Jack Brickey Expert

First you need to ask yourself why you want to delete the account. In my opinion deleting accounts is a necessary in almost every scenario. You can simply revoke access on a user and you were no longer be charged for that license and they do not have access to the application. However all data associated with that user…

you control who gets notifications under project settings - permissions. If you do not include those individuals in a role or group that receives notifications then they will not get notifications.

I actually responded to another similar post this week regarding the pie chart not working with People field in TMP. Indeed I tested this on TMP and it does not work - you get 100% only. I suspect that this is a known limitation but suggest raising to Atlassian support.

If a user is a Jira admin they have access to everything. That is the nature of being a Jira admin. Project admins are more limited and wont have access to all projects. If you were on a free project and you’re trying to control your user limit you absolutely should have only a single or at most two Jira admin’s. There’s…

Could you share a screenshot of what you’re seeing? if you create another filter does it just disappear or does one at the bottom pop off? I just don’t get the 12 bit here and need to have a peek at what you’re looking at. for example in the image below from my all filters screen you can see I’ve got several pages of…

Any saved filter should be accessible assuming you are the owner OR it is shared with you. You should be able to see all filters by clicking n Filters in the menu and view all filters.

This is sort of a process question. Let me explain. Let’s say that your workflow is basically waiting for support > resolved excluding the exception cases of waiting for customer, etc. So the question becomes how do you differentiate between things actually being worked on from those simply in the waiting for support…

Ugh my bad! I missed that you were on annual plan.😞

If you mean user accounts - administration > user management and revoke access for users not using the product. You can always activate them again later if needed.

That is correct. TMP doesn’t have the concept of Epic link. The relationship between stories and epics in TMP is very different than that of CMP.

@Damon Gaylor , there was a response to this very question on 8/18... yes, we will replace the advanced search with this new editor. Currently we are targeting to do that towards the second half of 2022. For updates on that work, please watch this JAC ticket 

In cloud you do not configure any outgoing email. This is why you don't see debility to create a new SMTP. If you wanted to do something like that consider an add-on solution like JETI or JEMH.

I really can't answer that for you I have not used scriptrunner in many years to be honest. If you don't get a response from someone else here you might consider opening up a new post that specifically asks that question. Or search the community for similar questions.

@Carina Silfverduk , try clearing cache on your browser or another browser.

Yes an interesting work around. However I still question why you would want to create another way of achieving something that is right in front of you.

Unfortunately this is not possible. You might want to search jira.atlassian.com for any current suggestion of making the automation ’button’ more prominent. In my opinion this is a matter of training and getting used to how to run the automation. Granted you can always make improvements in a user interface.

That is not possible. Can you explain your use case? What would you put in the X Can you explain your use case? What would you put in the X-axis if you were putting the issue key in the Y-axis axis? I expect that what you would want to use to achieve your goal would simply be a filtered list. In that scenario the issue key…

Well anything is possible I do not suspect it has to do with Atlassian moving away from the legacy automation. I’m confident that something has changed. If you can provide the details of your automation that controls this I might be able to observe a clue as to tell you where to look next. However it should be fairly…

Unfortunately out of the box you can’t present a conditional screen to the user as part of the move process.

Cool. Please update us here for future benefit.

This is controlled via automation. Go to project settings/automation and look in both the automation and legacy automation. I suspect someone has added something either in the automation itself or something that the automation is relying on which is causing the automation to fail. If you happen to be using automation for…

You cannot edit the default business project boards. You might find this article useful though - Multiple-boards-in-Business-and-Team-Managed-Projects-You-bet-you-can! 

You are using “invite team” Which is used to add a new user so in that case you need to provide the full email address. If you are trying to add an existing Jira user to a project then you’re in the wrong place. Go to the project and the project settings > people or if you’re in TMP project settings > access.

Given you now have standard Jira the you have Support and can ask them directly. Based on your experience it may be that you cannot achieve your goal. Of course you can use Confluence standard and control the number of users independently, <= 10 should be free.

You will not be able to do this as you are on Free version and as such you do not have access to Atlassian Support. You could create a new free version and import a backup from your current instance but this will be quite tedious if you have many projects. Likely not worth it for a new URL.

This is not a feature built into JSM. You could creat an Approval process whereby your customer has to approve or decline before accessing their system.

In what context? What questions do you have? If you are looking for info on importing issues from Integrity I suspect you are looking at CSV import.

This would be driven by the board’s filter. If all you want to see is those issues identified by… project in (A,B) and issuetype in (Story,Bug,"Tech Task") or issuetype = Epic AND status != Blocked then this should be your board’s filter.

I have not attempted mixing free with paid personally. can you try going to your site from admin.atlassian.com and selecting "manage subscriptions" from the left hand sidebar? From there you should be able to change your plan per product.

@Fran Contreras , I am not familiar with adaptable. Is this somehow associated with Jira Service Management? I could not find anything in the Marketplace about this either. Questioning if you are in the right place here?