this permission is set here - project settings > permissions - Move issues. Note that you will need move issue permissions on both projects.

Hi @Shahzad Iqbal , a Story is an "issue". In fact all types in Jira are "issues". Are all of the issues in question in the same project?

Hi @Michelle Mason , welcome to the Community. you will not have to license Customers only Agents. Customers can absolutely have the same domain as the agents which is a common use case, e.g. IT, HR, Facilities support desks.

Hi @mummareddy supriya , are you asking to copy an Epic's labels to the stories in the Epic? If so there are a number of good post covering this topic. Here is a quick search- Copy+label+from+epic+to+story+automation if you mean something different please let me know.

Have you tried google sheets?

Hi @Jack Currier , "epic link" has been replaced by "parent" can you try to update the rule accordingly? If you have issue please share a screenshot of your rule?

Hi @LV , that strikes me very odd. The fields (columns) chosen for the export should have no impact on the issues (rows) exported. Have you look closely at the issues that are not exported to see if there's any clue? Could you ask someone else to attempt the export?

Hi @SANTOSH MARNE , have you tried the Bulk change option? You should choose the "Move" option for the operation.

You would need an addon unless the following would be an option... use automation to add a label to the parent whenever a sub task was created. Then you could search for the absence of that label, e.g. type = story and labels != "has-children". Obviously, this will only addressed future issues also, you might have to…

Hi @Santhosh Raj , I am confused where this "spacing" is exactly. Can you share the results of your audit log that indicates a failure?

It is possible that it was deleted. Can you use advanced search JQL key = abc-123