Jack Brickey Expert

Yes Jira Core is now JWM and it is certainly a better product thane core. They have added a number of templates for business projects.

You will have basic (non-configurable) Kanban boards. Works well for To Do - In Progress - Done type efforts. Again I guess the question is how does your team work what do your work clothes look like? It’s worth a try just to start with JWM and see if you can set up projects that meet your needs.

You can provide RO access to a user but they will still show in user list since the have browse permissions- jira-cloud-how-to-create-a-read-only-user 

The answer depends on how you define “scope” and “scope creep”. Is this issues added to sprint? Issues added to a targeted release? We need more info here. 

If you are doing development you should choose JSW especially if you intend or think you may in the future want to use agile methodologies. JWM is really targeted for business teams and processes, e.g. HR, Finance, basic project management, etc. Choosing the right product depends on your work processes. 

You can use days as well, e.g. -100d

@Gary Quay , you have posted in JSW collection. Are you trying to set up an approver in JSW or is this JSM? JSW doesn’t have an approver feature inherently built in but there are methods of achieving using conditions.

please be sure to include the () as I showed. You need to add an open parentheses after your first and and at the very end of your JQL. If you do that you should not have any cancelled issues. Status != Cancelled AND ( your jql here )

as Brittany was conveying, your JQL is rather verbose if not malformed. My suggestion was a simple cut and paste from your Post and then I included the status not equal canceled and with the parentheses around your original context. Status != Cancelled AND (your original jql) The idea here is that your original JQL provide…

try... Status != Cancelled AND ("Request Type" in ("Request Flyer/Brochure (SL)", "Request Video (SL)", "Request Web Content/Graphics (SL)", "Request Social Media Support (SL)", "Request Logo/Graphic (SL)", "Request Marketing Email (SL)", "Request Tradeshows, Sponsorship, or Ad help (SL)") AND Resolution = Unresolved OR…

first how are you associating a JSM issue to a JSW project? linked issue, clone (yuck) move (2x yuck), or simply displaying the JSM issue on your SW board via filter? Can you share the board's filter?

here is a good place to start... Welcome-to-the-beta 

Kudos is a feature in the Community only. It does not apply to your Jira instance. Welcome-to-the-beta 

Pulling the conversation back up to the original thread… If you're talking about adding a yes no but within an email then no there is no way to do that. If you were referring to being able to do this from the portal then that already exist by exposing the transition to the customer as illustrated below.

Hi @Colum McAndrew , thanks for sharing! First I think it's important to point out that there's a big difference between linked issues and children of issues, at least within the Atlassian environment. Links between issues really don't have much underlying rules or behaviors. They are simply there to show relationship.…

In earlier communications I was left with the impression that Atlassian would be converting any Legacy rules to the new automation. Is this indeed the case or is it left up to the individual admin's two establish replacement rules?

Yep this is critical in my opinion.

You might find this article of interest - Multiple-boards-in-Business-and-Team-Managed-Projects-You-bet-you-can! 

Please update us here on results from support’s efforts.

That is not something that is built in out of the box. However you could certainly do it with automation and custom fields. Create two or three custom fields for how many ever backups you need such as CL2, CL3… Then use automation to set the other component lead custom fields based on the component selected. The one thing…

Some 3rd party importers used to exist but… https://support.atlassian.com/jira-cloud-administration/docs/migrate-from-other-issue-trackers/ https://confluence.atlassian.com/adminjiraserver/importing-data-from-redmine-938847599.html 

Once the user accepts the invite and creates a password and logs in then you should see a date of last login rather than “invited”. Now there may be some delay here as I have never really watched it to be honest. Regarding your second question there are profiles within Jira that the individual users can fill in if they so…

If you are asking about a cap on request participants (Cc) then no, none that I am aware of and 4 is certainly not a lot.

No but you could give another user the necessary permissions to accomplish many tasks. What exactly do you want this secondary person to be able to do?

Agree and based on the example that @Anita Kalmane presented I assume she is looking for JQL.

Yep. I wish there was a clean answer but I haven’t found it.

Thanks for sharing. I think the magic is in number two and it is not necessarily a black-and-white or binary algorithm so different results may be observed.

Sorry I just do not have an answer for you. Contact Atlassian Support directly.

Yes but that really isn’t “new”. That has been rolling out for at least 9mo. so I’m now thinking that there isn’t anything really new here from my perspective.

Yes because of a very frustrating intermittent Community bug. I will add when it works again.