Jack Brickey Expert

I am not experiencing this, but not receiving that specific email either. You might try a different browser just to rule that out. In any event this isn't a Jira product issue. You can also open a request with Atlassian. 

Hi @Mahil , your image is from gmail so wonder if this is actually an Atlassian issue or gmail issue?

So @Humashankar VJ answer had me second guessing things. @Patrick Tabb , you posted in Confluence collection but mention hovering over "cards". Is this a Jira question or Confluence question?

I don't know of a direct way of achieving. You could use a filter like below to find all issue that were completed in sprints sine the beginning of the year. Then you could use excel or sheets to find all unique sprints but there are holes in the process. Project = xxxx and Sprint IS NOT EMPTY and resolutiondate >=…

hi @Patrick Tabb , welcome to the community. Not natively and I am unaware of any addon for this but you can scour the Marketplace.

Hi @Steven Grossman , so for JSM forms there are a few "date" fields, e.g. duedate, change completion date, change start date. These are not specifically time only but date and time. For your first requirement I would use Automation to derive the calculated field from the start and end date-time fields. For the actual…

Hi @Graham Pattison , unfortunately The ability to configure the card layout in TMP projects is not as yet supported. Here is one open JAC requesting this feature. JSWCLOUD-17336 

Hi @RohithGouri , welcome to the community. What do you mean by the user details? Are you trying to find a specific users profile page or something else? as an admin, you can easily find users in the User management admin section.

Hi @[deleted] , what exactly defines a report in your case? Do you want a list of issues that meet a certain DB query? If so use JQL (basic or advanced) to create, save, and subscribe to filters. Or maybe your requirements would be better served by a dashboard that illustrates your data, using various lists, graphs and…

@Joel Hoback Jr , Can you inspect the board filter? Do the issues of the desired status show in the filter results? Also verify any filters are cleared in your board. feel free to share screenshots of your scenario.

@Joel Hoback Jr , if you are using company managed project you need to map the status to the column. Go to Board configuration by clicking on ellipses in upper right of board. Select Columns and drag/drop your status.

Hi @Radl Glück , can you share your final solution?

Hi @[deleted] , automation for Jira is built in to Jira cloud. So that is what you're already using. The app is for server only.

If you are asking to create an issue in your sandbox when someone submits from the production portal I am afraid that isn't possible at least easily. Possibly consider automation in your production with a webhook to create issues in the sandbox. Unsure exactly what that would look like. The other consideration would be to…

Hi @ray.geroski , Welcome to the community. This has been discussed a number of times in the community. You actually will find a link to a similar question in the side bar under related content, e,g. CSV-import-parent-child-relation . Let me know if that post doesn't address your question. There are other post you could…

I would report to Atlassian support. It sounds like a browser issue so might be an issue with latest FF version.

Hi @Nele De Pauw , When you create a sandbox you can copy over the data from your production. Once you do that your sandbox portal should look the same as production. Maybe I am not understanding your inquiry?

Hi @Roberto Chacon , welcome to the community. here is a quick summary: * agents are licensed/paid users. They are the users that are responsible for building the issues and working them to closure communicating with the Customer. * Customers are those users that report issues either via the portal or email. These are free…

Reasonable theory Trudy.

Bill has provided some excellent input that should help you with this. Let us know and once you have it working please consider sharing your full automation rule via screenshots. This will help others.

I have been racking my brain trying to recall and search the community, but haven't turned anything up. I would open a support ticket on this and if you do, please report back here your findings. Unless this is some new feature, and I sure hope not, it must be some sort of a bug. While I would love to be able to display…

If you run into issues LMK and I can give it a try in a bit. There are a number of posts similar to yours in the Community I think that can assist as well.

Ok. To do this in automation, you will need to perform a lookup issues action for each status and store that size of the result in a variable. You can use the size function on the lookup issues to determine the number returned in that function. {{lookupissues.size|0}} then simply reference the variables in the email, e.g.…

Hi @[deleted] , I would call in years past coming across this in a community post. I don't recall the specifics but I want to say it was related to a move or delete operation gone bad. However there has been some time and I would be surprised if that bug still existed. I would be curious to know what the breadcrumbs shows…

Hi @Radl Glück , not a direct answer to your question, but would like to offer a different solution than automation. Have you considered creating a dashboard and using a two dimensional gadget? This gives you the ability to have the same information at your fingertips whenever you want it. Maybe there is something about…

@Valeriia Poliakova , yes you can use the following smart value in the email. {{initiator.displayName}}

Hi @Aleksandra Sobusiak , build a separate quick test rule as shown below. Change the JQL in the Lookup Issues action to align with your desired conditions. Once you build the rule, then click on the… Beside the rule, and choose "run". What you should receive in the email is a list of issues that would be considered in…

I would add a log entry just before branch to record the sub-tasks that are to be summed. Then you can scrutinize each sub-task and the value in the custom field. If indeed it is including deleted issues please report to Atlassian Support.

Excellent article and love the new capabilities! Thanks for sharing @Bill Sheboy 

Hi @Anette Noll , as for automation solutions see this...