Jack Brickey Expert

welcome all! glad to have you join the CL Team.

Hi Joan, welcome to the Community. Statuses are always associated to workflows and must have at least one to/from transition. It appears you are using a CMP project here. to add the status go to project settings > workflows and edit the workflow in question. Click Add status and enter the desired status name. add the…

That depends on some additional details. Can we assume that you are using the automation for Jira addon? Can you explain what the values would be in the description that you would leverage when setting the assignee? How reliable is the data? I would assume you would leave it unassigned if you can't determine the value?…

Hi @natalia.lezhai , I would refer you to this Atlassian site. There is a lot of info there. You might start with Security section. https://www.atlassian.com/trust 

Can you verify that you can manually create a task with just these fields? I am wondering if there are required fields that are not being considered in your import. So if you create a task manually in the specified project what fields must you complete in order to create the issue?

Agree with John. I think you should be using the email for assignee here.

Hi @Bruce Straub , welcome to the Community. That is correct, there isn’t an “are you sure” on the Cancel for comments. 😞

You have priority as “P02”. Is that how you have your priorities defined in Jira?

@Ghadeer Alsarayrah , I have deselected my answer as it in fact does not provide an answer. It appears that you are getting good recommendations from others here. 

Hi @YermolaiB , welcome the Community. Yes TMP was previously known as Next-gen. Unfortunately you cannot change the appearance as you have illustrated here. However, TMP is changing frequently and it would not surprise me if it changes. Also, if you are using advanced search you might look at the search results under the…

Hi @Ghadeer Alsarayrah , do you have a question?

Ah I see. I did find on my instance as well but as I yet to verify my domain I don't have the option. I tried to find some documentation but failed to do so. It appears you can use to force user to update their password. I wonder if this requires Access. I will try to get some colleagues with direct experience to chime in.

Hi Connor, are you using a CMP or TMP project? Can you share a screenshot of what you are seeing? with CMP you can add up to 3 fields to your cards. There is no support for dark theme in the browser client. There is DT for Mac app.

I am not familiar with Passbook. Can you educate me? I assume you can upload images via browser?

For me to be able to assist I will need more info. Feel free to share your automation rule and audit log for event that isn’t working.

I would need further information to really have a clue as to what to look at next. I would need to look at the workflow to understand what statuses you added. I would also look at the status of the undone issues to see if they are in these new statuses or old statuses. And it would be good to know how your statuses are…

But this will only show users that are assigned issues not users without issues assigned. 

What changes were made to workflow? Is this a multi-project scrum board? If some issues move to next sprint what is different about them?

You cannot do this with JQL as it is used to find issues with certain criteria. You are trying to query users. In JSM they have a Workload report but I don’t recall seeing this for JSW. You might check the Marketplace for potential solutions. 

Could you share a screenshot of the exact area you’re getting? Generally speaking you should get an option to select either backlog or next Sprint. Is this a CMP project? Have you inspected the workflow? What is this previously working OK?

There is no method to do this to the best of my knowledge. I am also not familiar with the admin area you refer to. Can you share screenshot or further details?

Thanks for letting us know!

Hi @Colum McAndrew , can you share a screenshot of what you have so far? Also, you mention your custom field is named “Epic Link”? That might not be the best name given there is already a system field with that name. It might even explain the issue you are having with your automation. Finally what do you mean by “the value…

Whatever is in the body of the email will be in the comment. So the question is how is the entire conversation getting into the email. There is actually an open suggestion that Atlassian is currently working on to provide a means of including the entire conversation with each comment. I do not believe it has been released,…

You need to add the Calendar power up to your board. There are a number of similar posts in the community. Some are shown to the right under Related content.

Hola @Vronik , ¿Hay alguna pregunta específica aquí? No entiendo el propósito de tu publicación.

This requires the Automation for Jira addon or similar for server.

I would suggest checking the Atlassian Partner site.

Sure. There are lots of ways to do this. One of the most common method would be to have a two step closer status. For example you might have the initial done status be resolved and then the final done status be closed or accepted. The user that transitions the issue to resolved could then assign it to someone to accept the…