Jack Brickey Expert

yes. deleting a sprint does not impact the associated issues. the question is why do you need to delete the sprint at all.

First question this is JSW you are talking about and not JSM correct? I only question it because you mentioned customers. Assuming that it is JSW can you please go to the administration section under user management and check and see what the status of these users are. Feel free to share a screenshot so that I might be…

Email Notifications are associated with an account. You Could use an email rule to route notifications to the proper folder. And then use the desired folder associated with the instance you happen to be working on at the moment. The other option would be to simply hide/ignore all your email notifications and use the…

This feature does not exist. However there is a suggestion that you might want to watch and vote for - JSDCLOUD-9285 

Can you please share more details about your specific project? Is this a TMP or CMP project. If it is a CMP project does it happen to be a business project? Can you share a screenshot of your board? Not all projects and boards are created equal and that they cannot be modified and they have fixed behaviors.

Hi @Michael Vognsen Nielsen , I am sorry if my answer does not make sense here. Maybe consider my answer as more of a response to the user’s post. Let me break it down a bit and clarify here. Too, the fact that my response was not accepted as an answer might suggest that @Lukas_Hoos agrees with you. 😉 Response - I am…

So is the issue that the transition is not automatically occurring when the issue was created? In other words are you wanting the issue to transition to a different status depending on the value of the custom field at the time of issue creation? If that is the case I recommend using automation to force the transition to…

Are you asking if you can disable the ability to use the in-line queue editing feature? If so that is not configurable. You might suggest this via the feedback link. You didn’t used to be able to do this.nit was added within the last year.

Can you edit the unassigned queue and look at the underlined JQL? Also is there anything unique about this user?

A search in the Community search bar returns this - https://community.atlassian.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=Copy+attachments+scriptrunner+ if you find the right solution for you please add to the post for future searches.

Good question. I recall seeing the same but am unable to locate it. It was supposed to be under your profile. I will see if I can find out more. Maybe someone else will chime in here.

If you are referring to the Share feature (icon) that is a one time email with link to the filter results. It does not add the user to the subscription. You need to include the desired users into the filter subscription.

If you wish to include specific customers only then you need some form of automation or scripting for this. The other option is to share an issue with all members in an Organization by enabling “Organization added” Nader customer notifications. Note this is available in Cloud and I assume it is in Server version.

You could consider using Automation for this. You might consider simply a single email when a component is added or you might add the users as watchers when this occurs. 

OOTB I don’t believe there is a solution for this. I would suggest Automation but there is an open request for this - AUT-1030 . There are addon solutions, e.g. Exlate and probably scriptrunner.

So it appears that you are on cloud is that correct? If so it appears that the vendor has not yet released a cloud version. As the marketplace suggests you can reach out to the vendor. https://www.goldfingerholdings.com/ I suggest you also check the marketplace for other possible add-ons that will meet your needs and are…

Thanks Simon! good to know and explains my experience.

It appears that you are dealing with a TMP project or at least the image you presented above illustrates this. One issue with TMP projects is that the statuses are self contained within the project. What that means is Done in TMP project 1 is not the same as Done in TMP project 2. This explains the 10012, 10016, 10023.…

@Paula Manildi , the UI has changed quite a bit in the past couple of years. today my steps would be: * click into quick search bar in the menu bar * click on the Boards lozenge * find your board in the list * click on the ellipses at the right * select delete note: you cannot delete the board for a TMP or the default…

Additionally it doesn’t really make sense that some older issues work one way while newer issues work a different way. More likely the situation is that you have different issuetypes and different workflows associated to those issuetypes. Go to project settings > workflows and check what workflows you have associated to…

Thanks and I need to reset here a bit. This is been posted in the Jira Software collection but now I understand you are using Jira service management so that does change things. Can you share the screenshot of your workflow? Do you happen to have more than one done category status?

No this is not possible. You might reach out to Atlassian support and see if they have access to logs that would tell them that but to be honest I wouldn't do that unless it was a really good reason to bother them with it. Too they may not be able to ascertain the answer anyway.

Hi Cassandrae, Are you using the jira mobile app or the browser? I just did a quick test in my Jira app on my iPhone and was able to access the photos without issue. I don't recall giving permission previously but maybe I did. What exactly are you saying when you attempt to attach a file or photo from the iOS app?

Hi Michael, I'm trying to understand if you're wanting to prevent the transition if the issue is not assigned or if you want to automatically transition the issue when the Assignee field is updated from unassigned? The first scenario can be accomplished by adding a Condition to the workflow transition to waiting for…

For the JSW project please verify that the user creating the issue via email has add attachment permissions.

Not something that I am familiar with an out-of-the-box JQL. I suspect it’s associated with an add-on.

Have you had a look at the documentation for automation time functions? smart-values-date-and-time-functions . The information presented there should allow you to assess when the issue was created against your define business hours.

Here is a post that helped me do this - Importing-into-Cascading-Select-field-Possible basically you use “=>“ as a separator - I.e. "Parent Value => Child Value"

Here’s an idea that you could consider and research the implementation. If you have a scripting function or an automation addon such as automation for Jira then you could create a custom field and set that field true using automation if the issue is added after the sprint start. Then you could add that field to the backlog…

Quick filters don’t sort issues they filter them. So I’m a bit confused on exactly what your goal is. Can you please restate exactly what you’re trying to achieve?