Jack Brickey Expert

The primary consideration here. IMO, is that if you are using agile methodology and scrum boards then stories and all associated subtasks should be completed within a single sprint. If the components of a story will not be, or are not required to be, completed at the same time then I would create different stories and link…

This is not currently configurable. There is an open suggestion for this but am not where I can quickly locate. You can search for it on Jira.Atlassian.com

Here is an article on importing via CSV - create-issues-using-the-csv-importer the appropriate bit here is as follows… Cascading choice custom fields You can import values to a cascading choice custom field using the following syntax. The '->' separator allows you to import the hierarchy: Summary, My Cascading Custom…

Hi Misty, So you can’t change the project from a business project to a software project. The solution is to stand up a new software project and move all issues over to your new project. Depending on the nature of your project and how many issues you have this might be a simple task or it might be rather Arduous. Regardless…

You may be running into a race condition. Try inserting a re-fetch action at the very beginning of your rule.

Glad my answer was helpful.

Disclaimer - I do not personally use advance roadmaps. However I have some knowledge of the capability and found an article that may be of interest - troubleshoot-missing-issues-in-your-plan . This is coming at your goal from a different angle but it may work for you. The salient bit from that article is shown below. My…

Can you go and find that filter and check the permissions associated with it? * Click on Filters in the menu and select view all filters * Search for the filter and select * Once the filter is displayed click on details link at the top * What is displayed under the permissions section? If necessary click on edit…

i do that all the time! 

I can't say for sure what happened during the creation. However looking beyond that and just trying to get the right workflow at this point. First I assume this is a CMP project correct? Based on that assumption go into your project settings in workflows and let's see if you can associate an existing workflow to the…

good suggestion. this one has me puzzled for sure. 

Unfortunately this is not possible today in cloud. Here is a suggestion that is currently open for this feature you might wish to vote and watch - JSDCLOUD-1374 

yay for August birthdays...Mine is tomorrow! my goals for the summer were limited this year for various reasons. however I do plan to take a trip back to the beach next month.

check if Create Team-managed projects is enabled here - https://urcompany.atlassian.net/secure/admin/GlobalPermissions!default.jspa insert your details in place of urcompany

you could disable Backlog - project settings > features

see if this helps... what-are-the-project-templates 

in my first reply I wrongly assumed that you were using a CMP project but in fact you have a TMP project. you don't need to do anything here. Things appear to be working as expected. If you create an issue in the board that creates it in that status. the create does so in the backlog.

because that feature only exists in server. the following suggestion was closed wont fix. JSWCLOUD-16021 unsure if it will be added at some point but hope so.

The filter is what will be used to create the board. For example if you simply want a kanban board that references all issues in your TMP project then the filter would look like this project = myTMPproject replace myTMPproject with your project’s keyi

What does this yield… project = FD AND issuetype in (Bug, Defect) AND created >= 2021-01-01 AND created <= 2021-12-31 AND labels = ETL then this one… project = FD AND issuetype in (Bug, Defect) AND created >= 2021-01-01 AND created <= 2021-12-31 AND labels is empty

Ok so you are using TMP not CMP so scratch the whole board filter bit. are the issues created via the CREATE button landing in the backlog?

I feel your pain. You might open a case to discuss your concerns. I think it is important to share your feedback. I just found more details here - support-services-cloud . If you have data supporting breaches then that would be good to backup your feedback. Finally, if there is an issue the Community might be able to…

Glad to help! Let me know if you run into further issues.

What displays on your kanban board is driven by the underlying filter. I suspect that when you create an issue outside of your kanban board there is some parameter that falls outside of your filter. For example the status of a newly created issue might be to do and maybe your kanban board as the to do items going to the…

I am on standard not premium but I get a good support from the Atlassian support page. To the best of my knowledge premium does not offer 24x7 phone support nor an email address to an account manager, but may be mistaken here. Here is a link to the SLAs with details on Service credits - sla 

Hi Krisna, I am assuming that the current widget is filtering on the entire project. What you can do is construct a JQL filter save it and then reference that filter in your pie widget. To do this follow these steps: * click in the search bar at the top in the menu and on the pop-up select advanced search issues * In the…

I might take a different approach. Consider setting up a filter and a subscription on that filter. Something like this… assignee = currentuser() and statuscategory != done and createddate <= -5d You could have that filter run daily and set up a subscription to email you. Now this will continually show you all issues that…

Yes that would be great. This forum consist primarily of users Atlassian partners and a handful of Atlassian team members as well. It is intended to answer questions discuss topics about a Atlassian products as well as unrelated topics. This forum consist primarily of users, Atlassian partners and Atlassian team members as…

Please note that your second filter will return any issues where the labels field is empty as well. Maybe you want your second filter to look like below? project = FD AND issuetype in (Bug, Defect) AND created >= 2021-01-01 AND created <= 2021-12-31 AND (labels != ETL OR labels is not Empty) ORDER BY created DESC 

Sorry I am not following you on the custom Field name in the CSV - Projectkey_customfieldname. basically you need to figure out how you can create that CSV file. The headers on the columns can be anything you want them to be the key is mapping those headings to the proper fields in the new project when doing the import. I…